IDEAS home Printed from https://ideas.repec.org/a/rom/mancon/v17y2023i1p15-27.html
   My bibliography  Save this article

Digitalization Opportunities From The Perspective Of The Public Sector Organizations: A Systematic Literature Review

Author

Listed:
  • Cezar Petre SIMION
  • Stefan Catalin POPA

Abstract

The main aim of the paper was to reveal the main opportunities that the environment offers to the digitalization of public organizations, based on the systematic review of the specialized literature published in the Web of Science databases. From a methodological point of view, the research was carried out according to the PRISMA 2020 flow chart for the systematic reviews. In the initial phase, 347 articles/studies published in Web of Science on the topic of digitalization in public institutions were identified from which 43 articles/studies were excluded because they were not relevant for the purpose of the study. The systematic review of the literature that there is a significant amplification of concerns for the digitalization of public organizations, a fact demonstrated by the upward trend of publications and citations in the field, especially in recent years. The most important opportunities from the perspective of the digitalization of public institutions are economic (economic development and economic growth; Reducing administrative burden and designing a user-oriented approach; the delivery of appropriate services by the public sector and the restructuring of public institutions) and technological (big data, cloud storage, artificial intelligence, robots, chatbots, drones, virtual platforms and others).

Suggested Citation

  • Cezar Petre SIMION & Stefan Catalin POPA, 2023. "Digitalization Opportunities From The Perspective Of The Public Sector Organizations: A Systematic Literature Review," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 17(1), pages 15-27, November.
    • Handle: RePEc:rom:mancon:v:17:y:2023:i:1:p:15-27
    DOI: 10.24818/IMC/2023/01.02
    as

    Download full text from publisher

    File URL: https://conference.management.ase.ro/archives/2023/pdf_IMC2023/S1/1_2.pdf
    Download Restriction: no
    File URL: https://libkey.io/10.24818/IMC/2023/01.02?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rom:mancon:v:17:y:2023:i:1:p:15-27. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ciocoiu Nadia Carmen (email available below). General contact details of provider: https://edirc.repec.org/data/mnasero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.