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Mobile Phone Usage Preferences: The Contributing Factors of Personality, Social Anxiety and Loneliness

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  • Suyinn Lee
  • Cai Tam
  • Qiu Chie

Abstract

Psychological factors and social relationships are important components that influence an individual’s communication style. This paper aims to examine the association of personality factors, social anxiety (SA) and loneliness with mobile phone (MP) usage preferences on the basis of voice calling and text messaging. Malaysian MP users (N = 187) completed four questionnaires (Mobile Phone Usage Questionnaire, Big Five Inventory, Interaction Anxiousness Scale and UCLA Loneliness Scale) on paper or online via a web-link. Multiple regression analyses revealed that personality, SA and loneliness broadly predicted preferences for voice calling or text messaging. Further analyses examining the predictability of time spent on voice calls/text messaging and number of people called/exchanged text messages also revealed some significant findings in regards to the openness-to-experience personality dimension, loneliness and SA. The findings of this research have important implications to tailoring the delivery of psychological services to individuals diagnosed with chronic loneliness and SA. Copyright Springer Science+Business Media Dordrecht 2014

Suggested Citation

  • Suyinn Lee & Cai Tam & Qiu Chie, 2014. "Mobile Phone Usage Preferences: The Contributing Factors of Personality, Social Anxiety and Loneliness," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 118(3), pages 1205-1228, September.
    • Handle: RePEc:spr:soinre:v:118:y:2014:i:3:p:1205-1228
    DOI: 10.1007/s11205-013-0460-2
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    1. Chris Chatfield, 1995. "Model Uncertainty, Data Mining and Statistical Inference," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 158(3), pages 419-444, May.
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    1. Jana Prodanova & Sonia San-Martín & Nadia Jiménez, 2017. "Enfoque teórico multidisciplinar para la provisión electrónica de servicios," DOCFRADIS Working Papers 1705, Catedra Fundación Ramón Areces de Distribución Comercial, revised Oct 2017.
    2. Sara Thomée, 2018. "Mobile Phone Use and Mental Health. A Review of the Research That Takes a Psychological Perspective on Exposure," IJERPH, MDPI, vol. 15(12), pages 1-25, November.
    3. Mikaela Irene D Fudolig & Kunal Bhattacharya & Daniel Monsivais & Hang-Hyun Jo & Kimmo Kaski, 2020. "Link-centric analysis of variation by demographics in mobile phone communication patterns," PLOS ONE, Public Library of Science, vol. 15(1), pages 1-19, January.
    4. Britta Wetzel & Rüdiger Pryss & Harald Baumeister & Johanna-Sophie Edler & Ana Sofia Oliveira Gonçalves & Caroline Cohrdes, 2021. "“How Come You Don’t Call Me?” Smartphone Communication App Usage as an Indicator of Loneliness and Social Well-Being across the Adult Lifespan during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(12), pages 1-18, June.

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