IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v24y2015i5d10.1007_s10726-014-9413-7.html
   My bibliography  Save this article

Dynamic Knowledge Support Model for Decision-Making and Sustainable Growth: An Empirical Study

Author

Listed:
  • Birinder Singh Sandhawalia

    (University of Hertfordshire)

  • Darren Dalcher

    (University of Hertfordshire)

Abstract

An effective knowledge-centric approach requires that tacit and explicit knowledge are mobilised, integrated, and made available to support collaboration between team members. Most knowledge management (KM) frameworks lay an emphasis on managing explicit knowledge by focussing on the processes of capture, storage, retrieval, transfer and application. Tacit knowledge, on the other hand, needs the key mechanisms of interaction and feedback for effective sharing and use. The paper presents a model validated during a case study conducted at one of the world’s leading software organisations. The model addresses the need to make both tacit and explicit knowledge available and accessible for effective decision-making and sustainable development, and improved environmental impact. It makes use of the mechanisms of interaction and feedback to facilitate the flow and availability of tacit knowledge within organisational practices and routines. The paper establishes that knowledge flows between functional areas and supports tasks and activities of an organisation’s development effort. The findings have longer-term implications regarding organisations’ ability to manage context, provide feedback and facilitate interaction, and therefore build upon their existing knowledge resources to improve decision-making and sustainability.

