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Stressors faced by healthcare professionals and coping strategies during the early stage of the COVID-19 pandemic in Germany

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  • Marie Ottilie Frenkel
  • Katja Mareike Pollak
  • Oliver Schilling
  • Laura Voigt
  • Benedikt Fritzsching
  • Cornelia Wrzus
  • Sebastian Egger-Lampl
  • Uta Merle
  • Markus Alexander Weigand
  • Stefan Mohr

Abstract

Background: The COVID-19 pandemic has exerted great pressure on national health systems, which have aimed to ensure comprehensive healthcare at all times. Healthcare professionals working with COVID-19 patients are on the frontline and thereby confronted with enormous demands. Although early reports exist on the psychological impact of the pandemic on frontline medical staff working in Asia, little is known about its impact on healthcare professionals in other countries and across various work sectors. The present cross-sectional, online survey sought to investigate common work stressors among healthcare professionals, their psychological stress as well as coping resources during the pandemic. Methods: A sample of 575 healthcare professionals (57% male) in three different sectors (hospital, prehospital emergency care, and outpatient service) reported their experiences concerning work and private stressors, psychological stress, and coping strategies between April 17, 2020 and June 5, 2020. To capture pandemic-specific answers, most of the items were adapted or newly developed. Exploratory factor analyses (EFA) were conducted to detect underlying latent factors relating to COVID-specific work stressors. In a next step, the effects of these latent stressors across various work sectors on psychological stress (perceived stress, fatigue, and mood) were examined by means of structural equation models (SEM). To add lived experience to the findings, responses to open-ended questions about healthcare professionals’ stressors, effective crisis measures and prevention, and individual coping strategies were coded inductively, and emergent themes were identified. Results: The EFA revealed that the examined work stressors can be grouped into four latent factors: “fear of transmission”, “interference of workload with private life”, “uncertainty/lack of knowledge”, and “concerns about the team”. The SEM results showed that “interference of workload with private life” represented the pivotal predictor of psychological stress. “Concerns about the team” had stress-reducing effects. The latent stressors had an equal effect on psychological stress across work sectors. On average, psychological stress levels were moderate, yet differed significantly between sectors (all p

Suggested Citation

  • Marie Ottilie Frenkel & Katja Mareike Pollak & Oliver Schilling & Laura Voigt & Benedikt Fritzsching & Cornelia Wrzus & Sebastian Egger-Lampl & Uta Merle & Markus Alexander Weigand & Stefan Mohr, 2022. "Stressors faced by healthcare professionals and coping strategies during the early stage of the COVID-19 pandemic in Germany," PLOS ONE, Public Library of Science, vol. 17(1), pages 1-25, January.
    • Handle: RePEc:plo:pone00:0261502
    DOI: 10.1371/journal.pone.0261502
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    References listed on IDEAS

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    1. Wright-Reid, Alison, 2018. "Managing stress in a crisis," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 11(3), pages 267-278, March.
    2. Frenkel, Marie Ottilie & Giessing, Laura & Egger-Lampl, Sebastian & Hutter, Vana & Oudejans, Raoul R.D. & Kleygrewe, Lisanne & Jaspaert, Emma & Plessner, Henning, 2021. "The impact of the COVID-19 pandemic on European police officers: Stress, demands, and coping resources," Journal of Criminal Justice, Elsevier, vol. 72(C).
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