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Using Quali-Quantitative Indicators for Assessing the Quality of Citizen Participation: A Study on Three Citizen Juries

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  • Terri Mannarini

    (University of Salento)

  • Angela Fedi

    (University of Torino)

Abstract

Over the last 3 decades, citizen involvement has become rather common in policymaking processes. Its rationale, as well as its potential benefits and limitations, are manifold. The literature on the evaluation of public participation is copious and it is crucial both to implement effective processes, and to achieve high-quality outcomes. Inspired by deliberative democracy theory, dialogue/fairness and knowledge/competence have been considered the two main criteria to assess the quality of deliberative processes. Based on the analysis of three citizen juries, the paper focuses on the process through which citizen deliberation occurs. Specifically, three properties related to dialogue, i.e., equity, cooperation, and cognitive openness, were treated as quality indicators of the deliberative process. Both quantitative and qualitative methods were used, and three sources of data utilized: (a) semi-structured interviews to jurors; (b) post-jury questionnaires; and (c) jurors’ conversational turns. Altogether, the analyses showed that despite the imbalance in participation, the deliberation process was perceived as fair. However, findings also suggested that the participatory setting did not promote the ability of participants to generate new collective knowledge.

Suggested Citation

  • Terri Mannarini & Angela Fedi, 2018. "Using Quali-Quantitative Indicators for Assessing the Quality of Citizen Participation: A Study on Three Citizen Juries," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 139(2), pages 473-490, September.
  • Handle: RePEc:spr:soinre:v:139:y:2018:i:2:d:10.1007_s11205-017-1735-9
    DOI: 10.1007/s11205-017-1735-9
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    References listed on IDEAS

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    1. Tommaso Rondinella & Elisabetta Segre & Duccio Zola, 2017. "Participative Processes for Measuring Progress: Deliberation, Consultation and the Role of Civil Society," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 130(3), pages 959-982, February.
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    5. De Vries, Raymond & Stanczyk, Aimee & Wall, Ian F. & Uhlmann, Rebecca & Damschroder, Laura J. & Kim, Scott Y., 2010. "Assessing the quality of democratic deliberation: A case study of public deliberation on the ethics of surrogate consent for research," Social Science & Medicine, Elsevier, vol. 70(12), pages 1896-1903, June.
    6. Benjamin Radcliff & Gregory Shufeldt, 2016. "Direct Democracy and Subjective Well-Being: The Initiative and Life Satisfaction in the American States," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 128(3), pages 1405-1423, September.
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    Cited by:

    1. Mladen Djuric & Jovan Filipovic & Stefan Komazec, 2020. "Reshaping the Future of Social Metrology: Utilizing Quality Indicators to Develop Complexity-Based Scientific Human and Social Capital Measurement Model," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 148(2), pages 535-567, April.
    2. Takeuchi Ayano, 2021. "A survey of methods for evaluating mini-publics," Asia-Pacific Journal of Regional Science, Springer, vol. 5(1), pages 1-19, February.
    3. A. Szczepańska & M. Zagroba & K. Pietrzyk, 2022. "Participatory Budgeting as a Method for Improving Public Spaces in Major Polish Cities," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 162(1), pages 231-252, July.

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