Suggested Citation

  • Birinder Singh Sandhawalia & Darren Dalcher, 2015. "Dynamic Knowledge Support Model for Decision-Making and Sustainable Growth: An Empirical Study," Group Decision and Negotiation, Springer, vol. 24(5), pages 803-823, September.
    • Handle: RePEc:spr:grdene:v:24:y:2015:i:5:d:10.1007_s10726-014-9413-7
    DOI: 10.1007/s10726-014-9413-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-014-9413-7
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10726-014-9413-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Victoria L. Mitchell & Robert W. Zmud, 1999. "The Effects of Coupling IT and Work Process Strategies in Redesign Projects," Organization Science, INFORMS, vol. 10(4), pages 424-438, August.
    2. Christian Terwiesch & Christoph H. Loch, 1999. "Measuring the Effectiveness of Overlapping Development Activities," Management Science, INFORMS, vol. 45(4), pages 455-465, April.
    3. Van de Ven, Andrew R., 1986. "Central Problems in the Management of Innovation," Agricultural Research Policy Seminar 139708, University of Minnesota Extension.
    4. Andrew H. Van de Ven, 1986. "Central Problems in the Management of Innovation," Management Science, INFORMS, vol. 32(5), pages 590-607, May.
    5. Mark Nissen & Magdi Kamel & Kishore Sengupta, 2000. "Integrated Analysis and Design of Knowledge Systems and Processes," Information Resources Management Journal (IRMJ), IGI Global, vol. 13(1), pages 24-43, January.
    6. Wouter De Ridder & John Turnpenny & Måns Nilsson & Anneke Von Raggamby, 2007. "A Framework For Tool Selection And Use In Integrated Assessment For Sustainable Development," Journal of Environmental Assessment Policy and Management (JEAPM), World Scientific Publishing Co. Pte. Ltd., vol. 9(04), pages 423-441.
    7. Ann Majchrzak & Lynne P. Cooper & Olivia E. Neece, 2004. "Knowledge Reuse for Innovation," Management Science, INFORMS, vol. 50(2), pages 174-188, February.
    8. Gruenfeld, Deborah H & Mannix, Elizabeth A. & Williams, Katherine Y. & Neale, Margaret A., 1996. "Group Composition and Decision Making: How Member Familiarity and Information Distribution Affect Process and Performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 67(1), pages 1-15, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Tahrir Jaber & Elin M. Oftedal, 2020. "Legitimacy for Sustainability: A Case of A Strategy Change for An Oil and Gas Company," Sustainability, MDPI, vol. 12(2), pages 1-19, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Francesco Aiello & Lidia Mannarino & Valeria Pupo, 2024. "Family firm heterogeneity and patenting. Revising the role of size and age," Small Business Economics, Springer, vol. 63(1), pages 105-133, June.
    2. Rosenbusch, Nina & Brinckmann, Jan & Bausch, Andreas, 2011. "Is innovation always beneficial? A meta-analysis of the relationship between innovation and performance in SMEs," Journal of Business Venturing, Elsevier, vol. 26(4), pages 441-457, July.
    3. Laura B. Cardinal & Scott F. Turner & Michael J. Fern & Richard M. Burton, 2011. "Organizing for Product Development Across Technological Environments: Performance Trade-offs and Priorities," Organization Science, INFORMS, vol. 22(4), pages 1000-1025, August.
    4. Liu, Zhiqiang & Yan, Miao & Fan, Youqing & Chen, Liling, 2021. "Ascribed or achieved? The role of birth order on innovative behaviour in the workplace," Journal of Business Research, Elsevier, vol. 134(C), pages 480-492.
    5. Cécile Fonrouge & Cécile Ayerbe, 2005. "Les transitions entre innovations : études de cas et proposition d'une grille d'interprétation," Post-Print halshs-00696111, HAL.
    6. Jean-Philippe Denis & Frank Tannery, 2002. "L'architecture des systèmes de contrôle de la stratégie dans les groupes," Revue Finance Contrôle Stratégie, revues.org, vol. 5(3), pages 69-114, September.
    7. Anil K. Gupta & Paul E. Tesluk & M. Susan Taylor, 2007. "Innovation At and Across Multiple Levels of Analysis," Organization Science, INFORMS, vol. 18(6), pages 885-897, December.
    8. Brigitte Charles-Pauvers & Nathalie Schieb-Bienfait & Caroline Urbain, 2004. "La compétence du créateur d’entreprise innovante : quelles interrogations?," Post-Print hal-01416605, HAL.
    9. Simona Alfiero & Laura Broccardo & Massimo Cane & Alfredo Esposito, 2018. "High Performance Through Innovation Process Management in SMEs. Evidence from the Italian wine sector," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2018(3), pages 87-110.
    10. Yoshida, Masayuki & James, Jeffrey D. & Cronin, J. Joseph, 2013. "Sport event innovativeness: Conceptualization, measurement, and its impact on consumer behavior," Sport Management Review, Elsevier, vol. 16(1), pages 68-84.
    11. Cécile Ayerbe & Cécile Fonrouge, 2005. "Les transitions entre innovations:études de cas et proposition d’une grille d’interprétation," Revue Finance Contrôle Stratégie, revues.org, vol. 8(2), pages 39-64, June.
    12. Tanja Lepistö & Tiina Mäkitalo-Keinonen & Tiina Valjakka, 0. "Opportunity recognition in a hub-governed network – insights from garage services," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-24.
    13. Sylvain Lenfle, 2004. "Innovation in services : the contribution of design theory," Post-Print hal-00263365, HAL.
    14. Panourgias, Nikiforos S. & Nandhakumar, Joe & Scarbrough, Harry, 2014. "Entanglements of creative agency and digital technology: A sociomaterial study of computer game development," Technological Forecasting and Social Change, Elsevier, vol. 83(C), pages 111-126.
    15. Christel Lane & Daniela Lup, 2015. "Cooking under Fire: Managing Multilevel Tensions between Creativity and Innovation in Haute Cuisine," Industry and Innovation, Taylor & Francis Journals, vol. 22(8), pages 654-676, November.
    16. Prasanta Kumar Dey & Chrisovalantis Malesios & Debashree De & Soumyadeb Chowdhury & Fouad Ben Abdelaziz, 2019. "Could lean practices and process innovation enhance supply chain sustainability of small and medium‐sized enterprises?," Business Strategy and the Environment, Wiley Blackwell, vol. 28(4), pages 582-598, May.
    17. Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
    18. Ma Asunción Esteso-Blasco & María Gil-Marqués & Juan Sapena, 2021. "Leadership in Economy of Communion Companies. Contribution to the Common Good through Innovation," Humanistic Management Journal, Springer, vol. 6(1), pages 77-101, April.
    19. Kelley, Donna J. & Peters, Lois & O'Connor, Gina Colarelli, 2009. "Intra-organizational networking for innovation-based corporate entrepreneurship," Journal of Business Venturing, Elsevier, vol. 24(3), pages 221-235, May.
    20. Céline Bérard & Christelle Bruyere & Séverine Saleilles, 2015. "Sustainability-driven and high-growth SMEs: A paradox approach [Las PYME de sostenibilidad impulsada y el alto crecimiento: Un enfoque por las paradojas]," Post-Print halshs-01354704, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:24:y:2015:i:5:d:10.1007_s10726-014-9413-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.