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Understanding users’ behaviors regarding supply chain technology: Determinants impacting the adoption and implementation of RFID technology in South Korea

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  • Kim, Sanghyun
  • Garrison, Gary

Abstract

Radio Frequency Identification (RFID), once a niche technology, is rapidly gaining the attention of retailers as a key enabler in their supply chain. As RFID moves into the mainstream, it is poised to replace the standard barcode as the technology that identifies and tracks products throughout the supply chain. In an attempt to gain competitive advantages, some retailers have begun the transition to RFID while others have been reluctant to embrace it. This study investigates South Korean retailers to identify key organizational characteristics that positively drive the evaluation of RFID. Further, this study assesses the impact one's evaluation has on the adoption and integration of RFID within their respective firm. Results from 278 adopting organizations show organizational needs (Ubiquity and Performance Gaps), perceived factors (Benefits and Cost Savings), and organizational readiness (Financial Resources and Technological Knowledge) have a significant influence on RFID Evaluation; and evaluation impacts its adoption, and integration.

Suggested Citation

  • Kim, Sanghyun & Garrison, Gary, 2010. "Understanding users’ behaviors regarding supply chain technology: Determinants impacting the adoption and implementation of RFID technology in South Korea," International Journal of Information Management, Elsevier, vol. 30(5), pages 388-398.
    • Handle: RePEc:eee:ininma:v:30:y:2010:i:5:p:388-398
    DOI: 10.1016/j.ijinfomgt.2010.02.008
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    Cited by:

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    2. Dwivedi, Yogesh K. & Kapoor, Kawaljeet Kaur & Williams, Michael D. & Williams, Janet, 2013. "RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction," International Journal of Information Management, Elsevier, vol. 33(2), pages 367-377.
    3. Aboelmaged, Mohamed Gamal, 2014. "Predicting e-readiness at firm-level: An analysis of technological, organizational and environmental (TOE) effects on e-maintenance readiness in manufacturing firms," International Journal of Information Management, Elsevier, vol. 34(5), pages 639-651.
    4. Matta, Vic & Koonce, David & Jeyaraj, Anand, 2012. "Initiation, Experimentation, Implementation of innovations: The case for Radio Frequency Identification Systems," International Journal of Information Management, Elsevier, vol. 32(2), pages 164-174.
    5. Gupta, Somya & Ghardallou, Wafa & Pandey, Dharen Kumar & Sahu, Ganesh P., 2022. "Artificial intelligence adoption in the insurance industry: Evidence using the technology–organization–environment framework," Research in International Business and Finance, Elsevier, vol. 63(C).
    6. Lodemann, Sebastian & Kersten, Wolfgang, 2021. "Supply chain analytics implementation: A TOE perspective," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Ringle, Christian M. & Blecker, Thorsten (ed.), Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg Internationa, volume 31, pages 411-434, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.

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