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The effect of human resource information system application on employee satisfaction and turnover intention

Author

Listed:
  • Javad Shahreki

    (Multimedia University, Malaysia)

  • Jaya Ganesan

    (Multimedia University, Malaysia)

  • Kavitha Raman

    (Multimedia University, Malaysia)

  • Audrey Lim Li Chin

    (Multimedia University, Malaysia)

  • Tee Suan Chin

    (Multimedia University, Malaysia)

Abstract

This paper aims to elucidate the effects of Human Resource Information System (HRIS) implementation on turnover intention and employee satisfaction. In the current research, a comprehensive case of e-Recruiting system implementation was investigated, to study unintended consequences based on the perception level of employees, during HRIS use. For this purpose, a conceptual model was used; developed and tested, which combines the attitude and belief factor of technology adoption with job-related outcomes. The data was collected from 167 HR employees working in a global firm, which implemented a novel HRIS for its hiring department. The results of the present study revealed that, employee satisfaction mediates the indirect effect of perception towards applying HRIS on turnover intention. The findings of the present study provide additional information on systems use and technology acceptance, by proposing work-related consequences, as significant extra success variables.

Suggested Citation

  • Javad Shahreki & Jaya Ganesan & Kavitha Raman & Audrey Lim Li Chin & Tee Suan Chin, 2019. "The effect of human resource information system application on employee satisfaction and turnover intention," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(2), pages 1462-1479, December.
    • Handle: RePEc:ssi:jouesi:v:7:y:2019:i:2:p:1462-1479
    DOI: 10.9770/jesi.2019.7.2(47)
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    References listed on IDEAS

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    1. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
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    3. Naresh K. Malhotra & Sung S. Kim & Ashutosh Patil, 2006. "Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research," Management Science, INFORMS, vol. 52(12), pages 1865-1883, December.
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    Cited by:

    1. Chiara Panari & Giorgio Lorenzi & Marco Giovanni Mariani, 2021. "The Predictive Factors of New Technology Adoption, Workers’ Well-Being and Absenteeism: The Case of a Public Maritime Company in Venice," IJERPH, MDPI, vol. 18(23), pages 1-14, November.

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    More about this item

    Keywords

    employee satisfaction; Human Resource Information System (HRIS); turnover intention; e-Recruiting system;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J26 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Retirement; Retirement Policies

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