IDEAS home Printed from https://ideas.repec.org/a/spr/eurasi/v14y2024i3d10.1007_s40821-024-00268-5.html
   My bibliography  Save this article

Drivers of firms’ digital activities in response to the Covid-19 pandemic

Author

Listed:
  • Chiara Franco

    (University of Pisa)

  • Filomena Pietrovito

    (University of Molise)

Abstract

The aim of the paper is to analyse the main internal drivers of the increase and adoption of online activities carried out by firms in reaction to the Covid-19 pandemic. While the impact of Covid-19 pandemic on several measures of firm-level performance has been debated in many papers, not enough effort has been devoted to investigating its digitalization impact, especially with respect to the drivers of firms operating in transition countries. To this end, we explore a very detailed firm-level dataset, drawn from the World Bank Enterprise Survey (WBES) combined with the Covid-19-ES Follow-up Survey, for 22 Eastern European and Central-Eastern Asian countries. Our findings reveal that (i) higher online activity is associated with higher digital and technological endowment of the firm and (ii) this relationship is shaped by external factors, such as country-level digital infrastructure.

Suggested Citation

  • Chiara Franco & Filomena Pietrovito, 2024. "Drivers of firms’ digital activities in response to the Covid-19 pandemic," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 14(3), pages 695-726, September.
  • Handle: RePEc:spr:eurasi:v:14:y:2024:i:3:d:10.1007_s40821-024-00268-5
    DOI: 10.1007/s40821-024-00268-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s40821-024-00268-5
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s40821-024-00268-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Xavier Cirera & Marcio Cruz & Elwyn Davies & Arti Grover & Leonardo Iacovone & Jose Ernesto Lopez Cordova & Denis Medvedev & Franklin Okechukwu Maduko & Gaurav Nayyar & Santiago Reyes Ortega & Jesica , 2021. "Policies to Support Businesses through the COVID-19 Shock: A Firm Level Perspective [Economic Uncertainty before and during the COVID-19 Pandemic]," The World Bank Research Observer, World Bank, vol. 36(1), pages 41-66.
    2. Takeda, Asami & Truong, Hoa T. & Sonobe, Tetsushi, 2022. "The impacts of the COVID-19 pandemic on micro, small, and medium enterprises in Asia and their digitalization responses," Journal of Asian Economics, Elsevier, vol. 82(C).
    3. Reuschl, Andreas J. & Deist, Maximilian K. & Maalaoui, Adnane, 2022. "Digital transformation during a pandemic: Stretching the organizational elasticity," Journal of Business Research, Elsevier, vol. 144(C), pages 1320-1332.
    4. Armey, Laura E. & Hosman, Laura, 2016. "The centrality of electricity to ICT use in low-income countries," Telecommunications Policy, Elsevier, vol. 40(7), pages 617-627.
    5. Copestake, Alexander & Estefania-Flores, Julia & Furceri, Davide, 2024. "Digitalization and resilience," Research Policy, Elsevier, vol. 53(3).
    6. Kohtamäki, Marko & Parida, Vinit & Patel, Pankaj C. & Gebauer, Heiko, 2020. "The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
    7. Dachs, Bernhard & Kinkel, Steffen & Jäger, Angela, 2019. "Bringing it all back home? Backshoring of manufacturing activities and the adoption of Industry 4.0 technologies," Journal of World Business, Elsevier, vol. 54(6), pages 1-1.
    8. Gilbert Cette & Sandra Nevoux & Loriane Py, 2022. "The impact of ICTs and digitalization on productivity and labor share: evidence from French firms," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 31(8), pages 669-692, November.
    9. Dingel, Jonathan I. & Neiman, Brent, 2020. "How many jobs can be done at home?," Journal of Public Economics, Elsevier, vol. 189(C).
    10. Gupta, Prashant & Seetharaman, A. & Raj, John Rudolph, 2013. "The usage and adoption of cloud computing by small and medium businesses," International Journal of Information Management, Elsevier, vol. 33(5), pages 861-874.
