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Taking stock of social capital research: its application in service-oriented firms

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  • Yuliani Suseno
  • Chris Rowley

Abstract

Notwithstanding the substantial literature on social capital produced in recent years, there have been fewer attempts to examine social capital within the services industry. Our contribution highlights existing research on social capital particularly on the application and outcomes of social capital in the context of service-oriented firms in the Asia Pacific region. We structure our analysis of existing research around the different approaches of social capital studies – either egocentric or sociocentric approach and the focus on the creation and outcomes of social capital. The analysis on the different perspectives of social capital research contributes to our further understanding in the areas of social capital and services industry in the Asia Pacific. The implications for theory and management practice are noted.

Suggested Citation

  • Yuliani Suseno & Chris Rowley, 2018. "Taking stock of social capital research: its application in service-oriented firms," Asia Pacific Business Review, Taylor & Francis Journals, vol. 24(2), pages 138-149, March.
    • Handle: RePEc:taf:apbizr:v:24:y:2018:i:2:p:138-149
    DOI: 10.1080/13602381.2018.1431254
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    1. Chihcheng Lo & Chunhsien Wang & Yi-Chun Chen, 2020. "The Mediating Role of Intellectual Capital in Open Innovation in the Service Industries," Sustainability, MDPI, vol. 12(12), pages 1-12, June.

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