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Interaction effects between supply chain capabilities and information technology on firm performance

Author

Listed:
  • Soojung Oh

    (Queen Mary University of London)

  • Young U. Ryu

    (University of Texas at Dallas)

  • Hongsuk Yang

    (Seoul National University)

Abstract

Information technology (IT) has been viewed as a source of strategic and tactic forces that improve supply chain management. Previous studies, however, do not necessarily agree on effects of IT-driven supply chain capabilities on firm performance. To better evaluate the contribution of supply chain and IT toward firm performance, we propose a research model that emphasizes the interaction effects between supply chain and IT on firm performance. It is because we conjecture the existence of the synergy effects between supply chain management and IT functions. The proposed model is tested with survey data collected from manufacturing firms’ supply chain managers. The results verify significant moderation effects of IT characteristics on the relationship between supply chain capabilities and firm performance.

Suggested Citation

  • Soojung Oh & Young U. Ryu & Hongsuk Yang, 2019. "Interaction effects between supply chain capabilities and information technology on firm performance," Information Technology and Management, Springer, vol. 20(2), pages 91-106, June.
  • Handle: RePEc:spr:infotm:v:20:y:2019:i:2:d:10.1007_s10799-018-0294-3
    DOI: 10.1007/s10799-018-0294-3
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    References listed on IDEAS

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    Cited by:

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    2. Junaid, Muhammad & Zhang, Qingyu & Cao, Mei & Luqman, Adeel, 2023. "Nexus between technology enabled supply chain dynamic capabilities, integration, resilience, and sustainable performance: An empirical examination of healthcare organizations," Technological Forecasting and Social Change, Elsevier, vol. 196(C).

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