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Meta Modeling for Business Process Improvement

Author

Listed:
  • Florian Johannsen

    (University of Regensburg)

  • Hans-Georg Fill

    (University of Bamberg)

Abstract

Conducting business process improvement (BPI) initiatives is a topic of high priority for today’s companies. However, performing BPI projects has become challenging. This is due to rapidly changing customer requirements and an increase of inter-organizational business processes, which need to be considered from an end-to-end perspective. In addition, traditional BPI approaches are more and more perceived as overly complex and too resource-consuming in practice. Against this background, the paper proposes a BPI roadmap, which is an approach for systematically performing BPI projects and serves practitioners’ needs for manageable BPI methods. Based on this BPI roadmap, a domain-specific conceptual modeling method (DSMM) has been developed. The DSMM supports the efficient documentation and communication of the results that emerge during the application of the roadmap. Thus, conceptual modeling acts as a means for purposefully codifying the outcomes of a BPI project. Furthermore, a corresponding software prototype has been implemented using a meta modeling platform to assess the technical feasibility of the approach. Finally, the usability of the prototype has been empirically evaluated.

Suggested Citation

  • Florian Johannsen & Hans-Georg Fill, 2017. "Meta Modeling for Business Process Improvement," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 59(4), pages 251-275, August.
    • Handle: RePEc:spr:binfse:v:59:y:2017:i:4:d:10.1007_s12599-017-0477-1
    DOI: 10.1007/s12599-017-0477-1
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    References listed on IDEAS

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    Cited by:

    1. Georgi Dimov Kerpedzhiev & Ulrich Matthias König & Maximilian Röglinger & Michael Rosemann, 2021. "An Exploration into Future Business Process Management Capabilities in View of Digitalization," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(2), pages 83-96, April.
    2. L. Poplawski, 2020. "Development Planning versus Participation of Inhabitants in Management," European Research Studies Journal, European Research Studies Journal, vol. 0(1), pages 3-12.

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