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Do Science and Social Science Differ? Multi-Group Analysis (MGA) of the Willingness to Continue Online Learning

Author

Listed:
  • Abdul Hafaz Ngah

    (Universiti Malaysia Terengganu)

  • Nurul Izni Kamalrulzaman

    (Universiti Malaysia Terengganu)

  • Mohamad Firdaus Halimi Mohamad

    (Universiti Malaysia Terengganu)

  • Rosyati Abdul Rashid

    (Universiti Malaysia Terengganu)

  • Nor Omaima Harun

    (Universiti Malaysia Terengganu
    Universiti Malaysia Terengganu)

  • Nur Asma Ariffin

    (Universiti Malaysia Terengganu
    Universiti Malaysia Terengganu)

  • Noor Azuan Abu Osman

    (University of Malaya)

Abstract

Without proper preparation by higher institutions, the COVID-19 pandemic has forced the world to rely on online learning. Even students of social science and science are looking for different knowledge and skills. Currently, both groups rely on the same method to gather knowledge for future undertakings. Given the uncertainty regarding the resolution of COVID-19, which has driven students to continue using online learning, the current study aims to identify the factors of willingness to continue online learning among social science and pure science students by extending the use of expectation-confirmation theory. Applying a purposive sampling method, 2,215 questionnaires were collected among undergraduate students from Universiti Malaysia Terengganu (UMT) using an online survey. Current study found that expectation and confirmation positively affect satisfaction. Attitude, satisfaction and readiness were found to have a positive relationship with willingness to continue online learning. Meanwhile, self-efficacy was found unsupported hypothesis for the direct effect. For multigroup analysis, readiness was found to have a significant difference between students of social science and pure science. The findings of this research enrich the literature about online learning, especially in the COVID-19 setting. Moreover, this work is useful for higher education institutions seeking to design a better strategy that allows students to return to campus.

Suggested Citation

  • Abdul Hafaz Ngah & Nurul Izni Kamalrulzaman & Mohamad Firdaus Halimi Mohamad & Rosyati Abdul Rashid & Nor Omaima Harun & Nur Asma Ariffin & Noor Azuan Abu Osman, 2023. "Do Science and Social Science Differ? Multi-Group Analysis (MGA) of the Willingness to Continue Online Learning," Quality & Quantity: International Journal of Methodology, Springer, vol. 57(4), pages 2957-2980, August.
  • Handle: RePEc:spr:qualqt:v:57:y:2023:i:4:d:10.1007_s11135-022-01465-y
    DOI: 10.1007/s11135-022-01465-y
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    References listed on IDEAS

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    1. Muhammad Ashfaq & Jiang Yun & Abdul Waheed & Muhammad Shahid Khan & Muhammad Farrukh, 2019. "Customers’ Expectation, Satisfaction, and Repurchase Intention of Used Products Online: Empirical Evidence From China," SAGE Open, , vol. 9(2), pages 21582440198, April.
    2. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    3. Ya-Hui Wang, 2017. "Expectation, Service Quality, Satisfaction, and Behavioral Intention – Evidence from Taiwan’s Medical Tourism Industry," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 7(1), pages 1-1.
    4. MacKenzie, Scott B. & Podsakoff, Philip M., 2012. "Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies," Journal of Retailing, Elsevier, vol. 88(4), pages 542-555.
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