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Offshoring propensity in information technology services: A firm and country level analysis

Author

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  • Naveen Kumar Jain

    (Florida International University)

  • Sumit K. Kundu

    (Florida International University)

  • Fred A. Niederman

    (Saint Louis University)

Abstract

Abstract and Key Results This conceptual paper examines the dynamics of the offshoring of information technology (IT) service work. It considers this important emerging phenomenon from multiple lenses, especially those of international business theories. Research propositions are developed based on the perspectives of home country firms, host nation and the dynamic interactions between the two. Questions for future research are suggested. Already established nations in the field get more opportunities than the new entrants to increase their competitiveness from experience-based knowledge gained as a result of the imitative actions of home country firms.

Suggested Citation

  • Naveen Kumar Jain & Sumit K. Kundu & Fred A. Niederman, 2008. "Offshoring propensity in information technology services: A firm and country level analysis," Management International Review, Springer, vol. 48(4), pages 447-461, April.
    • Handle: RePEc:spr:manint:v:48:y:2008:i:4:d:10.1007_s11575-008-0026-8
    DOI: 10.1007/s11575-008-0026-8
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    Cited by:

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    4. Jensen, Peter D. Ørberg, 2012. "A passage to India: A dual case study of activities, processes and resources in offshore outsourcing of advanced services," Journal of World Business, Elsevier, vol. 47(2), pages 311-326.
    5. Mashiho Mihalache & Oli R. Mihalache, 2020. "What is Offshoring Management Capability and How Do Organizations Develop It? A Study of Dutch IT Service Providers," Management International Review, Springer, vol. 60(1), pages 37-67, February.
    6. Schmeisser, Bjoern, 2013. "A Systematic Review of Literature on Offshoring of Value Chain Activities," Journal of International Management, Elsevier, vol. 19(4), pages 390-406.
    7. Denitsa Hazarbassanova Blagoeva & Peter D. Ørberg Jensen & Hemant Merchant, 2020. "Services in International Business Studies: A Replication and Extension of Merchant and Gaur (2008)," Management International Review, Springer, vol. 60(3), pages 427-457, June.
    8. Martina Musteen & Mujtaba Ahsan & Taekyung Park, 2017. "SMEs, Intellectual Capital, and Offshoring of Service Activities: An Empirical Investigation," Management International Review, Springer, vol. 57(4), pages 603-630, August.

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