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A Typology of European Airport Retailing

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  • Paul Freathy
  • FRANK O'CONNELL

Abstract

Airport retailing represents a global industry which is experiencing significant market growth. Accompanying this growth has been an increasingly complex set of retail trading relationships. This article examines how developments in the air transport industry have influenced the structure of retailing at airports. It then attempts to develop a typology of the different trading relationships that can operate within an airport. Four main forms are identified. The article then considers fiture influences upon the industry and the implications this has for the structure of European airport retailing.

Suggested Citation

  • Paul Freathy & FRANK O'CONNELL, 1999. "A Typology of European Airport Retailing," The Service Industries Journal, Taylor & Francis Journals, vol. 19(3), pages 119-134, July.
    • Handle: RePEc:taf:servic:v:19:y:1999:i:3:p:119-134
    DOI: 10.1080/02642069900000033
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    Cited by:

    1. Antwi, Collins Opoku & Fan, Chong-jun & Nataliia, Ihnatushchenko & Aboagye, Michael Osei & Xu, Hangyu & Azamela, John Coffie, 2020. "Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    2. Isaac Levi Henderson & Kan Wai Hong Tsui & Thanh Ngo & Andrew Gilbey & Mark Avis, 2024. "The Nature of Airport Brand Associations," Tourism and Hospitality, MDPI, vol. 5(3), pages 1-33, July.
    3. Antwi, Collins Opoku & Fan, Chong-jun & Ihnatushchenko, Nataliia & Aboagye, Michael Osei & Xu, Hangyu, 2020. "Does the nature of airport terminal service activities matter? Processing and non-processing service quality, passenger affective image and satisfaction," Journal of Air Transport Management, Elsevier, vol. 89(C).
    4. Freathy, Paul, 2004. "The commercialisation of European airports: successful strategies in a decade of turbulence?," Journal of Air Transport Management, Elsevier, vol. 10(3), pages 191-197.
    5. Fuerst, Franz & Gross, Sven, 2018. "The commercial performance of global airports," Transport Policy, Elsevier, vol. 61(C), pages 123-131.
    6. Nghiêm-Phú, Bình & Suter, Jillian Rae, 2018. "Airport image: An exploratory study of McCarran International Airport," Journal of Air Transport Management, Elsevier, vol. 67(C), pages 72-84.
    7. Fuerst, Franz & Gross, Sven & Klose, Ulf, 2011. "The sky is the limit? The determinants and constraints of European airports commercial revenues," Journal of Air Transport Management, Elsevier, vol. 17(5), pages 278-283.
    8. Katija Vojvodic, 2008. "Airport Concessions," Economic Thought and Practice, Department of Economics and Business, University of Dubrovnik, vol. 17(1), pages 95-104, june.

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