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Optimal management of human resources in transhipment container ports

Author

Listed:
  • Massimo Di Francesco
  • Gianfranco Fancello
  • Patrizia Serra
  • Paola Zuddas

Abstract

Human resources allocation plays a key role in transhipment maritime container terminals to achieve high levels of productivity and provide high quality services to shipping companies. The deep interest of container terminals in this issue can be supported by optimization methods. In this work, an optimization model is proposed to determine the optimal daily allocation of crane operators and trailer drivers. Different requirements are taken into account for permanent staff, external workers and personnel shortfall. Since workforce undermanning is a crucial factor for both shipping companies and container terminals, we aim to show that personnel shortfalls and operation delays can be significantly reduced if the model encompasses a longer-than-1-day planning horizon in a rolling horizon fashion.

Suggested Citation

  • Massimo Di Francesco & Gianfranco Fancello & Patrizia Serra & Paola Zuddas, 2015. "Optimal management of human resources in transhipment container ports," Maritime Policy & Management, Taylor & Francis Journals, vol. 42(2), pages 127-144, February.
    • Handle: RePEc:taf:marpmg:v:42:y:2015:i:2:p:127-144
    DOI: 10.1080/03088839.2013.870355
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    References listed on IDEAS

    as
    1. Gianfranco Fancello & Claudia Pani & Marco Pisano & Patrizia Serra & Paola Zuddas & Paolo Fadda, 2011. "Prediction of arrival times and human resources allocation for container terminal," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 13(2), pages 142-173, June.
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    3. M Flavia Monaco & Luigi Moccia & Marcello Sammarra, 2009. "Operations Research for the management of a transhipment container terminal: The Gioia Tauro case," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 11(1), pages 7-35, March.
    4. Legato, Pasquale & Monaco, M. Flavia, 2004. "Human resources management at a marine container terminal," European Journal of Operational Research, Elsevier, vol. 156(3), pages 769-781, August.
    5. Ernst, A. T. & Jiang, H. & Krishnamoorthy, M. & Sier, D., 2004. "Staff scheduling and rostering: A review of applications, methods and models," European Journal of Operational Research, Elsevier, vol. 153(1), pages 3-27, February.
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