IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v22y2020i4d10.1007_s10796-019-09898-x.html
   My bibliography  Save this article

Exploring Boundary Conditions of the Impact of Accessibility to Mobile Networks on Employees’ Perceptions of Presenteeism: from Both Individual and Social Perspectives

Author

Listed:
  • Jinbi Yang

    (Jiangnan University)

  • Chunxiao Yin

    (Southwest University)

Abstract

Mobile networks, such as Wi-Fi and networks provided by mobile operators, are present everywhere nowadays and help employees to deal with business-related issues. With accessibility to mobile networks, employees perceive that they are constantly reachable to others, which is defined as “presenteeism”. With the importance of presenteeism in mind, this study aims to explore under what conditions employees’ perceptions of presenteeism based on accessibility to mobile networks can be increased or reduced. Based on self-determination theory and normative social influence, both individual-level (i.e., need for autonomy and need for relatedness) and social-level (i.e., norm of responsiveness) boundary conditions are indicated. Data was collected from 223 employees who use mobile technology at work. Our empirical results show that need for relatedness positively moderates the relationships between accessibility to mobile networks on employees’ perceptions of presenteeism. We also found that norm of responsiveness negatively moderates the relationships between accessibility to mobile networks on employees’ perceptions of presenteeism. This study contributes to the literature on presenteeism as well offers guidelines for practitioners.

