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Open Tourist Information System: a platform for touristic information management and outreach

Author

Listed:
  • Pedro Lopes

    (Polytechnic Institute of Viseu)

  • Luís Almeida

    (Polytechnic Institute of Viseu)

  • João Pinto

    (Polytechnic Institute of Viseu)

  • Justino Jesus

    (Polytechnic Institute of Viseu)

  • Didiana Fernandes

    (Polytechnic Institute of Viseu)

  • Isabel Vieira

    (Polytechnic Institute of Viseu)

  • Ricardo Gama

    (Polytechnic Institute of Viseu)

Abstract

In this paper, we present a generic, open source, touristic information system. The main objective of this platform is to promote the development of third-party applications based on a previously structured data and validated centralized common source of open information. The proposed system comprises an information management module and an extended set of web services enabling efficient information management as well as its use by third-parties such as web and mobile applications. It was designed with a modular functional architecture with the aim of being easy to implement and adapt in practical environments, as well as being user-friendly and having capability to grow. The entire system structure is discussed in detail. We test the use of the information system in a practical scenario, implementing it for the Douro World Heritage Region, Portugal. The web services developed are profiled in this real word setting through a wide set of performance tests. The results show that the end-to-end execution times of the web services functions make them suitable for standard tourism applications. These results establish concrete performance benchmarks for future applications.

Suggested Citation

  • Pedro Lopes & Luís Almeida & João Pinto & Justino Jesus & Didiana Fernandes & Isabel Vieira & Ricardo Gama, 2019. "Open Tourist Information System: a platform for touristic information management and outreach," Information Technology & Tourism, Springer, vol. 21(4), pages 577-593, December.
    • Handle: RePEc:spr:infott:v:21:y:2019:i:4:d:10.1007_s40558-019-00159-w
    DOI: 10.1007/s40558-019-00159-w
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    References listed on IDEAS

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    1. Fernando Reinaldo Ribeiro & Arlindo Silva & Fernando Barbosa & Ana Paula Silva & José Carlos Metrôlho, 2018. "Mobile applications for accessible tourism: overview, challenges and a proposed platform," Information Technology & Tourism, Springer, vol. 19(1), pages 29-59, June.
    2. Li, Yunpeng & Hu, Clark & Huang, Chao & Duan, Liqiong, 2017. "The concept of smart tourism in the context of tourism information services," Tourism Management, Elsevier, vol. 58(C), pages 293-300.
    3. Christian Longhi & Jean-Bernard Titz & Lucas Viallis, 2014. "Open Data: Challenges and Opportunities for the Tourism Industry," Palgrave Macmillan Books, in: Marcello M. Mariani & Rodolfo Baggio & Dimitrios Buhalis & Christian Longhi (ed.), Tourism Management, Marketing, and Development, chapter 0, pages 57-76, Palgrave Macmillan.
    4. Mordechai Haklay, 2010. "How Good is Volunteered Geographical Information? A Comparative Study of OpenStreetMap and Ordnance Survey Datasets," Environment and Planning B, , vol. 37(4), pages 682-703, August.
    5. Christian Longhi & Jean-Bernard Titz & Lucas Viallis, 2014. "Open data: Challenges and opportunities for the tourism industry," Post-Print halshs-00924731, HAL.
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    Cited by:

    1. Wei Qian & Yuemeng Ge, 2021. "The implementation of leisure tourism enterprise management system based on deep learning," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(4), pages 801-812, August.
    2. Danny Castillo-Vizuete & Alex Gavilanes-Montoya & Carlos Chávez-Velásquez & Paúl Benalcázar-Vergara & Carlos Mestanza-Ramón, 2021. "Design of Nature Tourism Route in Chimborazo Wildlife Reserve, Ecuador," IJERPH, MDPI, vol. 18(10), pages 1-18, May.

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