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Knowledge Management Practices in India: a Case Study of a Premier B-School

Author

Listed:
  • Ayesha Khatun

    (Lovely Professional University)

  • Roktim Sarmah

    (Lovely Professional University)

  • Sajad Nabi Dar

    (Lovely Professional University)

Abstract

The B-School under study is one of the top ten B-Schools in India and the number one B-School in terms of pubic university departments. The school has been performing excellently well in terms of placements and publication which are related to knowledge management practices. This research was undertaken with an attempt to analyse the knowledge management practices, its issues and challenges, and the remedial strategies adopted by the school. For carrying out the investigation, the case study method of research was applied. Both the primary and secondary sources of data were used for answering the research question. The basic information about the selected B-School was collected from secondary sources including the websites of the concerned B-School and the schools’ published Information Brochures among others. For the collection of primary data, the respondents were taken from full time faculty members and employees representing the administration department. The findings of the study show that the school has been doing very well in certain parameters including academic freedom of faculty members and student, knowledge dissemination in terms of publication, quality of work-life, and curriculum flexibility. However, the areas like a faculty exchange program, internal financial support for research and development, and administrative support and guidance for R&D works scored relatively less, whereas other parameters were found to be performing satisfactorily. Implications for the education industry are to ensure collection, processing, sharing, and ease in archival of data for enhancement of knowledge management practices and its application. The present study is first of its kind so far as knowledge management practices in B-School in India are concerned. It contributes immensely to the literature of knowledge management with reference to B-Schools.

Suggested Citation

  • Ayesha Khatun & Roktim Sarmah & Sajad Nabi Dar, 2023. "Knowledge Management Practices in India: a Case Study of a Premier B-School," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(2), pages 905-923, June.
    • Handle: RePEc:spr:jknowl:v:14:y:2023:i:2:d:10.1007_s13132-022-00923-0
    DOI: 10.1007/s13132-022-00923-0
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    References listed on IDEAS

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    1. Pankaj Madan & Sheetal Khanka, 2010. "Contribution of Knowledge Management Practices in Creating Sustainable Competitive Advantage for Business Schools in India," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 9(04), pages 387-397.
    2. Hsu‐Hsin Chiang & Tzu‐Shian Han & Ju‐Sung Chuang, 2011. "The relationship between high‐commitment HRM and knowledge‐sharing behavior and its mediators," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(5/6), pages 604-622, August.
    3. Hsu‐Hsin Chiang & Tzu‐Shian Han & Ju‐Sung Chuang, 2011. "The relationship between high‐commitment HRM and knowledge‐sharing behavior and its mediators," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(5/6), pages 604-622, August.
    4. Chatterjee, Sidharta, 2014. "Managing Constraints and Removing Obstacles to Knowledge Management," MPRA Paper 57789, University Library of Munich, Germany.
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