IDEAS home Printed from https://ideas.repec.org/a/spr/qualqt/v43y2009i4p677-694.html
   My bibliography  Save this article

Apply 6-sigma methodology in measuring the competition quality of satisfaction performance—an example of ISP Industry

Author

Listed:
  • C. Tao
  • S. Chen
  • L. Chang

Abstract

No abstract is available for this item.

Suggested Citation

  • C. Tao & S. Chen & L. Chang, 2009. "Apply 6-sigma methodology in measuring the competition quality of satisfaction performance—an example of ISP Industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 43(4), pages 677-694, July.
    • Handle: RePEc:spr:qualqt:v:43:y:2009:i:4:p:677-694
    DOI: 10.1007/s11135-007-9149-4
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s11135-007-9149-4
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s11135-007-9149-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ghosh, Piyali & Ojha, Mohit Kr. & Geetika,, 2017. "Determining passenger satisfaction out of platform-based amenities: A study of Kanpur Central Railway Station," Transport Policy, Elsevier, vol. 60(C), pages 108-118.
    2. Kuen-Suan Chen & Wen-Chih Chiou & Mei-Hua Ko, 2018. "Service Quality Evaluation Model of Automated Teller Machines Using Statistical Inference and Performance Evaluation Matrix," Journal of Economics and Management, College of Business, Feng Chia University, Taiwan, vol. 14(2), pages 173-190, August.
    3. Yi-Kuei Lin & Ping-Chen Chang, 2013. "Performance indicator evaluation for a cloud computing system from QoS viewpoint," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(3), pages 1605-1616, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:qualqt:v:43:y:2009:i:4:p:677-694. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.