IDEAS home Printed from https://ideas.repec.org/a/sae/prodev/v15y2015i3p221-239.html
   My bibliography  Save this article

Improving the credibility and effectiveness of non-governmental organizations

Author

Listed:
  • Francis Amagoh

    (Department of Public Administration, KIMEP University, Almaty)

Abstract

As a part of the third-sector, non-governmental organizations (NGOs) are faced with issues of trust and accountability. Questions are increasingly being raised about how to make NGOs more accountable for the funds they receive and how to enhance their effectiveness and performance. This article examines the issues of trust and credibility of NGOs. The article identifies a number of factors that would help improve NGOs’ credibility, effectiveness and performance. Implications for third-sector organizations are discussed.

Suggested Citation

  • Francis Amagoh, 2015. "Improving the credibility and effectiveness of non-governmental organizations," Progress in Development Studies, , vol. 15(3), pages 221-239, July.
    • Handle: RePEc:sae:prodev:v:15:y:2015:i:3:p:221-239
    DOI: 10.1177/1464993415578979
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/1464993415578979
    Download Restriction: no
    File URL: https://libkey.io/10.1177/1464993415578979?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Jan Jonker & André Nijhof, 2006. "Looking Through the Eyes of Others: assessing mutual expectations and experiences in order to shape dialogue and collaboration between business and NGOs with respect to CSR," Corporate Governance: An International Review, Wiley Blackwell, vol. 14(5), pages 456-466, September.
    2. Pfeiffer, J. & Johnson, W. & Fort, M. & Shakow, A. & Hagopian, A. & Gloyd, S. & Gimbel-Sherr, K., 2008. "Strengthening health systems in poor countries: A code of conduct for nongovernmental organizations," American Journal of Public Health, American Public Health Association, vol. 98(12), pages 2134-2140.
    3. Mitlin, Diana & Hickey, Sam & Bebbington, Anthony, 2007. "Reclaiming Development? NGOs and the Challenge of Alternatives," World Development, Elsevier, vol. 35(10), pages 1699-1720, October.
    4. Baxter, Jane & Chua, Wai Fong, 2003. "Alternative management accounting research--whence and whither," Accounting, Organizations and Society, Elsevier, vol. 28(2-3), pages 97-126.
    5. María-de-los-Ángeles Gil-Estallo & Fernando Giner-de-la-Fuente & Carles Gríful-Miquela, 2006. "The Strategic Social Map of a Nongovernmental Organization," International Advances in Economic Research, Springer;International Atlantic Economic Society, vol. 12(1), pages 105-114, February.
    6. Korten, David C., 1987. "Third generation NGO strategies: A key to people-centered development," World Development, Elsevier, vol. 15(1, Supple), pages 145-159.
    7. Nicolas Dahan & Jonathan P. Doh & Jennifer Oetzel & Michael Yaziji, 2010. "Corporate-NGO Collaboration: Co-creating New Business Models for Developing Markets," Post-Print hal-00565517, HAL.
    8. Richard Greatbanks & Graham Elkin & Graham Manville, 2010. "The use and efficacy of anecdotal performance reporting in the third sector," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 59(6), pages 571-585, July.
    9. Rob Gray & Jan Bebbington & David Collison, 2006. "NGOs, civil society and accountability: making the people accountable to capital," Accounting, Auditing & Accountability Journal, Emerald Group Publishing, vol. 19(3), pages 319-348, April.
    10. Evans, Peter, 1996. "Introduction: Development strategies across the public-private divide," World Development, Elsevier, vol. 24(6), pages 1-1, June.
    11. Carlos Pestana Barros & Francisco Nunes, 2007. "Governance and CEO pay and performance in non‐profit organizations," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 34(11), pages 811-827, October.
