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The New "Covid-19" Home Office Worker: Evolving Computer-Human Interactions and the Perceived Value of Workplace Technology

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  • Jamie Kelly

    (University College Dublin - SMARTlab)

Abstract

The context for this paper is the ongoing Covid-19 Global Pandemic and the guidance from the majority of nation-state governments for all central office based type workers to completely shift to working from home, advice which business and organisations adopted. Recent European research has established that 85% [1] of knowledge workers up to the Covid-19 Pandemic worked 80% or more of their time in a central office environment. Suddenly these office workers had to relocate their work into their homes without any opportunities for their employers to plan this move. Part of the challenge was access to the right technology. This problem was quickly resolved by the purchase of the relevant technology but not necessarily the new human-computer interaction mode. The focus of the field research was to assess the evolving human-computer of the office-based worker before the Covid-19 Pandemic. The paper has two intended outcomes. First, to provide short term insights to better understand the impact of rapid change of physical and technology-centric workspaces, due to Covid-19 on user behaviours and experience. Second to use the research to deliver better user experience design and collaboration and how technologies such Augmented Reality could enhance that experience.

Suggested Citation

  • Jamie Kelly, 2020. "The New "Covid-19" Home Office Worker: Evolving Computer-Human Interactions and the Perceived Value of Workplace Technology," Technium Social Sciences Journal, Technium Science, vol. 13(1), pages 575-581, November.
    • Handle: RePEc:tec:journl:v:13:y:2020:i:1:p:575-581
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    References listed on IDEAS

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    1. Appel-Meulenbroek, Rianne & Clippard, Maria & Pfnür, Andreas, 2018. "The effectiveness of physical office environments for employee outcomes - An interdisciplinary perspective of research efforts," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 110776, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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    Cited by:

    1. Ourania Tzoraki & Svetlana Dimitrova & Marin Barzakov & Saad Yaseen & Vasilis Gavalas & Hani Harb & Abas Haidari & Brian P. Cahill & Alexandra Ćulibrk & Ekaterini Nikolarea & Eleni Andrianopulu & Miro, 2021. "The Impact of the COVID-19 Pandemic on the Working Conditions, Employment, Career Development and Well-Being of Refugee Researchers," Societies, MDPI, vol. 11(3), pages 1-13, July.
    2. Youngcheoul Kang & Nakbum Choi & Seoyong Kim, 2021. "Searching for New Model of Digital Informatics for Human–Computer Interaction: Testing the Institution-Based Technology Acceptance Model (ITAM)," IJERPH, MDPI, vol. 18(11), pages 1-36, May.

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    More about this item

    Keywords

    User Behaviour Analysis; Covid-19 Home Working; Human-Computer Interaction and Covid-19; Home Office Collaboration And Interaction Design; 3D Immersive Workspaces.;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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