    11. Verhoef, Peter C. & Broekhuizen, Thijs & Bart, Yakov & Bhattacharya, Abhi & Qi Dong, John & Fabian, Nicolai & Haenlein, Michael, 2021. "Digital transformation: A multidisciplinary reflection and research agenda," Journal of Business Research, Elsevier, vol. 122(C), pages 889-901.
    12. Myovella, Godwin & Karacuka, Mehmet & Haucap, Justus, 2020. "Digitalization and economic growth: A comparative analysis of Sub-Saharan Africa and OECD economies," Telecommunications Policy, Elsevier, vol. 44(2).
    13. Jeffrey M Wooldridge, 2010. "Econometric Analysis of Cross Section and Panel Data," MIT Press Books, The MIT Press, edition 2, volume 1, number 0262232588, April.
    14. Daron Acemoglu & David Autor & David Dorn & Gordon H. Hanson & Brendan Price, 2014. "Return of the Solow Paradox? IT, Productivity, and Employment in US Manufacturing," American Economic Review, American Economic Association, vol. 104(5), pages 394-399, May.
    15. Liu, Yu & Wei, Siqi & Xu, Jian, 2021. "COVID-19 and Women-Led Businesses around the World," Finance Research Letters, Elsevier, vol. 43(C).
    16. Amankwah-Amoah, Joseph & Khan, Zaheer & Wood, Geoffrey & Knight, Gary, 2021. "COVID-19 and digitalization: The great acceleration," Journal of Business Research, Elsevier, vol. 136(C), pages 602-611.
    17. Vu, Khuong & Hanafizadeh, Payam & Bohlin, Erik, 2020. "ICT as a driver of economic growth: A survey of the literature and directions for future research," Telecommunications Policy, Elsevier, vol. 44(2).
    18. Trinugroho, Irwan & Pamungkas, Putra & Wiwoho, Jamal & Damayanti, Sylviana Maya & Pramono, Teddie, 2022. "Adoption of digital technologies for micro and small business in Indonesia," Finance Research Letters, Elsevier, vol. 45(C).
    19. Alex Coad & Sofia Amaral-Garcia & Peter Bauer & Clemens Domnick & Peter Harasztosi & Rozália Pál & Mercedes Teruel, 2023. "Investment expectations by vulnerable European firms in times of COVID," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 13(1), pages 193-220, March.
    20. Bang Nam Jeon & Kyeong Seok Han & Myung Jin Lee, 2006. "Determining factors for the adoption of e-business: the case of SMEs in Korea," Applied Economics, Taylor & Francis Journals, vol. 38(16), pages 1905-1916.
    21. Frank Crowley & Philip McCann, 2018. "Firm innovation and productivity in Europe: evidence from innovation-driven and transition-driven economies," Applied Economics, Taylor & Francis Journals, vol. 50(11), pages 1203-1221, March.
    22. Dai, Ruochen & Feng, Hao & Hu, Junpeng & Jin, Quan & Li, Huiwen & Wang, Ranran & Wang, Ruixin & Xu, Lihe & Zhang, Xiaobo, 2021. "The impact of COVID-19 on small and medium-sized enterprises (SMEs): Evidence from two-wave phone surveys in China," China Economic Review, Elsevier, vol. 67(C).
    23. Jin, Xin & Zhang, Min & Sun, Guanghua & Cui, Lixin, 2022. "The impact of COVID-19 on firm innovation: Evidence from Chinese listed companies," Finance Research Letters, Elsevier, vol. 45(C).
    24. Fagerberg, Jan & Srholec, Martin, 2008. "National innovation systems, capabilities and economic development," Research Policy, Elsevier, vol. 37(9), pages 1417-1435, October.
    25. Vu, Khuong M., 2011. "ICT as a source of economic growth in the information age: Empirical evidence from the 1996-2005 period," Telecommunications Policy, Elsevier, vol. 35(4), pages 357-372, May.
    26. Mansour Naser Alraja & Faris Alshubiri & Basel M. Khashab & Mahmood Shah, 2023. "The financial access, ICT trade balance and dark and bright sides of digitalization nexus in OECD countries," Eurasian Economic Review, Springer;Eurasia Business and Economics Society, vol. 13(2), pages 177-209, June.
    27. Bart Kamp & Juan José Gibaja, 2021. "Adoption of digital technologies and backshoring decisions: is there a link?," Operations Management Research, Springer, vol. 14(3), pages 380-402, December.
