IDEAS home Printed from https://ideas.repec.org/a/vrs/organi/v55y2022i2p98-111n2.html
   My bibliography  Save this article

From Digital Divide to Technostress during the COVID-19 Pandemic: A Scoping Review

Author

Listed:
  • Seberini Andrea

    (Matej Bel University, Faculty of Economics, Department of Economics, Banska Bystrica, Slovakia)

  • Nour Magde Mohamed

    (Kristiania University College, School of Health Sciences, Department of Health and Exercise, Oslo, Norway)

  • Tokovska Miroslava

    (Kristiania University College, School of Health Sciences, Department of Health and Exercise, Oslo, Norway)

Abstract

Background and purpose: This paper relates challenges faced by older adult employees during the COVID-19 crisis in order to describe strategies to reduce the digital divide and technostress, thereby supporting inclusion and retention in the marketplace. Older adults are particularly at risk of Internet-related social exclusion, especially during the COVID-19 pandemic. The main research question of the current scoping review were: What kind of strategies can reduce the digital divide and technostress of older adult employees and contribute to their inclusion and retention in the working market during the COVID-19 pandemic? Methodology: This review is based on the Arksey and O’Malley framework for scoping reviews. The six-stage framework includes: identifying research questions, identifying relevant studies, study selection, charting the data, summarizing and reporting the results, and a consultation exercise. A scoping review was conducted using five humanistic and social electronic databases - CINAHL with full text, EBSCO, Medline, SocIndex, Web of Science - and additionally hand-searches performed on Google Scholar. The search was limited to studies published from January 2020 to March 2021. After applying inclusion and exclusion criteria, 10 articles were included. Results: This review shows that the most important strategies are: 1) ICT educational training courses; 2) social dialog; 3) building inclusive workplaces; 4) implementation of successful ‘aging in public’ policies. Our results are beneficial for individuals, organizations, industries and different societies by showing how concrete strategies can be implemented at multiple levels. Conclusion: The study has found that one of the most effective strategies to reduce the digital divide faced by older adult employees during the COVID-19 crisis and technostress is social dialog between employers and employees, which can be a source of innovative and creative solutions (e.g. partnership programs or tailored support). Social dialog should include active cooperation with older adult workers - asking what they need and want - to enable skills development through training.

Suggested Citation

  • Seberini Andrea & Nour Magde Mohamed & Tokovska Miroslava, 2022. "From Digital Divide to Technostress during the COVID-19 Pandemic: A Scoping Review," Organizacija, Sciendo, vol. 55(2), pages 98-111, May.
  • Handle: RePEc:vrs:organi:v:55:y:2022:i:2:p:98-111:n:2
    DOI: 10.2478/orga-2022-0007
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/orga-2022-0007
    Download Restriction: no