Suggested Citation

  • Jinbi Yang & Chunxiao Yin, 2020. "Exploring Boundary Conditions of the Impact of Accessibility to Mobile Networks on Employees’ Perceptions of Presenteeism: from Both Individual and Social Perspectives," Information Systems Frontiers, Springer, vol. 22(4), pages 881-895, August.
    • Handle: RePEc:spr:infosf:v:22:y:2020:i:4:d:10.1007_s10796-019-09898-x
    DOI: 10.1007/s10796-019-09898-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-019-09898-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-019-09898-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Michael Bittman & Judith E. Brown & Judy Wajcman, 2009. "The mobile phone, perpetual contact and time pressure," Work, Employment & Society, British Sociological Association, vol. 23(4), pages 673-691, December.
    2. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    3. Sanghyun Kim & Gary Garrison, 2009. "Investigating mobile wireless technology adoption: An extension of the technology acceptance model," Information Systems Frontiers, Springer, vol. 11(3), pages 323-333, July.
    4. Hung-Pin Shih & Echo Huang, 2014. "Influences of Web interactivity and social identity and bonds on the quality of online discussion in a virtual community," Information Systems Frontiers, Springer, vol. 16(4), pages 627-641, September.
    5. Dale Goodhue & William Lewis & Ronald Thompson, 2007. "Research Note---Statistical Power in Analyzing Interaction Effects: Questioning the Advantage of PLS with Product Indicators," Information Systems Research, INFORMS, vol. 18(2), pages 211-227, June.
    6. Darrell Carpenter & Alexander McLeod & Chelsea Hicks & Michele Maasberg, 0. "Privacy and biometrics: An empirical examination of employee concerns," Information Systems Frontiers, Springer, vol. 0, pages 1-20.
    7. Gary C. Moore & Izak Benbasat, 1991. "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research, INFORMS, vol. 2(3), pages 192-222, September.
    8. Aaron X. L. Shen & Christy M. K. Cheung & Matthew K. O. Lee & Huaping Chen, 2011. "How social influence affects we-intention to use instant messaging: The moderating effect of usage experience," Information Systems Frontiers, Springer, vol. 13(2), pages 157-169, April.
    9. Se-Joon Hong & Kar Yan Tam, 2006. "Understanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services," Information Systems Research, INFORMS, vol. 17(2), pages 162-179, June.
    10. Stephen R. Barley & Debra E. Meyerson & Stine Grodal, 2011. "E-mail as a Source and Symbol of Stress," Organization Science, INFORMS, vol. 22(4), pages 887-906, August.
    11. Darrell Carpenter & Alexander McLeod & Chelsea Hicks & Michele Maasberg, 2018. "Privacy and biometrics: An empirical examination of employee concerns," Information Systems Frontiers, Springer, vol. 20(1), pages 91-110, February.
    12. Wynne W. Chin & Barbara L. Marcolin & Peter R. Newsted, 2003. "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study," Information Systems Research, INFORMS, vol. 14(2), pages 189-217, June.
    13. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Peng, Zeyu & Sun, Yongqiang & Guo, Xitong, 2018. "Antecedents of employees’ extended use of enterprise systems: An integrative view of person, environment, and technology," International Journal of Information Management, Elsevier, vol. 39(C), pages 104-120.
    2. Carol Hsu & Jae-Nam Lee & Detmar W. Straub, 2012. "Institutional Influences on Information Systems Security Innovations," Information Systems Research, INFORMS, vol. 23(3-part-2), pages 918-939, September.
    3. Dan J. Kim & Donald L. Ferrin & H. Raghav Rao, 2009. "Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration," Information Systems Research, INFORMS, vol. 20(2), pages 237-257, June.
    4. Lorenz Graf-Vlachy & Katharina Buhtz & Andreas König, 2018. "Social influence in technology adoption: taking stock and moving forward," Management Review Quarterly, Springer, vol. 68(1), pages 37-76, February.
    5. Hee-Woong Kim & Hock Chuan Chan & Atreyi Kankanhalli, 2012. "What Motivates People to Purchase Digital Items on Virtual Community Websites? The Desire for Online Self-Presentation," Information Systems Research, INFORMS, vol. 23(4), pages 1232-1245, December.
    6. Shirazi, Farid & Hajli, Nick & Sims, Julian & Lemke, Fred, 2022. "The role of social factors in purchase journey in the social commerce era," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
    7. Francisco Liébana-Cabanillas & Francisco Muñoz-Leiva & J. Sánchez-Fernández, 2018. "A global approach to the analysis of user behavior in mobile payment systems in the new electronic environment," Service Business, Springer;Pan-Pacific Business Association, vol. 12(1), pages 25-64, March.
    8. Pillet, Jean-Charles & Carillo, Kevin Daniel André, 2016. "Email-free collaboration: An exploratory study on the formation of new work habits among knowledge workers," International Journal of Information Management, Elsevier, vol. 36(1), pages 113-125.
    9. Mazhar Abbas & Muhammad Shahid Nawaz & Jamil Ahmad & Muhammad Ashraf, 2017. "The effect of innovation and consumer related factors on consumer resistance to innovation," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1312058-131, January.
    10. Chaouali, Walid & Ben Yahia, Imene & Souiden, Nizar, 2016. "The interplay of counter-conformity motivation, social influence, and trust in customers' intention to adopt Internet banking services: The case of an emerging country," Journal of Retailing and Consumer Services, Elsevier, vol. 28(C), pages 209-218.
    11. Riffat Ara Zannat Tama & Md Mahmudul Hoque & Ying Liu & Mohammad Jahangir Alam & Mark Yu, 2023. "An Application of Partial Least Squares Structural Equation Modeling (PLS-SEM) to Examining Farmers’ Behavioral Attitude and Intention towards Conservation Agriculture in Bangladesh," Agriculture, MDPI, vol. 13(2), pages 1-22, February.
    12. Shanshan Zhang & Fengchun Huang & Yuting Zhang & Qiwen Li, 2023. "A Person-Environment Fit Model to Explain Information and Communication Technologies-Enabled After-Hours Work-Related Interruptions in China," IJERPH, MDPI, vol. 20(4), pages 1-16, February.
    13. Jie Lou & Nianlong Han & Dong Wang & Xi Pei, 2022. "Effects of Mobile Identity on Smartphone Symbolic Use: An Attachment Theory Perspective," IJERPH, MDPI, vol. 19(21), pages 1-20, October.
    14. Shaik, Aqueeb Sohail & Nazrul, Asif & Alshibani, Safiya Mukhtar & Agarwal, Vaishali & Papa, Armando, 2024. "Environmental and economical sustainability and stakeholder satisfaction in SMEs. Critical technological success factors of big data analytics," Technological Forecasting and Social Change, Elsevier, vol. 204(C).
    15. Verhagen. T. & Feldberg, F. & Hooff, B. van den, 2008. "Explaining user adoption of virtual worlds: towards a multipurpose Explaining user adoption of virtual worlds: towards a multipurpose motivational model," Serie Research Memoranda 0006, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    16. Rajak, Manindra & Shaw, Krishnendu, 2021. "An extension of technology acceptance model for mHealth user adoption," Technology in Society, Elsevier, vol. 67(C).
    17. Jaklič, Jurij & Grublješič, Tanja & Popovič, Aleš, 2018. "The role of compatibility in predicting business intelligence and analytics use intentions," International Journal of Information Management, Elsevier, vol. 43(C), pages 305-318.
    18. Deng, Zhaohua & Lu, Yaobin & Wei, Kwok Kee & Zhang, Jinlong, 2010. "Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China," International Journal of Information Management, Elsevier, vol. 30(4), pages 289-300.
    19. Andrew Burton-Jones & Detmar W. Straub, 2006. "Reconceptualizing System Usage: An Approach and Empirical Test," Information Systems Research, INFORMS, vol. 17(3), pages 228-246, September.
    20. Kim, Sanghyun & Garrison, Gary, 2010. "Understanding users’ behaviors regarding supply chain technology: Determinants impacting the adoption and implementation of RFID technology in South Korea," International Journal of Information Management, Elsevier, vol. 30(5), pages 388-398.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:22:y:2020:i:4:d:10.1007_s10796-019-09898-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.