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Prozessorientierte Organisation und Effizienz im Krankenhaus

Author

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  • Antonio Vera

    (Seminar für Allgemeine BWL und Management im Gesundheitswesen an der Universität zu Köln)

  • Ludwig Kuntz

Abstract

Zusammenfassung Die vorliegende Arbeit beschäftigt sich mit der Umsetzung einer prozessorientierten Organisation im Krankenhaus. Dabei werden zunächst die wichtigsten organisatorischen Gestaltungselemente dieses Ansatzes dargestellt, bevor untersucht wird, ob und auf weiche Art und Weise eine prozessorientierte Krankenhausorganisation zweckmäßig ist. Anschließend erfolgt eine empirische Untersuchung von zwei Hypothesen. Überprüft wird zum einen, ob der Grad an prozessorientierter Organisation in Krankenhäusern von der jeweiligen Versorgungsstufe abhängt, und zum anderen, ob sich ein hoher Grad an Prozessorientierung positiv auf die Krankenhauseffizienz auswirkt. Die Effizienzmessung erfolgt auf der Grundlage von Data Envelopment Analysis (DEA). Beide Hypothesen können auf der Grundlage der erhobenen Daten bestätigt werden.

Suggested Citation

  • Antonio Vera & Ludwig Kuntz, 2007. "Prozessorientierte Organisation und Effizienz im Krankenhaus," Schmalenbach Journal of Business Research, Springer, vol. 59(2), pages 173-197, March.
    • Handle: RePEc:spr:sjobre:v:59:y:2007:i:2:d:10.1007_bf03371692
    DOI: 10.1007/BF03371692
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    References listed on IDEAS

    as
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    Keywords

    l10; L22;

    JEL classification:

    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure

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