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Visible and invisible factors affecting the job satisfaction of agency home caregivers in the UK

Author

Listed:
  • Andrew Lan

    (Krirk University)

  • Xu Liu

    (Southern University of Science and Technology)

  • Xiantong Zhao

    (Southwest University)

  • Zhen Liang

    (Shenzhen People’s Hospital
    Guangdong Provincial Clinical Research Center for Geriatrics
    Shenzhen Clinical Research Center for Geriatrics)

Abstract

This qualitative study investigates the factors that affect the job satisfaction of home caregivers. It draws upon a thematic analysis of data from in-depth interviews with home caregivers in the UK and finds that both visible and invisible factors have an effect. Overall factors pertaining to the way the caregiving agencies are run and behave have a significant influence on caregivers’ job satisfaction. Identifying these factors will assist both policymakers and professional care agencies to be aware of the needs of caregivers in practice. These experiences can be used as references to handle the challenges of an ageing society in other countries with similar care industry characteristics.

Suggested Citation

  • Andrew Lan & Xu Liu & Xiantong Zhao & Zhen Liang, 2024. "Visible and invisible factors affecting the job satisfaction of agency home caregivers in the UK," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
    • Handle: RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03262-4
    DOI: 10.1057/s41599-024-03262-4
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    References listed on IDEAS

    as
    1. Xu Liu & David Burnett, 2022. "Insider-outsider: Methodological reflections on collaborative intercultural research," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-8, December.
    2. Reagan A. Baughman & Kristin E. Smith, 2012. "Labor Mobility Of The Direct Care Workforce: Implications For The Provision Of Long‐Term Care," Health Economics, John Wiley & Sons, Ltd., vol. 21(12), pages 1402-1415, December.
    3. Riitta Suhonen & Andreas Charalambous & Minna Stolt & Jouko Katajisto & Markku Puro, 2013. "Caregivers’ work satisfaction and individualised care in care settings for older people," Journal of Clinical Nursing, John Wiley & Sons, vol. 22(3-4), pages 479-490, February.
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