IDEAS home Printed from https://ideas.repec.org/a/uii/jrambr/v2y2022i1p39-52id22853.html
   My bibliography  Save this article

Building supply chain resilience amid Covid-19: Post-Pandemic strategies for hotel industry

Author

Listed:
  • Poppy Laksita Rini
  • Muhammad Ali Fikri

Abstract

One of the businesses where its supply chain management is affected by the risks and major consequences due to Covid-19 is the hotel and tourism industry. As an industry based on human mobility and close social interaction, the tourism and hotel industry has the potential to not only become the center of the spread of the virus but also be the party that bears the most consequences for this pandemic condition. As one of the main tourism destinations in Indonesia, the hotel industry in Yogyakarta City is also struggling with this pandemic situation. One of the steps that can be taken in dealing with disruptive conditions is to create Supply Chain Resilience in the organization's business activities. By conducting the in-depth interview, this qualitative study aims to explore the strategies that have been taken by hotel industry in Yogyakarta City to build supply chain resilience for the post-pandemic condition. Various themes that emerged from the content analysis of interview responses related to the building supply chain resilience strategies amid Covid-19 pandemic have been consised and presented. Based on the content analysis that emerged out of the qualitative enquiry, this study found several strategies are suggested to build supply chain resilience. The strategies that have been successfully conducted in the hotel industry in order to make the business bounce back after the pandemic such as creating work flexibility as HR strategy, managing supply and demand uncertainty, creating disaster management operating procedure, and entering multi-business and multi-channel platforms.

Suggested Citation

  • Poppy Laksita Rini & Muhammad Ali Fikri, 2022. "Building supply chain resilience amid Covid-19: Post-Pandemic strategies for hotel industry," Asian Management and Business Review, Master of Management, Department of Management, Faculty of Business and Economics Universitas Islam Indonesia, vol. 2(1), pages 39-52.
  • Handle: RePEc:uii:jrambr:v:2:y:2022:i:1:p:39-52:id:22853
    as

    Download full text from publisher

    File URL: https://journal.uii.ac.id/AMBR/article/view/22853
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:uii:jrambr:v:2:y:2022:i:1:p:39-52:id:22853. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ana Yuliani (email available below). General contact details of provider: https://journal.uii.ac.id/AMBR/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.