IDEAS home Printed from https://ideas.repec.org/a/spr/rvmgts/v17y2023i3d10.1007_s11846-022-00546-4.html
   My bibliography  Save this article

In search of member needs in coworking spaces

Author

Listed:
  • Erik Rådman

    (Chalmers University of Technology)

  • Erik Johansson

    (Chalmers University of Technology)

  • Petra Bosch-Sijtsema

    (Chalmers University of Technology)

  • Hendry Raharjo

    (Chalmers University of Technology)

Abstract

Coworking spaces represent a new trend for future workplaces. As more building owners are interested in running coworking space businesses, it becomes important to understand both why a potential member chooses one space over another and how to keep existing members at a coworking site. A sound understanding of member needs can make a difference. Unfortunately, very few studies have been conducted as to understanding a member’s basic needs in coworking spaces. In this paper, we aim to identify member’s needs in three coworking spaces in Sweden. Participant observations, immersion, and interviews were used for data collection. The member needs are categorized and structured through the lens of self-determination theory. In total, we uncovered, formulated, and categorized 21 member needs. We found that the fulfillment of one need may lead to the inhibition of another, thus creating tensions between and within coworking members. This research contributes to the literature by addressing the importance and definition of member needs for coworking as well as the created tensions related to these needs, which have been lacking in coworking studies.

