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Information: The Added Value to Energy Services

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  • Anna Pamuła

    (Uniwersytet Łódzki)

Abstract

The paper discusses the concept of added value to energy services. Due to the changes on the energy market, electric power companies must change their business models, shift towards a client-centric and data driven approach. Beside some background information considering added value to energy services, the paper presents a comparison of the research concerning young energy customers’ attitude towards energy information based on the surveys conducted in 2013 and 2016.

Suggested Citation

  • Anna Pamuła, 2017. "Information: The Added Value to Energy Services," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 45, pages 93-106.
    • Handle: RePEc:sgh:annals:i:45:y:2017:p:93-106
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    References listed on IDEAS

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    1. Sánchez-Fernández, Raquel & Iniesta-Bonillo, M. à ngeles, 2009. "Efficiency and quality as economic dimensions of perceived value: Conceptualization, measurement, and effect on satisfaction," Journal of Retailing and Consumer Services, Elsevier, vol. 16(6), pages 425-433.
    2. Yang, Kiseol & Jolly, Laura D., 2009. "The effects of consumer perceived value and subjective norm on mobile data service adoption between American and Korean consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 16(6), pages 502-508.
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