Determinants of Customer Switching towards Mobile Number Portability
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Abstract
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DOI: 10.1177/0971890714558708
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References listed on IDEAS
- Kim, Hee-Su & Yoon, Choong-Han, 0. "Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market," Telecommunications Policy, Elsevier, vol. 28(9-10), pages 751-765, October.
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- Vishal Shukla & Sanjeev Prashar & Bhartrihari Pandiya, 2022. "Is price a significant predictor of the churn behavior during the global pandemic? A predictive modeling on the telecom industry," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 21(4), pages 470-483, August.
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Keywords
Mobile number portability; mobile telecommunication companies; switching; customer churn;All these keywords.
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