IDEAS home Printed from https://ideas.repec.org/a/pal/palcom/v11y2024i1d10.1057_s41599-023-02464-6.html
   My bibliography  Save this article

Navigating the perils of artificial intelligence: a focused review on ChatGPT and responsible research and innovation

Author

Listed:
  • Athanasios Polyportis

    (TU Delft)

  • Nikolaos Pahos

    (TU Delft)

Abstract

While the rise of artificial intelligence (AI) tools holds promise for delivering benefits, it is important to acknowledge the associated risks of their deployment. In this article, we conduct a focused literature review to address two central research inquiries concerning ChatGPT and similar AI tools. Firstly, we examine the potential pitfalls linked with the development and implementation of ChatGPT across the individual, organizational, and societal levels. Secondly, we explore the role of a multi-stakeholder responsible research and innovation framework in guiding chatbots’ sustainable development and utilization. Drawing inspiration from responsible research and innovation and stakeholder theory principles, we underscore the necessity of comprehensive ethical guidelines to navigate the design, inception, and utilization of emerging AI innovations. The findings of the focused review shed light on the potential perils of ChatGPT implementation across various societal levels, including issues such as devaluation of relationships, unemployment, privacy concerns, bias, misinformation, and digital inequities. Furthermore, the proposed multi-stakeholder Responsible Research and Innovation framework can empower AI stakeholders to proactively anticipate and deliberate upon AI’s ethical, social, and environmental implications, thus substantially contributing to the pursuit of responsible AI implementation.

