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Performance indicator evaluation for a cloud computing system from QoS viewpoint

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  • Yi-Kuei Lin
  • Ping-Chen Chang

Abstract

With the development of information technology, the cloud computing system (CCS) has become a new paradigm for the business and clients. The system supervisor has to guarantee the CCS keeps a good quality of service (QoS) to satisfy the clients’ requirements. The maintenance action is thus necessary when the CCS falls to a specific state such that it cannot afford enough capacity to meet demand d. In order to measure the service level of a CCS, this paper constructs a network model and proposes a key performance indicator (KPI), where the KPI is utilized to evaluate the probability that the demand can be satisfied under both transmission time and maintenance budget constraints. A method to derive the interval estimation for the KPI is developed. The system supervisor can conduct the sensitive analysis to improve/investigate the most important part in a large CCS afterwards. Copyright Springer Science+Business Media B.V. 2013

Suggested Citation

  • Yi-Kuei Lin & Ping-Chen Chang, 2013. "Performance indicator evaluation for a cloud computing system from QoS viewpoint," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(3), pages 1605-1616, April.
    • Handle: RePEc:spr:qualqt:v:47:y:2013:i:3:p:1605-1616
    DOI: 10.1007/s11135-011-9613-z
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    References listed on IDEAS

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