IDEAS home Printed from https://ideas.repec.org/a/prg/jnleam/v2010y2010i3id110.html
   My bibliography  Save this article

dle managers attitudes on business performance generated through Enterprise Resource Planning (ERP)

Author

Listed:
  • A. Chamaru De Alwis
  • D.M.R. Dissanayake

Abstract

This study discuss about middle management attitudes towards ERP contribution to the performance of the organization. Researchers selected four companies which use ERP systems in Colombo, and two executives from each department such as Finance, Marketing, Production, Inventory and HR of each company were interviewed with structured questionnaire and altogether 40 respondents were considered for the study. The findings of the study revealed that there is a relationship between ERP features and its impact on business performance. However the relation was identified as positive weak. In other words selected companies ERP systems have been influenced to the performances of their business to small degree. When ERP is newly implemented to a company a lot of employees are not happy with the change because of they had a fear for change, new learning and system advancement. It was further revealed that current ERP system to another company specially due to not achieving what they expected.

Suggested Citation

  • A. Chamaru De Alwis & D.M.R. Dissanayake, 2010. "dle managers attitudes on business performance generated through Enterprise Resource Planning (ERP)," Ekonomika a Management, Prague University of Economics and Business, vol. 2010(3).
    • Handle: RePEc:prg:jnleam:v:2010:y:2010:i:3:id:110
    as

    Download full text from publisher

    File URL: http://www.vse.cz/eam/download.php?jnl=eam&pdf=110.pdf
    Download Restriction: free of charge
    File URL: http://www.vse.cz/eam/110
    Download Restriction: free of charge
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Al-Mashari, Majed & Al-Mudimigh, Abdullah & Zairi, Mohamed, 2003. "Enterprise resource planning: A taxonomy of critical factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 352-364, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Abdesamad Zouine & Pierre Fenies, 2014. "The Critical Success Factors Of The ERP System Project: A Meta-Analysis Methodology," Post-Print hal-01419785, HAL.
    2. Aloini, Davide & Dulmin, Riccardo & Mininno, Valeria, 2012. "Modelling and assessing ERP project risks: A Petri Net approach," European Journal of Operational Research, Elsevier, vol. 220(2), pages 484-495.
    3. Hasan AL JAFA, 2020. "A Case Study For The Crm Software Selection Process In A Transportation Company Using An Integrated Ahp And Qfd Approach," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 24, pages 337-351, December.
    4. Patalas-Maliszewska Justyna, 2012. "Assessing the Impact of Erp Implementation in the small Enterprises," Foundations of Management, Sciendo, vol. 4(2), pages 51-62, December.
    5. Rezvani, Azadeh & Dong, Linying & Khosravi, Pouria, 2017. "Promoting the continuing usage of strategic information systems: The role of supervisory leadership in the successful implementation of enterprise systems," International Journal of Information Management, Elsevier, vol. 37(5), pages 417-430.
    6. Piotr Soja, 2016. "Reexamining Critical Success Factors for Enterprise System Adoption in Transition Economies: Learning from Polish Adopters," Information Technology for Development, Taylor & Francis Journals, vol. 22(2), pages 279-305, April.
    7. Møller, Charles & Kræmmergaard, Pernille & Rikhardsson, Pall, 2006. "The Emergence of Enterprise Systems Management - A Challenge to the IS Curriculum," Informatics Research Group Working Papers I-2005-03, University of Aarhus, Aarhus School of Business, Department of Business Studies.
    8. Malgorzata Plaza, 2008. "Team performance and information system implementation," Information Systems Frontiers, Springer, vol. 10(3), pages 347-359, July.
    9. Chen, Liang-Tu, 2014. "Optimal dynamic policies for integrated production and marketing planning in business-to-business marketplaces," International Journal of Production Economics, Elsevier, vol. 153(C), pages 46-53.
    10. Nicholas Berente & Kalle Lyytinen & Youngjin Yoo & John Leslie King, 2016. "Routines as Shock Absorbers During Organizational Transformation: Integration, Control, and NASA’s Enterprise Information System," Organization Science, INFORMS, vol. 27(3), pages 551-572, June.
    11. Hüseyin Taştan & Feride Gönel, 2020. "ICT labor, software usage, and productivity: firm-level evidence from Turkey," Journal of Productivity Analysis, Springer, vol. 53(2), pages 265-285, April.
    12. Chien, Shih-Wen & Hu, Changya & Reimers, Kai & Lin, Jeun-Sheng, 2007. "The influence of centrifugal and centripetal forces on ERP project success in small and medium-sized enterprises in China and Taiwan," International Journal of Production Economics, Elsevier, vol. 107(2), pages 380-396, June.
    13. Pierluigi Zerbino & Davide Aloini & Riccardo Dulmin & Valeria Mininno, 2021. "Why enterprise resource planning initiatives do succeed in the long run: A case-based causal network," PLOS ONE, Public Library of Science, vol. 16(12), pages 1-25, December.
    14. Santosh B. Rane & Yahya A. M. Narvel, 2021. "Leveraging the industry 4.0 technologies for improving agility of project procurement management processes," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(6), pages 1146-1172, December.
    15. Li, Ling & Markowski, Carol & Xu, Li & Markowski, Edward, 2008. "TQM--A predecessor of ERP implementation," International Journal of Production Economics, Elsevier, vol. 115(2), pages 569-580, October.
    16. Alin Marius Andrieș & Iulia Ungureanu, 2022. "ERP and Performance of Companies in Romania," JRFM, MDPI, vol. 15(10), pages 1-12, September.
    17. Yeh, Chung-Hsing & Xu, Yan, 2013. "Managing critical success strategies for an enterprise resource planning project," European Journal of Operational Research, Elsevier, vol. 230(3), pages 604-614.
    18. Hajj Wissam EL & serhan Ali, 2019. "Study on the Factors that Determine the Success of ERP Implementation," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 13(1), pages 298-312, May.
    19. Nancy `Mogikoyo Marika & Kate Litondo & Muranga Njihia, 2018. "Extended Enterprise Resource Planning Systems (EERP) and Supply Chain Integration: A Literature Review," Noble International Journal of Social Sciences Research, Noble Academic Publsiher, vol. 3(4), pages 21-27, April.
    20. Plaza, Malgorzata, 2016. "Balancing the costs of human resources on an ERP project," Omega, Elsevier, vol. 59(PB), pages 171-183.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:prg:jnleam:v:2010:y:2010:i:3:id:110. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Stanislav Vojir (email available below). General contact details of provider: https://edirc.repec.org/data/uevsecz.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.