    28. Martínez-Caro, Eva & Cegarra-Navarro, Juan Gabriel & Alfonso-Ruiz, Francisco Javier, 2020. "Digital technologies and firm performance: The role of digital organisational culture," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    29. Geginat, Carolin & Ramalho, Rita, 2018. "Electricity connections and firm performance in 183 countries," Energy Economics, Elsevier, vol. 76(C), pages 344-366.
    30. Rodríguez, Alicia & Hernández, Virginia & Nieto, María Jesús, 2022. "International and domestic external knowledge in the innovation performance of firms from transition economies: The role of institutions," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    31. Rita Rahayu & John Day, 2017. "E-commerce adoption by SMEs in developing countries: evidence from Indonesia," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 7(1), pages 25-41, April.
    32. Janzen, Benedikt & Radulescu, Doina, 2022. "Effects of COVID-19 related government response stringency and support policies: Evidence from European firms," Economic Analysis and Policy, Elsevier, vol. 76(C), pages 129-145.
    33. Paweł Marszałek & Milena Ratajczak-Mrozek, 2022. "Introduction: Digitalization as a Driver of the Contemporary Economy," Springer Books, in: Milena Ratajczak-Mrozek & Paweł Marszałek (ed.), Digitalization and Firm Performance, chapter 0, pages 1-15, Springer.
    34. Erik Brynjolfsson & Lorin M. Hitt, 2003. "Computing Productivity: Firm-Level Evidence," The Review of Economics and Statistics, MIT Press, vol. 85(4), pages 793-808, November.
    35. Ardito, Lorenzo & Raby, Simon & Albino, Vito & Bertoldi, Bernardo, 2021. "The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance," Journal of Business Research, Elsevier, vol. 123(C), pages 44-56.
    36. Xiao, Zumian & Gao, Juanhe & Wang, Zongshu & Yin, Zhichao & Xiang, Lijin, 2022. "Power shortage and firm productivity: Evidence from the World Bank Enterprise Survey," Energy, Elsevier, vol. 247(C).
    37. Balsmeier, Benjamin & Woerter, Martin, 2019. "Is this time different? How digitalization influences job creation and destruction," Research Policy, Elsevier, vol. 48(8), pages 1-1.
    38. Capello, Roberta & Lenzi, Camilla & Perucca, Giovanni, 2022. "The modern Solow paradox. In search for explanations," Structural Change and Economic Dynamics, Elsevier, vol. 63(C), pages 166-180.
    39. Krammer, Sorin M.S., 2009. "Drivers of national innovation in transition: Evidence from a panel of Eastern European countries," Research Policy, Elsevier, vol. 38(5), pages 845-860, June.
    40. Nambisan, Satish & Wright, Mike & Feldman, Maryann, 2019. "The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes," Research Policy, Elsevier, vol. 48(8), pages 1-1.
    41. Hu, Shiwei & Zhang, Yuyao, 2021. "COVID-19 pandemic and firm performance: Cross-country evidence," International Review of Economics & Finance, Elsevier, vol. 74(C), pages 365-372.
    42. Robert Fairlie & Frank M. Fossen, 2022. "The early impacts of the COVID-19 pandemic on business sales," Small Business Economics, Springer, vol. 58(4), pages 1853-1864, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Franco, Chiara & Pietrovito, Filomena, 2024. "Drivers of firms' digital activities in response to the Covid-19 pandemic," Economics & Statistics Discussion Papers esdp24096, University of Molise, Department of Economics.
    2. Changling Sun & Ziang Lin & Marek Vochozka & Zuzana Vincúrová, 2022. "Digital transformation and corporate cash holdings in China’s A-share listed companies," Oeconomia Copernicana, Institute of Economic Research, vol. 13(4), pages 1081-1116, December.
    3. Guo, Bin & Zhang, Jiale & Tan, Ziyan, 2024. "Firm digitalization as strategic response: An integrated model based on the awareness-motivation-capability (AMC) framework," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
