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Factors Influencing Usage of E-learning Systems in Taiwan’s Public Sector: Applying the UTAUT Model

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  • Mei-Hsiang Wang

Abstract

Knowledge workers need to continuously enhance their knowledge and skills to advance their work performance. While e-learning is increasingly being adopted, the issue of e-learning usage has arisen both in practice and in academia. This study aims to understand what factors influence employees’ behavioral intention of e-learning within a public sector context. A total of 247 employees participated in this study. The results indicate that while performance expectancy, effort expectancy, and social influence significantly influence the behavioral intention of e-learning, behavioral intention and facilitating conditions significantly influence use behavior for e-learning systems. For organizations, the results suggest that managers may need to build an e-learning community to provide relevant mechanisms for promoting the usage of e-learning systems.

Suggested Citation

  • Mei-Hsiang Wang, 2016. "Factors Influencing Usage of E-learning Systems in Taiwan’s Public Sector: Applying the UTAUT Model," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 6(6), pages 1-5.
    • Handle: RePEc:spt:admaec:v:6:y:2016:i:6:f:6_6_5
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    1. Venkatesh, Viswanath & Morris, Michael G. & Ackerman, Phillip L., 2000. "A Longitudinal Field Investigation of Gender Differences in Individual Technology Adoption Decision-Making Processes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 83(1), pages 33-60, September.
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