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Collective Action and the Sustainability of Co-Production

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  • Pestoff

Abstract

This article addresses the sustainability of citizen/user participation in the provision of public services, often referred to as co-production. Co-producing public services not only promises to limit cost, but it also requires a change in the relations and behaviour of public servants and citizens/users, in order for the latter to make a long-term commitment to co-production. The article notes that Olsen proposes two logics of collective action, not just one. Focusing on small group interaction can provide an important strategy for achieving sustainable co-production, particularly of enduring welfare services. However, Ostrom criticizes too simplistic approaches based on size alone for promoting social cooperation in collective action situations. She proposes seven structural variables of importance in resolving social dilemmas. Several of them can also be perceived as factors that facilitate sustainable citizen participation in co-production. Some additional factors are also considered important for sustainable co-production, like the nature of the service itself, organizational diversity, a dialogue between the staff and clients, and facilitating small group interactions in large organizations. This article concludes that governments should develop more flexible, service-specific and organization-specific approaches for promoting co-production, rather than looking for simple 'one size fits all' solutions to the challenges facing public service delivery, particularly of enduring welfare services. It also proposes a research agenda on sustainable co-production.

Suggested Citation

  • Pestoff, 2014. "Collective Action and the Sustainability of Co-Production," Public Management Review, Taylor & Francis Journals, vol. 16(3), pages 383-401, April.
  • Handle: RePEc:taf:pubmgr:v:16:y:2014:i:3:p:383-401
    DOI: 10.1080/14719037.2013.841460
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    1. Victor Pestoff, 2006. "Citizens and co-production of welfare services," Public Management Review, Taylor & Francis Journals, vol. 8(4), pages 503-519, December.
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    Cited by:

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    2. Tina Jukić & Primož Pevcin & Jože Benčina & Mitja Dečman & Sanja Vrbek, 2019. "Collaborative Innovation in Public Administration: Theoretical Background and Research Trends of Co-Production and Co-Creation," Administrative Sciences, MDPI, vol. 9(4), pages 1-17, November.
    3. Aldona Frączkiewicz-Wronka & Martyna Wronka-Pośpiech, 2018. "How Practices of Managing Partnerships Contributes to the Value Creation—Public–Social Partnership Perspective," Sustainability, MDPI, vol. 10(12), pages 1-25, December.
    4. Metoui, S. & Pruliere, E. & Ammar, A. & Dau, F. & Iordanoff, I., 2018. "A multiscale separated representation to compute the mechanical behavior of composites with periodic microstructure," Mathematics and Computers in Simulation (MATCOM), Elsevier, vol. 144(C), pages 162-181.
    5. Rocco Palumbo & Stefania Vezzosi & Paola Picciolli & Alessandro Landini & Carmela Annarumma & Rosalba Manna, 2018. "Fostering organizational change through co-production. Insights from an Italian experience," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 15(3), pages 371-391, September.
    6. Nick Bailey & Reinout Kleinhans & Jessica Lindbergh, 2018. "The Implications of Schumpeter’s Theories of Innovation for the Role, Organisation and Impact of Community-Based Social Enterprise in Three European Countries," Journal of Entrepreneurial and Organizational Diversity, European Research Institute on Cooperative and Social Enterprises, vol. 7(1), pages 14-36.
    7. Elisabeth Schauppenlehner-Kloyber & Marianne Penker, 2016. "Between Participation and Collective Action—From Occasional Liaisons towards Long-Term Co-Management for Urban Resilience," Sustainability, MDPI, vol. 8(7), pages 1-18, July.
    8. Mercer-Mapstone, Lucy & Rifkin, Will & Moffat, Kieren & Louis, Winnifred, 2017. "Conceptualising the role of dialogue in social licence to operate," Resources Policy, Elsevier, vol. 54(C), pages 137-146.
    9. Kamrul Huda Talukdar & Shahran Abu Sayeed, 2020. "Mobile Telecommunications and Social Development in Bangladesh," International Journal of Social and Administrative Sciences, Asian Economic and Social Society, vol. 5(1), pages 30-41, March.
    10. Wolsink, Maarten, 2020. "Distributed energy systems as common goods: Socio-political acceptance of renewables in intelligent microgrids," Renewable and Sustainable Energy Reviews, Elsevier, vol. 127(C).
    11. Rossi, Federica & Rosli, Ainurul & Yip, Nick, 2017. "Academic engagement as knowledge co-production and implications for impact: Evidence from Knowledge Transfer Partnerships," Journal of Business Research, Elsevier, vol. 80(C), pages 1-9.
    12. Puksas Andrius & Gudelis Dangis & Raišienė Agota Giedrė & Gudelienė Nomeda, 2019. "Business, Government, Society and Science Interest in Co-Production by Relative Evaluation Using Google Trends," Management of Organizations: Systematic Research, Sciendo, vol. 81(1), pages 55-71, June.
    13. Katrin Martens & Sebastian Rogga & Jana Zscheischler & Bernd Pölling & Andreas Obersteg & Annette Piorr, 2022. "Classifying New Hybrid Cooperation Models for Short Food-Supply Chains—Providing a Concept for Assessing Sustainability Transformation in the Urban-Rural Nexus," Land, MDPI, vol. 11(4), pages 1-24, April.
    14. Vázquez-Rowe, Ian & Reyna, Janet L. & García-Torres, Samy & Kahhat, Ramzy, 2015. "Is climate change-centrism an optimal policy making strategy to set national electricity mixes?," Applied Energy, Elsevier, vol. 159(C), pages 108-116.
    15. Stutz, Adrian & Schell, Sabrina & Hack, Andreas, 2022. "In family firms we trust – Experimental evidence on the credibility of sustainability reporting: A replication study with extension," Journal of Family Business Strategy, Elsevier, vol. 13(4).

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