IDEAS home Printed from https://ideas.repec.org/a/sgh/annals/i46y2017p161-172.html
   My bibliography  Save this article

Automatic Analysis of Unstructured Content as an Example of a Data Source for the Public Administration

Author

Listed:
  • Jacek MaÅ›lankowski

    (Uniwersytet Gdański)

Abstract

Organization management requires access to reliable and verified data, which allows developing a particular organizational unit by decidents. With information technology development, processing large datasets to acquire valuable information is more common. Such a data source can be social media or comments under news articles. The goal of this article is to present a case study of automatic content analysis to get a general opinion on the initiative taken by public administration units, especially self-government institutions. For this reason, a framework has been developed to allow analysing unstructured content, in which the most common form are comments. The analysis of the results taken from this system allows formulating several conclusions on Big Data tools usability as well as the reliability of the data acquired this way.

Suggested Citation

  • Jacek MaÅ›lankowski, 2017. "Automatic Analysis of Unstructured Content as an Example of a Data Source for the Public Administration," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 46, pages 161-172.
  • Handle: RePEc:sgh:annals:i:46:y:2017:p:161-172
    as

    Download full text from publisher

    File URL: http://rocznikikae.sgh.waw.pl/p/roczniki_kae_z46_12.pdf
    File Function: Full text
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Suzanne C. Makarem & Haeran Jae, 2016. "Consumer Boycott Behavior: An Exploratory Analysis of Twitter Feeds," Journal of Consumer Affairs, Wiley Blackwell, vol. 50(1), pages 193-223, March.
    2. Gianluca Marcato & Anupam Nanda, 2016. "Information Content and Forecasting Ability of Sentiment Indicators: Case of Real Estate Market," Journal of Real Estate Research, American Real Estate Society, vol. 38(2), pages 165-204.
    3. Chintagunta Pradeep & Hanssens Dominique M. & Hauser John R., 2016. "Marketing and Data Science: Together the Future is Ours," NIM Marketing Intelligence Review, Sciendo, vol. 8(2), pages 18-23, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. repec:zna:indecs:v:15:y:2017:i:2:p:209-221 is not listed on IDEAS
    2. Francisco-José Cossío-Silva & María-Ángeles Revilla-Camacho & Beatriz Palacios-Florencio & Dolores Garzón Benítez, 2019. "How to face a political boycott: the relevance of entrepreneurs’ awareness," International Entrepreneurship and Management Journal, Springer, vol. 15(2), pages 321-339, June.
    3. Dustin Smith & Eric Rhiney, 2020. "CSR commitments, perceptions of hypocrisy, and recovery," International Journal of Corporate Social Responsibility, Springer, vol. 5(1), pages 1-12, December.
    4. Noble, Stephanie M. & Mende, Martin & Grewal, Dhruv & Parasuraman, A., 2022. "The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution," Journal of Retailing, Elsevier, vol. 98(2), pages 199-208.
    5. Basse, Tobias & Desmyter, Steven & Saft, Danilo & Wegener, Christoph, 2023. "Leading indicators for the US housing market: New empirical evidence and thoughts about implications for risk managers and ESG investors," International Review of Financial Analysis, Elsevier, vol. 89(C).
    6. Eugene Song, 2020. "South Korean Consumers’ Attitudes toward Small Business Owners Participating in the 2019 Anti-Japan Boycott," Social Sciences, MDPI, vol. 9(5), pages 1-14, May.
    7. Tian Zeng & Anne‐Françoise Audrain‐Pontevia & Fabien Durif, 2021. "Does corporate social responsibility affect consumer boycotts? A cost–benefit approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(2), pages 796-807, March.
    8. Khalid Alharbi & Joon Kyoung Kim & Christopher Noland & Jackson Carter, 2022. "When Corporate Social Advocacy Meets Controversial Celebrity: The Role of Consumer–Brand Congruence and Consumer-Celebrity Congruence," Sustainability, MDPI, vol. 14(3), pages 1-19, February.
    9. Hamid Baghestani & Ajalavat Viriyavipart, 2019. "Do factors influencing consumer home-buying attitudes explain output growth?," Journal of Economic Studies, Emerald Group Publishing Limited, vol. 46(5), pages 1104-1115, August.
    10. Emrah Oney & Iman Aghaei, 2024. "Consumer complaint intentions: the impact of general and specific self-confidence," Journal of Marketing Analytics, Palgrave Macmillan, vol. 12(2), pages 390-410, June.
    11. Shi, Wei & Wei, Jingran, 2023. "In the crossfire: Multinational companies and consumer boycotts," China Economic Review, Elsevier, vol. 77(C).
    12. Chih-Chien Wang & Shu-Chen Chang & Pei-Ying Chen, 2021. "The Brand Sustainability Obstacle: Viewpoint Incompatibility and Consumer Boycott," Sustainability, MDPI, vol. 13(9), pages 1-23, May.
    13. Candi, Marina & Jae, Haeran & Makarem, Suzanne & Mohan, Mayoor, 2017. "Consumer responses to functional, aesthetic and symbolic product design in online reviews," Journal of Business Research, Elsevier, vol. 81(C), pages 31-39.
    14. Christopoulos, Andreas D. & Barratt, Joshua G. & Ilut, Daniel C., 2024. "Synthetic cap rate indices (1991-Covid era)," Global Finance Journal, Elsevier, vol. 60(C).
    15. Stefan Hoffmann & Michael S. W. Lee, 2016. "Consume Less and Be Happy? Consume Less to Be Happy! An Introduction to the Special Issue on Anti-Consumption and Consumer Well-Being," Journal of Consumer Affairs, Wiley Blackwell, vol. 50(1), pages 3-17, March.
    16. Thanh Hoai Nguyen & Hai Quynh Ngo & Pham Ngoc Nha Ngo & Gi-Du Kang, 2018. "Understanding the Motivations Influencing Ecological Boycott Participation: An Exploratory Study in Viet Nam," Sustainability, MDPI, vol. 10(12), pages 1-17, December.
    17. Enwei Zhu & Jing Wu & Hongyu Liu & Keyang Li, 2023. "A Sentiment Index of the Housing Market in China: Text Mining of Narratives on Social Media," The Journal of Real Estate Finance and Economics, Springer, vol. 66(1), pages 77-118, January.
    18. Sergiy Saydometov & Sanjiv Sabherwal & Ramya Rajajagadeesan Aroul, 2020. "Sentiment and its asymmetric effect on housing returns," Review of Financial Economics, John Wiley & Sons, vol. 38(4), pages 580-600, October.
    19. Gianluca Marcato & Anupam Nanda, 2022. "Asymmetric Patterns of Demand-Supply Mismatch in Real Estate," The Journal of Real Estate Finance and Economics, Springer, vol. 64(3), pages 440-472, April.
    20. Frömel, Pascal & Kolmeder, Severin & Wagner, Dominik, 2023. "Where prices are not lazy: Evidence from REITs and the financial sector," Finance Research Letters, Elsevier, vol. 53(C).
    21. Valor, Carmen & Antonetti, Paolo & Zasuwa, Grzegorz, 2022. "Corporate social irresponsibility and consumer punishment: A systematic review and research agenda," Journal of Business Research, Elsevier, vol. 144(C), pages 1218-1233.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sgh:annals:i:46:y:2017:p:161-172. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Michał Bernardelli (email available below). General contact details of provider: https://edirc.repec.org/data/sgwawpl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.