IDEAS home Printed from https://ideas.repec.org/a/spr/snbeco/v2y2022i11d10.1007_s43546-022-00354-8.html
   My bibliography  Save this article

Learnings from a successful transformation to a high-performance organization: a longitudinal case study

Author

Listed:
  • André Waal

    (The HPO Center
    Finance Function Research and Development Center)

  • Enny Kraaijveld

    (Rotterdam University of Applied Sciences, Centre of International Affairs)

Abstract

An increasing number of organizations embark on a journey to transform themselves into a high-performance organization (HPO) to be able to better deal with the changes in their environment. Unfortunately, in the current literature hardly any approaches are described that can support them during this transformation. One promising approach, the (Waal and Heijtel, Meas Bus Excell 21:101–116, 2017) HPO transformation approach, has only been validated in one instance. This study outlines an additional validated approach. A simplified version of the aforementioned transformation approach (Waal et al. The high-performance finance function, handbook for the future-oriented financial professional, IGI Global, Hershey, 2022) was used at a case company which in 5 year time transformed into an HPO. Based on a questionnaire which collected and evaluated interventions undertaken by the case company, coupled with an extensive interview on the interventions with the manager of the case company, the interventions were categorized in the HPO transformation approach. The HPO transformation approach made it possible to make a structured overview of the interventions, which gave insight into how the case company went about its successful HPO transformation. Thus, the research has both a theoretical and practical contribution. Theoretically, the currently rather limited academic literature on transformation approaches regarding high-performance organizations is extended with another validated case, thus further developing this line of research. Practically, organizations get access to a validated transformation approach, thereby increasing their chance on a successful HPO transformation.