    4. Bhandari, Krishna Raj & Zámborský, Peter & Ranta, Mikko & Salo, Jari, 2023. "Digitalization, internationalization, and firm performance: A resource-orchestration perspective on new OLI advantages," International Business Review, Elsevier, vol. 32(4).
    5. Peiyan Zhou & Shuya Zhou & Ming Zhang & Shujuan Miao, 2022. "Executive Overconfidence, Digital Transformation and Environmental Innovation: The Role of Moderated Mediator," IJERPH, MDPI, vol. 19(10), pages 1-28, May.
    6. Abdulqadir, Idris A. & Asongu, Simplice A., 2022. "The asymmetric effect of internet access on economic growth in sub-Saharan Africa," Economic Analysis and Policy, Elsevier, vol. 73(C), pages 44-61.
    7. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
    8. Ajoy Ketan Sarangi & Rudra Prakash Pradhan, 2020. "ICT infrastructure and economic growth: a critical assessment and some policy implications," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 47(4), pages 363-383, December.
    9. Fasano, Francesco & Javier Sánchez-Vidal, F. & La Rocca, Maurizio, 2022. "The role of government policies for Italian firms during the COVID-19 crisis," Finance Research Letters, Elsevier, vol. 50(C).
    10. Maha Shehadeh & Ahmad Almohtaseb & Jehad Aldehayyat & Ibrahim A. Abu-AlSondos, 2023. "Digital Transformation and Competitive Advantage in the Service Sector: A Moderated-Mediation Model," Sustainability, MDPI, vol. 15(3), pages 1-21, January.
    11. Ahmad, Ahmad Hassan & Green, Christopher J. & Jiang, Fei & Murinde, Victor, 2023. "Mobile money, ICT, financial inclusion and growth: How different is Africa?," Economic Modelling, Elsevier, vol. 121(C).
    12. Yoshino, Naoyuki & Siregar, Tifani Husna & Agarwal, Deepanshu & Seetha Ram, KE & Azhgaliyeva, Dina, 2022. "An Empirical Evidence and Proposal on the Spillover Effects of Information and Communication Technology Infrastructure in India," ADBI Working Papers 1330, Asian Development Bank Institute.
    13. Dahl, Andrew J. & Peltier, James W. & Swan, Eric L., 2023. "Anticipatory value-in-use in early-stage digital health service transformations: How consumers assess value propositions before and after abrupt, exogenous shocks," Journal of Business Research, Elsevier, vol. 163(C).
    14. Yu, Honglan & Fletcher, Margaret & Buck, Trevor, 2022. "Managing digital transformation during re-internationalization: Trajectories and implications for performance," Journal of International Management, Elsevier, vol. 28(4).
    15. Silvia Muzi & Filip Jolevski & Kohei Ueda & Domenico Viganola, 2023. "Productivity and firm exit during the COVID-19 crisis: cross-country evidence," Small Business Economics, Springer, vol. 60(4), pages 1719-1760, April.
    16. Li, Lixu & Ye, Fei & Zhan, Yuanzhu & Kumar, Ajay & Schiavone, Francesco & Li, Yina, 2022. "Unraveling the performance puzzle of digitalization: Evidence from manufacturing firms," Journal of Business Research, Elsevier, vol. 149(C), pages 54-64.
    17. Wang, Jiancheng & Chen, Jialing & Li, Xiaoying & Li, Weiping, 2024. "Broadband acceleration and employment: Evidence from China," Technological Forecasting and Social Change, Elsevier, vol. 202(C).
    18. Ndubuisi, Gideon & Otioma, Chuks & Tetteh, Godsway Korku, 2021. "Digital infrastructure and employment in services: Evidence from Sub-Saharan African countries," Telecommunications Policy, Elsevier, vol. 45(8).
    19. Il Park, Byung & Xiao, Shufeng (Simon), 2021. "Doing good by combating bad in the digital world: Institutional pressures, anti-corruption practices, and competitive implications of MNE foreign subsidiaries," Journal of Business Research, Elsevier, vol. 137(C), pages 194-205.
    20. He, Kai & Bouncken, Ricarda B. & Kiani, Ataullah & Kraus, Sascha, 2024. "The role of strategic orientations for digital innovation: When entrepreneurship meets sustainability," Technological Forecasting and Social Change, Elsevier, vol. 205(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:eurasi:v:14:y:2024:i:3:d:10.1007_s40821-024-00268-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.