    12. Jain, Pankaj S., 1996. "Managing credit for the rural poor: Lessons from the Grameen Bank," World Development, Elsevier, vol. 24(1), pages 79-89, January.
    13. Atack, Iain, 1999. "Four Criteria of Development NGO Legitimacy," World Development, Elsevier, vol. 27(5), pages 855-864, May.
    14. Frank J. Conaty, 2012. "Performance management challenges in hybrid NPO/public sector settings: an Irish case," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 61(3), pages 290-309, March.
    15. Murray Weidenbaum, 2009. "Who will Guard the Guardians? The Social Responsibility of NGOs," Journal of Business Ethics, Springer, vol. 87(1), pages 147-155, April.
    16. Mokbul Morshed Ahmad, 2006. "The 'partnership' between international NGOs (non-governmental organisations) and local NGOs in Bangladesh," Journal of International Development, John Wiley & Sons, Ltd., vol. 18(5), pages 629-638.
    17. Brendan O'Dwyer & Jeffrey Unerman, 2007. "From functional to social accountability," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 20(3), pages 446-471, June.
    18. Mohammad Mohabbat Khan, 2003. "Accountability of NGOs in Bangladesh A critical overview," Public Management Review, Taylor & Francis Journals, vol. 5(2), pages 267-278, June.
    19. Adil Najam, 1996. "NGO Accountability: A Conceptual Framework," Development Policy Review, Overseas Development Institute, vol. 14(4), pages 339-354, December.
    20. Ernest L. Okorley & Edmund E. Nkrumah, 2012. "Organisational factors influencing sustainability of local non‐governmental organisations," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 39(5), pages 330-341, April.
    21. Stefan Schaltegger & Marcus Wagner, 2006. "Integrative management of sustainability performance, measurement and reporting," International Journal of Accounting, Auditing and Performance Evaluation, Inderscience Enterprises Ltd, vol. 3(1), pages 1-19.
    22. S. Akbar Zaidi, 1999. "NGO failure and the need to bring back the state," Journal of International Development, John Wiley & Sons, Ltd., vol. 11(2), pages 259-271.
    23. Bebbington, Anthony, 1996. "Organizations and intensifications: Campesino federations, rural livelihoods and agricultural technology in the Andes and Amazonia," World Development, Elsevier, vol. 24(7), pages 1161-1177, July.
    24. Alan F. Fowler, 1998. "Authentic NGDO Partnerships in the New Policy Agenda for International Aid: Dead End or Light Ahead?," Development and Change, International Institute of Social Studies, vol. 29(1), pages 137-159, January.
    25. James Andreoni & A. Abigail Payne, 2003. "Do Government Grants to Private Charities Crowd Out Giving or Fund-raising?," American Economic Review, American Economic Association, vol. 93(3), pages 792-812, June.
    26. Britta Sadoun, 2006. "Donor Policies and the Financial Autonomy of Development NGOs," Development, Palgrave Macmillan;Society for International Deveopment, vol. 49(2), pages 45-51, June.
    27. Tendler, Judith & Amorim, Monica Alves, 1996. "Small firms and their helpers: Lessons on demand," World Development, Elsevier, vol. 24(3), pages 407-426, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Edwards, Michael, 1999. "NGO Performance - What Breeds Success? New Evidence from South Asia," World Development, Elsevier, vol. 27(2), pages 361-374, February.
    2. Ahmed, Zahir Uddin & Hopper, Trevor & Wickramasinghe, Danture, 2023. "From Minnow to Mighty: A hegemonic analysis of social accountability in BRAC - the world’s largest development NGO," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 92(C).
    3. Dorothea Baur & Hans Schmitz, 2012. "Corporations and NGOs: When Accountability Leads to Co-optation," Journal of Business Ethics, Springer, vol. 106(1), pages 9-21, March.
    4. O'Dwyer, Brendan & Unerman, Jeffrey, 2008. "The paradox of greater NGO accountability: A case study of Amnesty Ireland," Accounting, Organizations and Society, Elsevier, vol. 33(7-8), pages 801-824.