Suggested Citation

  • André Waal & Enny Kraaijveld, 2022. "Learnings from a successful transformation to a high-performance organization: a longitudinal case study," SN Business & Economics, Springer, vol. 2(11), pages 1-20, November.
    • Handle: RePEc:spr:snbeco:v:2:y:2022:i:11:d:10.1007_s43546-022-00354-8
    DOI: 10.1007/s43546-022-00354-8
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s43546-022-00354-8
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s43546-022-00354-8?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. André de Waal & Robert Goedegebuure, 2017. "Investigating the causal link between a management improvement technique and organizational performance," Management Research Review, Emerald Group Publishing Limited, vol. 40(4), pages 429-450, April.
    2. Etienne St-Jean & Pierre-André Julien & Josée Audet, 2008. "Factors Associated With Growth Changes In "Gazelles"," Journal of Enterprising Culture (JEC), World Scientific Publishing Co. Pte. Ltd., vol. 16(02), pages 161-188.
    3. Omer Majeed & Antonio Balaguer & David Hansell & Luke Hendrickson & Abasi Latcham & Tessa Satherley, 2021. "What Drives High Growth? Characteristics of Australian Firms," The Economic Record, The Economic Society of Australia, vol. 97(318), pages 350-364, September.
    4. André de Waal & Julie Linthorst, 2020. "Future-Proofing the High-Performance Organization," Sustainability, MDPI, vol. 12(20), pages 1-14, October.
    5. Feindt, Sylvie & Jeffcoate, Judith & Chappell, Caroline, 2002. "Identifying Success Factors for Rapid Growth in SME E-commerce," Small Business Economics, Springer, vol. 19(1), pages 51-62, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Julie Linthorst & André de Waal, 2020. "Megatrends and Disruptors and Their Postulated Impact on Organizations," Sustainability, MDPI, vol. 12(20), pages 1-25, October.
    2. Ivan Savin & Maria Novitskaya, 2023. "Data-driven definitions of gazelle companies that rule out chance: application for Russia and Spain," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 13(3), pages 507-542, September.
    3. Kanittha Pattanasing Author-Email: p_kanitt@hotmail.com & Somnuk Aujirapongpan & Suwit Srimai, 2019. "Dynamic capabilities and high performance organization of hotel business: empirical investigation into world class tourism destination," Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, vol. 25(2), pages 377-401, December.
    4. Terrence Sebora & Sang Lee & Nittana Sukasame, 2009. "Critical success factors for e-commerce entrepreneurship: an empirical study of Thailand," Small Business Economics, Springer, vol. 32(3), pages 303-316, March.
    5. Kubičková Viera & Krošláková Monika & Michálková Anna & Benešová Dana, 2018. "Gazelles in services: what are the specifics of their existence in Slovakia?," Management & Marketing, Sciendo, vol. 13(2), pages 929-945, June.
    6. André de Waal, 2017. "Evaluating High Performance the Evidence-Based Way: The Case of the Swagelok Transformers," SAGE Open, , vol. 7(4), pages 21582440177, October.
    7. Angelidou, M. & Politis, C. & Panori, A. & Bakratsas, T. & Fellnhofer, K., 2022. "Emerging smart city, transport and energy trends in urban settings: Results of a pan-European foresight exercise with 120 experts," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
    8. Céline Bérard & Séverine Saleilles, 2016. "Sustainability-driven entrepreneurship and high-growth SME: How to combine Davids’ and Goliaths’ worlds?," Post-Print halshs-01459141, HAL.
    9. Annie Royer & Josée St-Pierre, 2020. "Facteurs qui entravent ou facilitent l’expansion des PME en croissance rapide de l’industrie bioalimentaire," CIRANO Project Reports 2020rp-37, CIRANO.
    10. Juan R. Ferrer & Mar�a Carmen Garc�a-Cortijo & Vicente Pinilla & Juan Sebasti�n Castillo-Valero & Ra�l Serrano, 2022. "Business growth and sustainability in the spanish wine industry," Documentos de Trabajo dt2022-03, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
    11. André de Waal & Julie Linthorst, 2020. "Future-Proofing the High-Performance Organization," Sustainability, MDPI, vol. 12(20), pages 1-14, October.
    12. André de Waal & Tobias Mulimbika, 2017. "A Comparative Analysis of Zambian Governmental Institutions Using the HPO Framework," SAGE Open, , vol. 7(3), pages 21582440177, July.
    13. Deligianni, Ioanna & Voudouris, Irini & Lioukas, Spyros, 2015. "Growth paths of small technology firms: The effects of different knowledge types over time," Journal of World Business, Elsevier, vol. 50(3), pages 491-504.
    14. Cécile Chanut-Guieu & Gilles Guieu & Franck Tannery & Léo-Paul Dana, 2014. "Au-delà de la croissance rapide : combiner le paradoxe et la logique dominante pour un modèle d’hypercroissance durable," Post-Print halshs-01413739, HAL.
    15. Nell C Huang-Horowitz, 2016. "The Media Reputation of Small Firms: Exploring the Applicability of Existing Reputation Measures," Corporate Reputation Review, Palgrave Macmillan, vol. 19(2), pages 127-139, April.
    16. Selamat, Moch Akbar & Windasari, Nila Armelia, 2021. "Chatbot for SMEs: Integrating customer and business owner perspectives," Technology in Society, Elsevier, vol. 66(C).
    17. Kuzyk, M. & Simachev, Yu. & Fedyunina, A., 2020. "Participation of fast-growing SMEs in international trade and implications for public policy," Journal of the New Economic Association, New Economic Association, vol. 45(1), pages 208-218.
    18. Mara Del Baldo & Federica Palazzi, 2023. "High-Growth Benefit Corporations: Leveraging on Intangibles—Insights from Italy," Sustainability, MDPI, vol. 15(14), pages 1-20, July.
    19. Raysa Geaquinto Rocha & João J. Ferreira, 2022. "Gazelles (High-Growth) Companies: a Bibliometric Science Map of the Field," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(4), pages 2911-2934, December.
    20. Martin, Ludivine, 2009. "Understanding the implementation of e-business strategies: Evidence from Luxembourg," MPRA Paper 13645, University Library of Munich, Germany.

    More about this item

    Keywords

    High-performance organizations; HPO; Transformation approach; Change management;
    All these keywords.

    JEL classification:

    • D02 - Microeconomics - - General - - - Institutions: Design, Formation, Operations, and Impact
    • I29 - Health, Education, and Welfare - - Education - - - Other
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:snbeco:v:2:y:2022:i:11:d:10.1007_s43546-022-00354-8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.