IDEAS home Printed from https://ideas.repec.org/a/spr/ijsaem/v12y2021i4d10.1007_s13198-021-01100-3.html
   My bibliography  Save this article

Impact of mobile payment on e-commerce operations in different business scenarios under cloud computing environment

Author

Listed:
  • Junhai Wang

    (Zhejiang Technical Institute of Economics)

Abstract

It is aimed to enable many consumers to use mobile payment on a large scale and improve the operation and management capabilities of major e-commerce platforms. Based on collating much literature, the comparative analysis method compares different e-commerce platform’s operation methods and mobile payment business scenarios. Furthermore, the vital factors affecting e-commerce operations are found. By the survey and case analysis methods, mobile payment’s impact on e-commerce in different business scenarios is deeply understood. Using the Analytic Hierarchy Process (AHP) method, the e-commerce operation model based on mobile payment in different business scenarios is proposed using Backpropagation (BP) neural network. Based on the in-depth data analysis, the original model is revised and verified using statistical methods. The results show that mobile payment has become a payment method that people are used to when buying goods. The data reliability is higher than 0.8, the validity is 0.77, the common value is higher than 0.5, and the total variance ratio is 72.99. The data quality is relatively high and the error between indexes is 0.892. The fit between the model and the data conforms to the structural equation standard. The mobile payment’s primary e-commerce scenario has the most significant impact on e-commerce operation efficiency, followed by the entertainment transaction scenario and the financial technology scenario. Perceived value plays a regulatory role. Mobile payment’s three scenarios can indirectly affect e-commerce operation efficiency through perceived value. The perceived usefulness, usability, and compatibility will directly affect the operational efficiency of e-commerce. This investigation can provide strong theoretical support for network e-commerce operations and mobile payment business applications.

