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The significance of direct-leader and co-worker trust on turnover intentions: A cross-cultural study

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  • Robert D. Costigan
  • Richard Insinga
  • J. Jason Berman
  • Grazyna Kranas
  • Vladimir A. Kureshov

Abstract

This study examines the relative strength of the relationships of an employee's affect-based and cognition-based trust of their direct leader and co-workers to the employee's turnover intentions in four countries. Surveys were completed by 554 participants; the sample consisted of 81 Russians, 113 Poles, 155 Americans and 205 Turks. It was found that the employee's affect-based trust of their direct leader was more strongly associated (negatively) with turnover intentions than was the employee's affect-based trust of their co-workers for our combined international sample; however, the association of cognition-based trust of the direct leader and cognition-based trust of their co-workers to turnover intentions did not differ. This study looked at the moderating effect of culture. We found that in-group collectivism moderated the relationship of both affect-based trust of co-workers and cognition-based trust of co-workers to turnover intentions.

Suggested Citation

  • Robert D. Costigan & Richard Insinga & J. Jason Berman & Grazyna Kranas & Vladimir A. Kureshov, 2013. "The significance of direct-leader and co-worker trust on turnover intentions: A cross-cultural study," Journal of Trust Research, Taylor & Francis Journals, vol. 3(2), pages 98-124, October.
    • Handle: RePEc:taf:jtrust:v:3:y:2013:i:2:p:98-124
    DOI: 10.1080/21515581.2013.820028
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    References listed on IDEAS

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    1. Costigan, Robert D. & Insinga, Richard C. & Berman, J. Jason & Kranas, Grazyna & Kureshov, Vladimir A., 2011. "Revisiting the relationship of supervisor trust and CEO trust to turnover intentions: A three-country comparative study," Journal of World Business, Elsevier, vol. 46(1), pages 74-83, January.
    2. Ian R. Gellatly & Michael J. Withey, 2012. "Organisational trust, affective commitment and bureaucratic control," Journal of Trust Research, Taylor & Francis Journals, vol. 2(1), pages 31-52, April.
    3. Dorfman, Peter & Javidan, Mansour & Hanges, Paul & Dastmalchian, Ali & House, Robert, 2012. "GLOBE: A twenty year journey into the intriguing world of culture and leadership," Journal of World Business, Elsevier, vol. 47(4), pages 504-518.
    4. Paul Brewer & Sunil Venaik, 2011. "Individualism–Collectivism in Hofstede and GLOBE," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 42(3), pages 436-445, April.
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    Cited by:

    1. Peter Ping Li, 2017. "The time for transition: Future trust research," Journal of Trust Research, Taylor & Francis Journals, vol. 7(1), pages 1-14, January.

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