    5. Yasmin, Sofia & Ghafran, Chaudhry & Haslam, Jim, 2021. "Centre-staging beneficiaries in charity accountability: Insights from an Islamic post-secular perspective," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 75(C).
    6. Mihaela Păceşilă & Sofia Elena Colesca, 2020. "Insights on Social Responsibility of NGOS," Systemic Practice and Action Research, Springer, vol. 33(3), pages 311-339, June.
    7. Silvestre, Bruno S., 2015. "Sustainable supply chain management in emerging economies: Environmental turbulence, institutional voids and sustainability trajectories," International Journal of Production Economics, Elsevier, vol. 167(C), pages 156-169.
    8. Chaudhry Ghafran & Sofia Yasmin, 2020. "Ethical Governance: Insight from the Islamic Perspective and an Empirical Enquiry," Journal of Business Ethics, Springer, vol. 167(3), pages 513-533, December.
    9. Giacomo Manetti & Simone Toccafondi, 2013. "Il coinvolgimento degli stakeholder nella governance e nel reporting delle fondazioni bancarie," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2013(3), pages 51-76.
    10. Beck, Erin, 2016. "Repopulating Development: An Agent-Based Approach to Studying Development Interventions," World Development, Elsevier, vol. 80(C), pages 19-32.
    11. Banks, Nicola & Hulme, David & Edwards, Michael, 2015. "NGOs, States, and Donors Revisited: Still Too Close for Comfort?," World Development, Elsevier, vol. 66(C), pages 707-718.
    12. Lorne Cummings & Maria Dyball & Jessica (Jin Hua) Chen, 2010. "Voluntary Disclosures as a Mechanism for Defining Entity Status in Australian Not-for-Profit Organisations," Australian Accounting Review, CPA Australia, vol. 20(2), pages 154-164, June.
    13. Miguel Rivera-Santos & Carlos Rufín, 2010. "Odd Couples: Understanding the Governance of Firm–NGO Alliances," Journal of Business Ethics, Springer, vol. 94(1), pages 55-70, July.
    14. Gani ALDASHEV & Cecilia NAVARRA, 2018. "Development Ngos: Basic Facts," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 89(1), pages 125-155, March.
    15. Lore Wellens & Marc Jegers, 2017. "Beneficiaries’ participation in development organizations through local partners: A case study in Southern Africa," Development Policy Review, Overseas Development Institute, vol. 35, pages 196-213, October.
    16. Schlegelmilch, Bodo B. & Simbrunner, Philipp, 2019. "Moral licensing and moral cleansing applied to company-NGO collaborations in an online context," Journal of Business Research, Elsevier, vol. 95(C), pages 544-552.
    17. Sara Kinsbergen & Dirk-Jan Koch & Christine Plaisier & Lau Schulpen, 2022. "Long-Lasting, But Not Transformative. An Ex-post Sustainability Study of Development Interventions of Private Development Initiatives," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 34(1), pages 51-76, February.
    18. Taylor, Dennis & Tharapos, Meredith & Sidaway, Shannon, 2014. "Downward accountability for a natural disaster recovery effort: Evidence and issues from Australia's Black Saturday," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 25(7), pages 633-651.
    19. repec:bla:annpce:v:89:y:2018:i:1:p:125-155 is not listed on IDEAS
    20. Hopper, Trevor & Lassou, Philippe & Soobaroyen, Teerooven, 2017. "Globalisation, accounting and developing countries," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 43(C), pages 125-148.
    21. Musinguzi, Peter & Bosselmann, Aske Skovmand & Pouliot, Mariève, 2018. "Livelihoods-conservation initiatives: Evidence of socio-economic impacts from organic honey production in Mwingi, Eastern Kenya," Forest Policy and Economics, Elsevier, vol. 97(C), pages 132-145.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:prodev:v:15:y:2015:i:3:p:221-239. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.