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Innovation and service-dominant logic

Author

Listed:
  • Kun-Huang Huarng

    (Feng Chia University)

  • Amparo Cervera

    (University of Valencia)

  • Francisco Mas-Verdu

    (Universitat Politècnica de València)

Abstract

Radical changes have occurred in innovation management. Traditional goods-dominant logic has shifted to service-dominant logic, where value is created for use instead of exchange. Customers are tied to organizations to co-create value. The focus of this special issue is on high quality, original, unpublished research, case studies, and implementation experiences. The issues are covered, including the collaborative workplaces for innovation in service companies, the financial crisis in hospitality industry, the role of quality management in innovation, and the value logic in service.

Suggested Citation

  • Kun-Huang Huarng & Amparo Cervera & Francisco Mas-Verdu, 2018. "Innovation and service-dominant logic," Service Business, Springer;Pan-Pacific Business Association, vol. 12(3), pages 453-456, September.
    • Handle: RePEc:spr:svcbiz:v:12:y:2018:i:3:d:10.1007_s11628-018-0369-6
    DOI: 10.1007/s11628-018-0369-6
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    References listed on IDEAS

    as
    1. Alicia Mas-Tur & Domingo Ribeiro Soriano, 2014. "The level of innovation among young innovative companies: the impacts of knowledge-intensive services use, firm characteristics and the entrepreneur attributes," Service Business, Springer;Pan-Pacific Business Association, vol. 8(1), pages 51-63, March.
    2. Vargo, Stephen L. & Maglio, Paul P. & Akaka, Melissa Archpru, 2008. "On value and value co-creation: A service systems and service logic perspective," European Management Journal, Elsevier, vol. 26(3), pages 145-152, June.
    3. Sang M. Lee & David L. Olson & Silvana Trimi, 2010. "Strategic innovation in the convergence era," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 9(1), pages 1-12.
    4. Koskela-Huotari, Kaisa & Edvardsson, Bo & Jonas, Julia M. & Sörhammar, David & Witell, Lars, 2016. "Innovation in service ecosystems—Breaking, making, and maintaining institutionalized rules of resource integration," Journal of Business Research, Elsevier, vol. 69(8), pages 2964-2971.
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    Cited by:

    1. Nguyen Thi Mai Trang & Nguyen Dinh Tho, 2019. "The role of proactive postsales services in supplier innovativeness and customer satisfaction," Service Business, Springer;Pan-Pacific Business Association, vol. 13(2), pages 249-268, June.
    2. Jason Kobina Arku & Yunfei Shao & Shadrach Twumasi Ankrah, 2024. "Building a Hierarchical Enablers Framework for Service Business Model Innovation for Sustainable Performance: Evidence from Ghana’s Electricity Sector," Sustainability, MDPI, vol. 16(8), pages 1-23, April.
    3. Yuan Lee & Insin Kim, 2019. "A value co-creation model in brand tribes: the effect of luxury cruise consumers’ power perception," Service Business, Springer;Pan-Pacific Business Association, vol. 13(1), pages 129-152, March.

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