    File URL: https://libkey.io/10.2478/orga-2022-0007?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Coibion, Olivier & Gorodnichenko, Yuriy & Weber, Michael, 2020. "Labor Markets During the Covid-19 Crisis: A Preliminary View," Department of Economics, Working Paper Series qt7rx7t91p, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
    2. Mariana Mazzucato & Rainer Kattel, 2020. "COVID-19 and public-sector capacity," Oxford Review of Economic Policy, Oxford University Press and Oxford Review of Economic Policy Limited, vol. 36(Supplemen), pages 256-269.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gopi Shah Goda & Emilie Jackson & Lauren Hersch Nicholas & Sarah See Stith, 2023. "The impact of Covid-19 on older workers’ employment and Social Security spillovers," Journal of Population Economics, Springer;European Society for Population Economics, vol. 36(2), pages 813-846, April.
    2. Couch, Kenneth A. & Fairlie, Robert W. & Xu, Huanan, 2020. "Early evidence of the impacts of COVID-19 on minority unemployment," Journal of Public Economics, Elsevier, vol. 192(C).
    3. Miescu, Mirela & Rossi, Raffaele, 2021. "COVID-19-induced shocks and uncertainty," European Economic Review, Elsevier, vol. 139(C).
    4. Don Mar & Paul Ong & Tom Larson & James Peoples, 2022. "Racial and ethnic disparities in who receives unemployment benefits during COVID-19," SN Business & Economics, Springer, vol. 2(8), pages 1-17, August.
    5. Heyden, Kim J. & Heyden, Thomas, 2021. "Market reactions to the arrival and containment of COVID-19: An event study," Finance Research Letters, Elsevier, vol. 38(C).
    6. Bauer Anja & Keveloh Kristin & Mamertino Mariano & Weber Enzo, 2023. "Competing for Jobs: How COVID-19 Changes Search Behaviour in the Labour Market," German Economic Review, De Gruyter, vol. 24(4), pages 323-347, December.
    7. Di Bartolomeo, Giovanni & D'Imperio, Paolo & Felici, Francesco, 2022. "The fiscal response to the Italian COVID-19 crisis: A counterfactual analysis," Journal of Macroeconomics, Elsevier, vol. 73(C).
    8. Truc Thi Mai Bui & Patrick Button & Elyce G. Picciotti, 2020. "Early Evidence on the Impact of COVID-19 and the Recession on Older Workers," NBER Working Papers 27448, National Bureau of Economic Research, Inc.
    9. Balgová, Mária & Trenkle, Simon & Zimpelmann, Christian & Pestel, Nico, 2022. "Job search during a pandemic recession: Survey evidence from the Netherlands," Labour Economics, Elsevier, vol. 75(C).
    10. Hamish Low & Michaela Benzeval & Jon Burton & Thomas F. Crossley & Paul Fisher & Annette Jäckle & Brendan Read, 2020. "The Idiosyncratic Impact of an Aggregate Shock The Distributional Consequences of COVID-19," Economics Series Working Papers 911, University of Oxford, Department of Economics.
    11. Vanda Almeida & Salvador Barrios & Michael Christl & Silvia Poli & Alberto Tumino & Wouter Wielen, 2021. "The impact of COVID-19 on households´ income in the EU," The Journal of Economic Inequality, Springer;Society for the Study of Economic Inequality, vol. 19(3), pages 413-431, September.
    12. Jaravel, Xavier & O'Connell, Martin, 2020. "Real-time price indices: Inflation spike and falling product variety during the Great Lockdown," Journal of Public Economics, Elsevier, vol. 191(C).
    13. Hai-Anh H. Dang & Cuong Viet Nguyen, 2024. "Agricultural Production as a Coping Strategy during the Covid-19 Pandemic? Evidence from Rural Viet Nam," Working Papers DP-2023-23, Economic Research Institute for ASEAN and East Asia (ERIA).
    14. Kopczuk, Wojciech & Alstadsæter, Annette & Bratsberg, Bernt & Eielsen, Gaute & Markussen, Simen & Raaum, Oddbjørn & Røed, Knut, 2020. "The first weeks of the coronavirus crisis: Who got hit, when and why? Evidence from Norway," CEPR Discussion Papers 14825, C.E.P.R. Discussion Papers.
    15. Auerbach, Alan & Gorodnichenko, Yuriy & McCrory, Peter B. & Murphy, Daniel, 2022. "Fiscal multipliers in the COVID19 recession," Journal of International Money and Finance, Elsevier, vol. 126(C).
    16. Rosa Caiazza & Phillip Phan & Erik Lehmann & Henry Etzkowitz, 2021. "An absorptive capacity-based systems view of Covid-19 in the small business economy," International Entrepreneurship and Management Journal, Springer, vol. 17(3), pages 1419-1439, September.
    17. Christopher L. Foote & Tyler Hounshell & William D. Nordhaus & Douglas Rivers & Pamela Torola, 2021. "Measuring the US Employment Situation Using Online Panels: The Yale Labor Survey," Current Policy Perspectives 93422, Federal Reserve Bank of Boston.
    18. Blanas, Sotiris & Oikonomou, Rigas, 2023. "COVID-induced economic uncertainty, tasks and occupational demand," Labour Economics, Elsevier, vol. 81(C).
    19. Jorge Luis Tonetto & Adelar Fochezatto & Josep Miquel Pique, 2023. "The Impact of the COVID-19 Pandemic on the Use of the Menor Preço Brasil Application," Administrative Sciences, MDPI, vol. 13(11), pages 1-19, October.
    20. Alipour, Jean-Victor & Fadinger, Harald & Schymik, Jan, 2021. "My home is my castle – The benefits of working from home during a pandemic crisis," Journal of Public Economics, Elsevier, vol. 196(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:organi:v:55:y:2022:i:2:p:98-111:n:2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.