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Survival strategies of the sharing economy from the pandemic to a new normal: A dynamic capabilities approach

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  • Hui‐Ru Chi
  • Hsuan‐Pei Ho
  • Pei‐Kuan Lin

Abstract

This paper explores the business strategies of car‐sharing platforms between 2020 and 2021, during the COVID‐19 pandemic. The study conducted a systematic review and adopted a dynamic capabilities approach; it analyzes 231 online articles concerning Uber, Ola, and Grab to demonstrate 6S sub‐constructs: SAFETY, SCAN, SYSTEM, SUPPORT, SPREAD, and SPEED. The findings suggest that developing safe riding experiences, identifying threats through technology, realigning culture/structure through financial/community support, and expanding delivery services are necessary strategies to combat the pandemic. The new normal has managerial and policy implications on how businesses in the sharing economy sector adapt to radical and dynamic environments.

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  • Hui‐Ru Chi & Hsuan‐Pei Ho & Pei‐Kuan Lin, 2022. "Survival strategies of the sharing economy from the pandemic to a new normal: A dynamic capabilities approach," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(7), pages 3219-3234, October.
    • Handle: RePEc:wly:mgtdec:v:43:y:2022:i:7:p:3219-3234
    DOI: 10.1002/mde.3592
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    1. Jacques Bughin & Francis Hinterman & Sybille Berjoan, 2022. "A Good Crisis (not) Wasted: How Exploiting and Expanding Dynamic Capabilities Shape Corporate Performance During the Covid Pandemic," Working Papers TIMES² WP2022-051, ULB -- Universite Libre de Bruxelles.

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