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Disruptive innovation and the creation of social capital in Indonesia’s urban communities

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  • Yuliani Suseno

Abstract

Existing research on social capital has primarily focused on examining the outcomes of social capital, whether these are about individual, organizational or even societal outcomes. However, much research is still needed in terms of examining how social capital is created. We contribute to filling this gap by examining the ways in which social capital is created in urban communities in an emerging economy. Social capital, in this study, is viewed as being created as a consequence of an organization’s disruptive innovation. We analyse the context of Go-Jek, a rather newly established service firm in Indonesia, and examine how the disruptive innovation of Go-Jek’s service provision influences the creation of social capital in terms of social connectedness, trust, and shared understanding, in Indonesia’s urban communities.

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  • Yuliani Suseno, 2018. "Disruptive innovation and the creation of social capital in Indonesia’s urban communities," Asia Pacific Business Review, Taylor & Francis Journals, vol. 24(2), pages 174-195, March.
    • Handle: RePEc:taf:apbizr:v:24:y:2018:i:2:p:174-195
    DOI: 10.1080/13602381.2018.1431251
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    Cited by:

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    2. Bingqiang Li & Lei Huang, 2019. "The Effect of Incremental Innovation and Disruptive Innovation on the Sustainable Development of Manufacturing in China," SAGE Open, , vol. 9(1), pages 21582440198, February.
    3. Weizhen Yu & Shuanping Dai & Feng Liu & Yi Yang, 2023. "Matching disruptive innovation paths with entrepreneurial networks: a new perspective on startups’ growth with Chinese evidence," Asian Business & Management, Palgrave Macmillan, vol. 22(3), pages 878-902, July.
    4. Shieh-Liang Chen & Kuo-Liang Chen, 2023. "The Mediating Impact of Innovation Types in the Relationship between Innovation Use Theory and Market Performance," Stats, MDPI, vol. 7(1), pages 1-22, December.

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