Suggested Citation

  • Erik Rådman & Erik Johansson & Petra Bosch-Sijtsema & Hendry Raharjo, 2023. "In search of member needs in coworking spaces," Review of Managerial Science, Springer, vol. 17(3), pages 881-907, April.
  • Handle: RePEc:spr:rvmgts:v:17:y:2023:i:3:d:10.1007_s11846-022-00546-4
    DOI: 10.1007/s11846-022-00546-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11846-022-00546-4
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s11846-022-00546-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lucia Parrino, 2015. "Coworking: assessing the role of proximity in knowledge exchange," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 13(3), pages 261-271, August.
    2. Ricarda B. Bouncken & Sven M. Laudien & Viktor Fredrich & Lars Görmar, 2018. "Coopetition in coworking-spaces: value creation and appropriation tensions in an entrepreneurial space," Review of Managerial Science, Springer, vol. 12(2), pages 385-410, March.
    3. Ricarda B. Bouncken & Andreas J. Reuschl, 2018. "Coworking-spaces: how a phenomenon of the sharing economy builds a novel trend for the workplace and for entrepreneurship," Review of Managerial Science, Springer, vol. 12(1), pages 317-334, January.
    4. Zhifu Mi & D’Maris Coffman, 2019. "The sharing economy promotes sustainable societies," Nature Communications, Nature, vol. 10(1), pages 1-3, December.
    5. Jakonen, Mikko & Kivinen, Nina & Salovaara, Perttu & Hirkman, Piia, 2017. "Towards an Economy of Encounters? A critical study of affectual assemblages in coworking," Scandinavian Journal of Management, Elsevier, vol. 33(4), pages 235-242.
    6. Abbie Griffin & John R. Hauser, 1993. "The Voice of the Customer," Marketing Science, INFORMS, vol. 12(1), pages 1-27.
    7. Bouncken, Ricarda B. & Aslam, Muhammad Mahmood & Qiu, Yixin, 2021. "Coworking spaces: Understanding, using, and managing sociomateriality," Business Horizons, Elsevier, vol. 64(1), pages 119-130.
    8. Howell, Travis, 2022. "Coworking spaces: An overview and research agenda," Research Policy, Elsevier, vol. 51(2).
    9. Julian Waters-Lynch & Jason Potts, 2017. "The social economy of coworking spaces: a focal point model of coordination," Review of Social Economy, Taylor & Francis Journals, vol. 75(4), pages 417-433, October.
    10. Swantje Robelski & Helena Keller & Volker Harth & Stefanie Mache, 2019. "Coworking Spaces: The Better Home Office? A Psychosocial and Health-Related Perspective on an Emerging Work Environment," IJERPH, MDPI, vol. 16(13), pages 1-22, July.
    11. Dubois, Anna & Gadde, Lars-Erik, 2002. "Systematic combining: an abductive approach to case research," Journal of Business Research, Elsevier, vol. 55(7), pages 553-560, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Marko Orel & Manuel Mayerhoffer & Jana Fratricova & Anna Pilkova & Marzena Starnawska & Dora Horvath, 2022. "Coworking spaces as talent hubs: The imperative for community building in the changing context of new work," Review of Managerial Science, Springer, vol. 16(5), pages 1503-1531, July.
    2. Jasmina Berbegal-Mirabent, 2021. "What Do We Know about Co-Working Spaces? Trends and Challenges Ahead," Sustainability, MDPI, vol. 13(3), pages 1-30, January.
    3. Domenico Berdicchia & Fulvio Fortezza & Giovanni Masino, 2023. "The key to happiness in collaborative workplaces. Evidence from coworking spaces," Review of Managerial Science, Springer, vol. 17(4), pages 1213-1242, May.
    4. Gantert, Till M. & Fredrich, Viktor & Bouncken, Ricarda B. & Kraus, Sascha, 2022. "The moral foundations of makerspaces as unconventional sources of innovation: A study of narratives and performance," Journal of Business Research, Elsevier, vol. 139(C), pages 1564-1574.
    5. Cristopher Siegfried Kopplin, 2021. "Two heads are better than one: matchmaking tools in coworking spaces," Review of Managerial Science, Springer, vol. 15(4), pages 1045-1069, May.
    6. Nina Thornton & Martin Engert & Andreas Hein & Helmut Krcmar, 2023. "Finding new purpose for vacancies in rural areas: a taxonomy of coworking space business models," International Entrepreneurship and Management Journal, Springer, vol. 19(3), pages 1395-1423, September.
    7. Kameliya Deyanova & Nataliia Brehmer & Artur Lapidus & Victor Tiberius & Steve Walsh, 2022. "Hatching start-ups for sustainable growth: a bibliometric review on business incubators," Review of Managerial Science, Springer, vol. 16(7), pages 2083-2109, October.
    8. Sophie Boutillier & Ignasi Capdevila & Laurent Dupont & Laure Morel, 2020. "Collaborative spaces promoting creativity and innovation," Post-Print hal-02878132, HAL.
    9. Alexandra Rese & Lars Görmar & Alena Herbig, 2022. "Social networks in coworking spaces and individual coworker’s creativity," Review of Managerial Science, Springer, vol. 16(2), pages 391-428, February.
    10. Brian J. Bergman & Jeffery S. McMullen, 2022. "Helping Entrepreneurs Help Themselves: A Review and Relational Research Agenda on Entrepreneurial Support Organizations," Entrepreneurship Theory and Practice, , vol. 46(3), pages 688-728, May.
    11. Cristopher Siegfried Kopplin & Till Marius Gantert & Julia Verena Maier, 2022. "Acceptance of matchmaking tools in coworking spaces: an extended perspective," Review of Managerial Science, Springer, vol. 16(6), pages 1911-1943, August.
    12. Ruud Gerards & Sanne Wetten & Cecile Sambeek, 2021. "New ways of working and intrapreneurial behaviour: the mediating role of transformational leadership and social interaction," Review of Managerial Science, Springer, vol. 15(7), pages 2075-2110, October.
    13. Ricarda B. Bouncken & Sascha Kraus & Juan F. Martínez-Pérez, 0. "Entrepreneurship of an institutional field: the emergence of coworking spaces for digital business models," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-17.
    14. Bouncken, Ricarda B. & Aslam, Muhammad Mahmood & Gantert, Till Marius & Kallmuenzer, Andreas, 2023. "New work design for knowledge creation and sustainability: An empirical study of coworking-spaces," Journal of Business Research, Elsevier, vol. 154(C).
    15. Hélène Bussy-Socrate & Olivia Chambard & Nicolas Aubouin & Valerie Mérindol, 2021. "La protection sociale dans les espaces de l’économie collaborative," Working Papers hal-03603026, HAL.
    16. Irene Manzini Ceinar & Ilaria Mariotti, 2021. "Teleworking In Post-Pandemic Times:May Local Coworking Spaces Be The Future Trend?," Romanian Journal of Regional Science, Romanian Regional Science Association, vol. 15(1), pages 52-76, JUNE.
    17. Nicola Del Sarto & Giulio Ferrigno & Vinit Parida & Alberto Minin, 2023. "Do start-ups benefit from coworking spaces? An empirical analysis of accelerators’ programs," Review of Managerial Science, Springer, vol. 17(7), pages 2471-2502, October.
    18. Rianne Appel-Meulenbroek & Minou Weijs-Perrée & Marko Orel & Felix Gauger & Andreas Pfnür, 2021. "User preferences for coworking spaces; a comparison between the Netherlands, Germany and the Czech Republic," Review of Managerial Science, Springer, vol. 15(7), pages 2025-2048, October.
    19. Ricarda B. Bouncken & Sascha Kraus & Juan F. Martínez-Pérez, 2020. "Entrepreneurship of an institutional field: the emergence of coworking spaces for digital business models," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1465-1481, December.
    20. Janet Merkel, 2019. "‘Freelance isn’t free.’ Co-working as a critical urban practice to cope with informality in creative labour markets," Urban Studies, Urban Studies Journal Limited, vol. 56(3), pages 526-547, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:rvmgts:v:17:y:2023:i:3:d:10.1007_s11846-022-00546-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.