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ICT infrastructure for innovation: A case study of the enterprise service bus approach

Author

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  • Bendik Bygstad

    (Norwegian School of IT)

  • Hans-Petter Aanby

    (Norwegian ASA)

Abstract

In this paper we investigate the relationship between ICT infrastructure and innovation. In recent years the concept of the enterprise service bus has been introduced as an ICT architecture that supports strong integration of distributed components and services, but at the same time allows for adding or subtracting business partners at short notice. What are the organizational issues and challenges of this approach? Building on a case study from Norway we investigated this topic in the context of innovation of ICT based services. Our findings were analyzed at three levels; the bus as technical infrastructure, the bus as innovation infrastructure and the bus as organizational structure. We find that the bus as technical infrastructure supports innovation within a business unit, while the bus as innovation infrastructure facilitates the innovation of new business services. Further, we propose that a shared topology of these three levels is important to support the overall innovation process. As illustrated in our case, this also raises new challenges for the innovative corporation.

Suggested Citation

  • Bendik Bygstad & Hans-Petter Aanby, 2010. "ICT infrastructure for innovation: A case study of the enterprise service bus approach," Information Systems Frontiers, Springer, vol. 12(3), pages 257-265, July.
    • Handle: RePEc:spr:infosf:v:12:y:2010:i:3:d:10.1007_s10796-009-9169-9
    DOI: 10.1007/s10796-009-9169-9
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    References listed on IDEAS

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    Cited by:

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    4. Garg, Poonam & Gupta, Bhumika & Chauhan, Ajay Kumar & Sivarajah, Uthayasankar & Gupta, Shivam & Modgil, Sachin, 2021. "Measuring the perceived benefits of implementing blockchain technology in the banking sector," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
    5. Sarpong, David & Boakye, Derrick & Ofosu, George & Botchie, David, 2023. "The three pointers of research and development (R&D) for growth-boosting sustainable innovation system," Technovation, Elsevier, vol. 122(C).
    6. Ajoy Ketan Sarangi & Rudra Prakash Pradhan, 2020. "ICT infrastructure and economic growth: a critical assessment and some policy implications," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 47(4), pages 363-383, December.
    7. Liqiang Chen, 2012. "Integrating Cloud Computing Services Using Enterprise Service Bus (ESB)," Business and Management Research, Business and Management Research, Sciedu Press, vol. 1(1), pages 26-31, March.
    8. Bo Li & Xiangmiao Xu, 2023. "Research on Informatization Level, Technological Innovation and Urban Environmental Pollution: A Quasi-Natural Experiment Based on the Next-Generation Internet Demonstration City Policy," Land, MDPI, vol. 12(5), pages 1-18, April.
    9. Pan, Xiongfeng & Guo, Shucen & Li, Mengna & Song, Jinbo, 2021. "The effect of technology infrastructure investment on technological innovation ——A study based on spatial durbin model," Technovation, Elsevier, vol. 107(C).
    10. Yuanbin Xu & Haiqing Yu & Xin Zeng & Xinmin Zhang, 2023. "Impacts of environmental regulation on innovation in the context of the Internet," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(11), pages 13281-13303, November.

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