Strategies Australian Hospitals Utilize to Incorporate Patient Feedback in the Delivery and Measurement of Person-Centered Care: A Scoping Review
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DOI: 10.1177/10547738211033098
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References listed on IDEAS
- Sheard, Laura & Marsh, Claire & O'Hara, Jane & Armitage, Gerry & Wright, John & Lawton, Rebecca, 2017. "The Patient Feedback Response Framework – Understanding why UK hospital staff find it difficult to make improvements based on patient feedback: A qualitative study," Social Science & Medicine, Elsevier, vol. 178(C), pages 19-27.
- Faraz Ahmed & Jenni Burt & Martin Roland, 2014. "Measuring Patient Experience: Concepts and Methods," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 7(3), pages 235-241, September.
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Keywords
feedback; person-centered care; patient-centered care; Australia; hospital;All these keywords.
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