Suggested Citation

  • Junhai Wang, 2021. "Impact of mobile payment on e-commerce operations in different business scenarios under cloud computing environment," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(4), pages 776-789, August.
    • Handle: RePEc:spr:ijsaem:v:12:y:2021:i:4:d:10.1007_s13198-021-01100-3
    DOI: 10.1007/s13198-021-01100-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13198-021-01100-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s13198-021-01100-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Cephas Paa Kwasi Coffie & Hongjiang Zhao & Isaac Adjei Mensah, 2020. "Panel Econometric Analysis on Mobile Payment Transactions and Traditional Banks Effort toward Financial Accessibility in Sub-Sahara Africa," Sustainability, MDPI, vol. 12(3), pages 1-20, January.
    2. Eunyoung Choi & Kun Chang Lee, 2019. "Effect of Trust in Domain-Specific Information of Safety, Brand Loyalty, and Perceived Value for Cosmetics on Purchase Intentions in Mobile E-Commerce Context," Sustainability, MDPI, vol. 11(22), pages 1-24, November.
    3. Masako Numata & Masahiro Sugiyama & Gento Mogi, 2020. "Barrier Analysis for the Deployment of Renewable-Based Mini-Grids in Myanmar Using the Analytic Hierarchy Process (AHP)," Energies, MDPI, vol. 13(6), pages 1-16, March.
    4. M. Humbani & M. Wiese, 2018. "A Cashless Society for All: Determining Consumers’ Readiness to Adopt Mobile Payment Services," Journal of African Business, Taylor & Francis Journals, vol. 19(3), pages 409-429, July.
    5. Kim, Yeolib & Peterson, Robert A., 2017. "A Meta-analysis of Online Trust Relationships in E-commerce," Journal of Interactive Marketing, Elsevier, vol. 38(C), pages 44-54.
    6. Andreas Ch. Hadjichambis & Demetra Paraskeva-Hadjichambi, 2020. "Environmental Citizenship Questionnaire (ECQ): The Development and Validation of an Evaluation Instrument for Secondary School Students," Sustainability, MDPI, vol. 12(3), pages 1-12, January.
    7. Abhipsa Pal & Tejaswini Herath & Rahul De’ & H. Raghav Rao, 2020. "Contextual facilitators and barriers influencing the continued use of mobile payment services in a developing country: insights from adopters in India," Information Technology for Development, Taylor & Francis Journals, vol. 26(2), pages 394-420, April.
    8. Jiajia Cao & Bing Xu & Jia Wang, 2019. "Optimal Channel Choice of Firms with New and Remanufactured Products in the Contexts of E-Commerce and Carbon Tax Policy," Sustainability, MDPI, vol. 11(19), pages 1-12, September.
    9. Wu Zhao & AnQi Wang & Yun Chen, 2019. "How to Maintain the Sustainable Development of a Business Platform: A Case Study of Pinduoduo Social Commerce Platform in China," Sustainability, MDPI, vol. 11(22), pages 1-26, November.
    10. Komlan Gbongli & Yongan Xu & Komi Mawugbe Amedjonekou & Levente Kovács, 2020. "Evaluation and Classification of Mobile Financial Services Sustainability Using Structural Equation Modeling and Multiple Criteria Decision-Making Methods," Sustainability, MDPI, vol. 12(4), pages 1-34, February.
    11. Seunghwan Myeong & Yuseok Jung & Eunuk Lee, 2018. "A Study on Determinant Factors in Smart City Development: An Analytic Hierarchy Process Analysis," Sustainability, MDPI, vol. 10(8), pages 1-17, July.
    12. Wei, Shuqin & Ang, Tyson & Jancenelle, Vivien E., 2018. "Willingness to pay more for green products: The interplay of consumer characteristics and customer participation," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 230-238.
    13. Suk-Joo Lee & Cheolhwi Ahn & Kelly Minjung Song & Hyunchul Ahn, 2018. "Trust and Distrust in E-Commerce," Sustainability, MDPI, vol. 10(4), pages 1-19, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Robert Jeyakumar Nathan & Vijay Victor & Chin Lay Gan & Sebastian Kot, 2019. "Electronic commerce for home-based businesses in emerging and developed economy," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 9(4), pages 463-483, December.
    2. Chameroy, Fabienne & Salgado, Stéphane & de Barnier, Virginie & Chaney, Damien, 2024. "In platform we trust: How interchangeability affects trust decisions in collaborative consumption," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    3. Ahmad Ghandour & Hussein Al-Srehan & Alhanof Almutairi, 2023. "Analysis of Demand and Supply for Mobile Payments in the UAE during COVID-19," JRFM, MDPI, vol. 16(2), pages 1-11, January.
    4. Dennis Owusu Amofah & Junwu Chai, 2022. "Sustaining Consumer E-Commerce Adoption in Sub-Saharan Africa: Do Trust and Payment Method Matter?," Sustainability, MDPI, vol. 14(14), pages 1-20, July.
    5. Del Barrio-García, Salvador & Kamakura, Wagner A. & Luque-Martínez, Teodoro, 2019. "A Longitudinal Cross-product Analysis of Media-budget Allocations: How Economic and Technological Disruptions Affected Media Choices Across Industries," Journal of Interactive Marketing, Elsevier, vol. 45(C), pages 1-15.
    6. Muhammad Atiq Ur Rehman Tariq & Cheuk Yin Wai & Nitin Muttil, 2020. "Vulnerability Assessment of Ubiquitous Cities Using the Analytic Hierarchy Process," Future Internet, MDPI, vol. 12(12), pages 1-21, December.
    7. Moriuchi, Emi & Takahashi, Ikuo, 2022. "The role of perceived value, trust and engagement in the C2C online secondary marketplace," Journal of Business Research, Elsevier, vol. 148(C), pages 76-88.
    8. Kautish, Pradeep & Paço, Arminda & Thaichon, Park, 2022. "Sustainable consumption and plastic packaging: Relationships among product involvement, perceived marketplace influence and choice behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    9. Asongu, Simplice A. & Nnanna, Joseph & Acha-Anyi, Paul N., 2020. "Finance, inequality and inclusive education in Sub-Saharan Africa," Economic Analysis and Policy, Elsevier, vol. 67(C), pages 162-177.
    10. Bao-Ngoc Tong & Cheng-Ping Cheng & Lien-Wen Liang & Yi-Jun Liu, 2023. "Using Network DEA to Explore the Effect of Mobile Payment on Taiwanese Bank Efficiency," Sustainability, MDPI, vol. 15(8), pages 1-18, April.
    11. Leong, Lai-Ying & Hew, Teck-Soon & Ooi, Keng-Boon & Chong, Alain Yee-Loong, 2020. "Predicting the antecedents of trust in social commerce – A hybrid structural equation modeling with neural network approach," Journal of Business Research, Elsevier, vol. 110(C), pages 24-40.
    12. Abhipsa Pal & Tejaswini Herath & Rahul De’ & H. Raghav Rao, 2021. "Is the Convenience Worth the Risk? An Investigation of Mobile Payment Usage," Information Systems Frontiers, Springer, vol. 23(4), pages 941-961, August.
    13. Asongu, Simplice A. & Biekpe, Nicholas & Cassimon, Danny, 2020. "Understanding the greater diffusion of mobile money innovations in Africa," Telecommunications Policy, Elsevier, vol. 44(8).
    14. Asongu, Simplice A. & Uduji, Joseph I. & Okolo-Obasi, Elda N., 2019. "Homicide and social media: Global empirical evidence," Technology in Society, Elsevier, vol. 59(C).
    15. Mohammad Nurul Alam & Osarodion Ogiemwonyi & Ibrahim. E. Hago & Noor Azlinna Azizan & Fariza Hashim & Md Sazzad Hossain, 2023. "Understanding Consumer Environmental Ethics and the Willingness to Use Green Products," SAGE Open, , vol. 13(1), pages 21582440221, January.
    16. Han, Nah Ray & Baek, Tae Hyun & Yoon, Sukki & Kim, Yeonshin, 2019. "Is that coffee mug smiling at me? How anthropomorphism impacts the effectiveness of desirability vs. feasibility appeals in sustainability advertising," Journal of Retailing and Consumer Services, Elsevier, vol. 51(C), pages 352-361.
    17. Isabelle Brun & Lova Rajaobelina & Line Ricard & Annick Fortin, 2017. "Impact of website characteristics on relationship quality: a comparison of banks financial cooperatives," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 22(4), pages 141-149, December.
    18. Simplice A. Asongu & Nicholas M. Odhiambo, 2019. "Basic formal education quality, information technology, and inclusive human development in sub‐Saharan Africa," Sustainable Development, John Wiley & Sons, Ltd., vol. 27(3), pages 419-428, May.
    19. Xiaolie Qi & Swee Kuik, 2022. "Effect of Word-of-Mouth Communication and Consumers’ Purchase Decisions for Remanufactured Products: An Exploratory Study," Sustainability, MDPI, vol. 14(10), pages 1-13, May.
    20. Asongu, Simplice & Vo, Xuan, 2020. "The Effect of Finance on Inequality in Sub-Saharan Africa: Avoidable CO2 emissions Thresholds," MPRA Paper 103233, University Library of Munich, Germany.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ijsaem:v:12:y:2021:i:4:d:10.1007_s13198-021-01100-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.