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Work engagement and occupational stress in nurses and other healthcare workers: the role of organisational and personal factors

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  • Elena Fiabane
  • Ines Giorgi
  • Cinzia Sguazzin
  • Piergiorgio Argentero

Abstract

Aims and objectives The aims of this study were to: (1) identify the role of organisational and personal factors in predicting work engagement in healthcare workers and (2) compare work engagement and occupational stress perceptions of healthcare professional categories. Background Healthcare professionals, with particular regard to nurses, are exposed to several job stressors that can adversely affect both their mental and physical health and also decrease work engagement. Work engagement can be considered as the positive opposite of burnout, and it is characterised by energy, involvement and professional efficacy. Design A cross‐sectional survey research was conducted with self‐report questionnaires. Methods The Maslach Burnout Inventory–General Survey, the Areas of Worklife Scale and four scales from the Occupational Stress Indicator were administered to a sample of 198 hospital staff (registered nurses, nurse aides, physicians and physiotherapists), of which 110 participated in the study. Results The most significant predictors of energy were workload, mental health and job satisfaction; the best predictors of involvement were community, workload, mental health and job satisfaction; professional efficacy was best predicted by values and job satisfaction. In relation to the second aim, physiotherapists had the highest levels of occupational stress and disengagement from their work, while nurse aides were the most work‐engaged and job‐satisfied professional category, with positive perceptions of the work environment. Conclusions Both organisational and personal factors were found to be significantly associated with work engagement. In this study, physiotherapists were the category with the highest risk of work‐related psychological problems, whereas nurse aides had the lowest risk. Relevance to clinical practice Interventions aimed at improving clinical practice and psychological health of nurses and hospital staff should focus on workload, workers' personal expectations and job satisfaction.

Suggested Citation

  • Elena Fiabane & Ines Giorgi & Cinzia Sguazzin & Piergiorgio Argentero, 2013. "Work engagement and occupational stress in nurses and other healthcare workers: the role of organisational and personal factors," Journal of Clinical Nursing, John Wiley & Sons, vol. 22(17-18), pages 2614-2624, September.
    • Handle: RePEc:wly:jocnur:v:22:y:2013:i:17-18:p:2614-2624
    DOI: 10.1111/jocn.12084
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    Cited by:

    1. Esther Vaquero-Álvarez & Antonio Cubero-Atienza & Pilar Ruiz-Martínez & Manuel Vaquero-Abellán & María Dolores Redel Mecías & Pilar Aparicio-Martínez, 2020. "Bibliometric Study of Technology and Occupational Health in Healthcare Sector: A Worldwide Trend to the Future," IJERPH, MDPI, vol. 17(18), pages 1-22, September.
    2. Rodríguez, Isabel & Kozusznik, Malgorzata Wanda & Peiró, José María & Tordera, Núria, 2019. "Individual, co-active and collective coping and organizational stress: A longitudinal study," European Management Journal, Elsevier, vol. 37(1), pages 86-98.
    3. Jacob González‐Gancedo & Elena Fernández‐Martínez & María Aurora Rodríguez‐Borrego, 2019. "Relationships among general health, job satisfaction, work engagement and job features in nurses working in a public hospital: A cross‐sectional study," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(7-8), pages 1273-1288, April.
    4. Sunu Widianto & Celeste P. M. Wilderom, 2023. "Followers’ PsyCap and Job Performance: A Longitudinal COR Approach to Transformational Leadership as a Key Resource," SAGE Open, , vol. 13(3), pages 21582440231, September.
    5. Francoise Contreras & Juan C. Espinosa & Gustavo A. Esguerra, 2020. "Could Personal Resources Influence Work Engagement and Burnout? A Study in a Group of Nursing Staff," SAGE Open, , vol. 10(1), pages 21582440199, January.
    6. Willoughby Moloney & Jessica Fieldes & Stephen Jacobs, 2020. "An Integrative Review of How Healthcare Organizations Can Support Hospital Nurses to Thrive at Work," IJERPH, MDPI, vol. 17(23), pages 1-19, November.
    7. Yanwei Ding & Jianwei Qu & Xiaosong Yu & Shuang Wang, 2014. "The Mediating Effects of Burnout on the Relationship between Anxiety Symptoms and Occupational Stress among Community Healthcare Workers in China: A Cross-Sectional Study," PLOS ONE, Public Library of Science, vol. 9(9), pages 1-7, September.

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