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Product Quality Improvement through Employee Participation: The Effects of Unionization and Joint Union-Management Administration

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  • William N. Cooke

Abstract

This study investigates the effectiveness of employee participation in achieving product quality improvement in union versus nonunion settings and in programs unilaterally administered by management versus programs with joint union-management administration. An analysis of data from two surveys of manufacturing firm managers suggests that among unionized firms, those with jointly administered programs achieved significantly greater improvements in product quality than did those with more traditional, adversarial collective bargaining relationships (that is, with no participation programs), but those with programs administered solely by management fared no better than those with no programs. The gains associated with jointly administered programs in unionized firms were at least equal to the gains associated with participation programs in nonunion firms.

Suggested Citation

  • William N. Cooke, 1992. "Product Quality Improvement through Employee Participation: The Effects of Unionization and Joint Union-Management Administration," ILR Review, Cornell University, ILR School, vol. 46(1), pages 119-134, October.
  • Handle: RePEc:sae:ilrrev:v:46:y:1992:i:1:p:119-134
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    Cited by:

    1. Amanda Pyman & Peter Holland & Julian Teicher & Brian K. Cooper, 2010. "Industrial Relations Climate, Employee Voice and Managerial Attitudes to Unions: An Australian Study," British Journal of Industrial Relations, London School of Economics, vol. 48(2), pages 460-480, June.
    2. repec:eee:labchp:v:3:y:1999:i:pc:p:3029-3084 is not listed on IDEAS
    3. John T. Addison, 2005. "The Determinants Of Firm Performance: Unions, Works Councils, And Employee Involvement/High‐Performance Work Practices," Scottish Journal of Political Economy, Scottish Economic Society, vol. 52(3), pages 406-450, July.
    4. Stephen Deery, 1995. "The Demise of the Trade Union as a Representative Body?," British Journal of Industrial Relations, London School of Economics, vol. 33(4), pages 537-543, December.
    5. David G. Meyer & William N. Cooke, 1993. "US Labour Relations in Transition: Emerging Strategies and Company Performance," British Journal of Industrial Relations, London School of Economics, vol. 31(4), pages 531-552, December.
    6. Alex Bryson & John Forth & Patrice Laroche, 2009. "Unions and Workplace Performance in Britain and France," CEP Discussion Papers dp0920, Centre for Economic Performance, LSE.
    7. Sue Fernie & David Metcalf, 1995. "Participation, Contingent Pay, Representation and Workplace Performance: Evidence from Great Britain," British Journal of Industrial Relations, London School of Economics, vol. 33(3), pages 379-415, September.
    8. Jeffrey Pfeffer, 2007. "Human Resources from an Organizational Behavior Perspective: Some Paradoxes Explained," Journal of Economic Perspectives, American Economic Association, vol. 21(4), pages 115-134, Fall.

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