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Incorporating artificial intelligence in knowledge creation processes in organizations

Author

Listed:
  • Neştian Andrei Ștefan

    (Alexandru Ioan Cuza University, Iasi, Romania)

  • Tiţă SilviuMihail

    (Alexandru Ioan Cuza University, Iasi, Romania)

  • Guţă Alexandra Luciana

    (Alexandru Ioan Cuza University, Iasi, Romania)

Abstract

In organizations, the knowledge creation remained an exclusive attribute of humans until the emergence of artificial intelligence. The role of information systems in organizations expanded continuously, including recording, organizing, processing, storage, dissemination and making available the information, until the revolutionary emergence of artificial intelligence. The role of knowledge creation is no longer exclusive to humans. Artificial intelligence becomes a partner entity of employees in knowledge creation processes in organizations. This article investigates how artificial intelligence can be incorporated in knowledge creation processes. Starting from the study of scientific literature, this article presents concepts and taxonomies associated with the use of artificial intelligence in the processes of knowledge creation in organizations. The study is a first step in a larger research, which aims to identify the main consequences, on employees and organizations, of the incorporation of artificial intelligence in the processes of knowledge creation.

Suggested Citation

  • Neştian Andrei Ștefan & Tiţă SilviuMihail & Guţă Alexandra Luciana, 2020. "Incorporating artificial intelligence in knowledge creation processes in organizations," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 14(1), pages 597-606, July.
    • Handle: RePEc:vrs:poicbe:v:14:y:2020:i:1:p:597-606:n:56
    DOI: 10.2478/picbe-2020-0056
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    References listed on IDEAS

    as
    1. Rajendra Akerkar, 2019. "Artificial Intelligence for Business," SpringerBriefs in Business, Springer, number 978-3-319-97436-1, January.
    2. Constantin BRATIANU, 2008. "Knowledgedynamics and Thermodynamics," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 0(4), pages 43-46.
    3. Bang Nguyen & Xiaoyu (allen) Yu & T. C. Melewar & Junsong Chen, 2015. "Brand innovation and social media : Knowledge acquisition from social media, market orientation, and the moderating role of social media strategic capability," Post-Print hal-02312301, HAL.
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