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The Perils and Pitfalls of Performance Measurement: The CPA Regime for Local Authorities in England

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  • Iain McLean
  • Dirk Haubrich
  • Roxana Gutiérrez-Romero

Abstract

From 2002 comprehensive performance assessment (CPA) has been used by the Audit Commission to scrutinize service delivery in English local authorities across six service blocks: benefits; social care; environment; libraries and leisure; use of resources; education and housing. The authors examined CPA in terms of how vulnerable it is to categorization errors and gaming, whether it is consistent with other government policies and how it deals with uncontrollable factors. CPA failed all of these tests.

Suggested Citation

  • Iain McLean & Dirk Haubrich & Roxana Gutiérrez-Romero, 2007. "The Perils and Pitfalls of Performance Measurement: The CPA Regime for Local Authorities in England," Public Money & Management, Taylor & Francis Journals, vol. 27(2), pages 111-118, April.
  • Handle: RePEc:taf:pubmmg:v:27:y:2007:i:2:p:111-118
    DOI: 10.1111/j.1467-9302.2007.00566.x
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    References listed on IDEAS

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    1. George A. Boyne, 2002. "Theme: Local Government: Concepts and Indicators of Local Authority Performance: An Evaluation of the Statutory Frameworks in England and Wales," Public Money & Management, Taylor & Francis Journals, vol. 22(2), pages 17-24, April.
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    Cited by:

    1. Ben Martin, 2016. "What is Happening to our Universities?," SPRU Working Paper Series 2016-03, SPRU - Science Policy Research Unit, University of Sussex Business School.
    2. repec:ces:ifodic:v:11:y:2013:i:1:p:19078519 is not listed on IDEAS
    3. Ben Lockwood & Francesco Porcelli, 2013. "Incentive Schemes for Local Government," ifo DICE Report, ifo Institute - Leibniz Institute for Economic Research at the University of Munich, vol. 11(01), pages 55-63, April.
    4. Ben Lockwood & Francesco Porcelli, 2013. "Incentive Schemes for Local Government," ifo DICE Report, ifo Institute - Leibniz Institute for Economic Research at the University of Munich, vol. 11(1), pages 55-63, 04.
    5. Roxana Gutiérrez-Romero & Dirk Haubrich & Iain McLean, 2008. "The Limits of Performance Assessments of Public Bodies: External Constraints in English Local Government," Environment and Planning C, , vol. 26(4), pages 767-787, August.
    6. Kelman, Steven J. & Myers, Jeff, 2009. "Successfully Executing Ambitious Strategies in Government: An Empirical Analysis," Scholarly Articles 4481609, Harvard Kennedy School of Government.

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