Suggested Citation

  • Athanasios Polyportis & Nikolaos Pahos, 2024. "Navigating the perils of artificial intelligence: a focused review on ChatGPT and responsible research and innovation," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
    • Handle: RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-023-02464-6
    DOI: 10.1057/s41599-023-02464-6
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/s41599-023-02464-6
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/s41599-023-02464-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Dwivedi, Yogesh K. & Hughes, Laurie & Ismagilova, Elvira & Aarts, Gert & Coombs, Crispin & Crick, Tom & Duan, Yanqing & Dwivedi, Rohita & Edwards, John & Eirug, Aled & Galanos, Vassilis & Ilavarasan, , 2021. "Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy," International Journal of Information Management, Elsevier, vol. 57(C).
    2. Sayed Fayaz Ahmad & Heesup Han & Muhammad Mansoor Alam & Mohd. Khairul Rehmat & Muhammad Irshad & Marcelo Arraño-Muñoz & Antonio Ariza-Montes, 2023. "Correction: Impact of artificial intelligence on human loss in decision making, laziness and safety in education," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-1, December.
    3. Chris Stokel-Walker, 2023. "ChatGPT listed as author on research papers: many scientists disapprove," Nature, Nature, vol. 613(7945), pages 620-621, January.
    4. Ibo Van de Poel & Lotte Asveld & Steven Flipse & Pim Klaassen & Victor Scholten & Emad Yaghmaei, 2017. "Company Strategies for Responsible Research and Innovation (RRI): A Conceptual Model," Sustainability, MDPI, vol. 9(11), pages 1-18, November.
    5. STAHL, Bernd Carsten, 2022. "Responsible innovation ecosystems: Ethical implications of the application of the ecosystem concept to artificial intelligence," International Journal of Information Management, Elsevier, vol. 62(C).
    6. Timothy J. Bartik, 1991. "Who Benefits from State and Local Economic Development Policies?," Books from Upjohn Press, W.E. Upjohn Institute for Employment Research, number wbsle.
    7. Zhisheng Chen, 2023. "Ethics and discrimination in artificial intelligence-enabled recruitment practices," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
    8. Sayed Fayaz Ahmad & Heesup Han & Muhammad Mansoor Alam & Mohd. Khairul Rehmat & Muhammad Irshad & Marcelo Arraño-Muñoz & Antonio Ariza-Montes, 2023. "Impact of artificial intelligence on human loss in decision making, laziness and safety in education," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-14, December.
    9. Jörg Garrel & Jana Mayer, 2023. "Artificial Intelligence in studies—use of ChatGPT and AI-based tools among students in Germany," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-9, December.
    10. David Rozado, 2023. "The Political Biases of ChatGPT," Social Sciences, MDPI, vol. 12(3), pages 1-8, March.
    11. Bozeman, Barry & Rimes, Heather & Youtie, Jan, 2015. "The evolving state-of-the-art in technology transfer research: Revisiting the contingent effectiveness model," Research Policy, Elsevier, vol. 44(1), pages 34-49.
    12. Owen, Richard & Pansera, Mario & Macnaghten, Phil & Randles, Sally, 2021. "Organisational institutionalisation of responsible innovation," Research Policy, Elsevier, vol. 50(1).
    13. Tan Yigitcanlar, 2021. "Greening the Artificial Intelligence for a Sustainable Planet: An Editorial Commentary," Sustainability, MDPI, vol. 13(24), pages 1-9, December.
    14. Kaplan, Andreas & Haenlein, Michael, 2020. "Rulers of the world, unite! The challenges and opportunities of artificial intelligence," Business Horizons, Elsevier, vol. 63(1), pages 37-50.
    15. Baba, Yasunori & Walsh, John P., 2010. "Embeddedness, social epistemology and breakthrough innovation: The case of the development of statins," Research Policy, Elsevier, vol. 39(4), pages 511-522, May.
    16. Carl Gahnberg, 2021. "What rules? Framing the governance of artificial agency [The wrong kind of AI? Artificial intelligence and the future of labour demand]," Policy and Society, Darryl S. Jarvis and M. Ramesh, vol. 40(2), pages 194-210.
    17. Xueming Luo & Siliang Tong & Zheng Fang & Zhe Qu, 2019. "Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases," Marketing Science, INFORMS, vol. 38(6), pages 937-947, November.
    18. Agata Gurzawska & Markus Mäkinen & Philip Brey, 2017. "Implementation of Responsible Research and Innovation (RRI) Practices in Industry: Providing the Right Incentives," Sustainability, MDPI, vol. 9(10), pages 1-26, September.
    19. Tomas Hauer, 2022. "Importance and limitations of AI ethics in contemporary society," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-8, December.
    20. Samuele Lo Piano, 2020. "Ethical principles in machine learning and artificial intelligence: cases from the field and possible ways forward," Palgrave Communications, Palgrave Macmillan, vol. 7(1), pages 1-7, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zbigniew Matyjas & Edyta Matyjas-Zgondek, 2024. "The Impact of External Factors on Technological Advancement: The Case of Nanosilver," European Research Studies Journal, European Research Studies Journal, vol. 0(Special A), pages 347-356.
    2. Yujie Sun & Dongfang Sheng & Zihan Zhou & Yifei Wu, 2024. "AI hallucination: towards a comprehensive classification of distorted information in artificial intelligence-generated content," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-14, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Byung-Jik Kim & Julak Lee, 2024. "The mental health implications of artificial intelligence adoption: the crucial role of self-efficacy," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.
    2. Oier Imaz & Andoni Eizagirre, 2020. "Responsible Innovation for Sustainable Development Goals in Business: An Agenda for Cooperative Firms," Sustainability, MDPI, vol. 12(17), pages 1-20, August.
    3. Kamoonpuri, Sana Zehra & Sengar, Anita, 2023. "Hi, May AI help you? An analysis of the barriers impeding the implementation and use of artificial intelligence-enabled virtual assistants in retail," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    4. Amit Kumar Kushwaha & Ruchika Pharswan & Prashant Kumar & Arpan Kumar Kar, 2023. "How Do Users Feel When They Use Artificial Intelligence for Decision Making? A Framework for Assessing Users’ Perception," Information Systems Frontiers, Springer, vol. 25(3), pages 1241-1260, June.
    5. Andreea Simona Saseanu & Rodica-Manuela Gogonea & Simona Ioana Ghita, 2024. "The Social Impact of Using Artificial Intelligence in Education," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(65), pages 1-89, February.
    6. Nygren, Thomas & Spearing, Emily & Fay, Nicolas & Vega, Davide & Hardwick, Isabella I. & Roozenbeek, Jon & Ecker, Ullrich K. H., 2025. "The Seven Roles of Artificial Intelligence: Potential and Pitfalls in Combating Misinformation," OSF Preprints j4gtv_v1, Center for Open Science.
    7. Petr Hájek & Jan Stejskal, 2018. "R&D Cooperation and Knowledge Spillover Effects for Sustainable Business Innovation in the Chemical Industry," Sustainability, MDPI, vol. 10(4), pages 1-20, April.
    8. Norazlinda Hj Mohammad & Norena Abd Karim Zamri & Mastura Roni & Siti Nur Izyandiyana Ab Hadi & Siti Fairuz Nurr Sadikan & Sulaiman Mahzan, 2025. "Navigating AI Ethics in Malaysian Universities: Addressing Privacy, Integrity, and Bias," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 2451-2465, January.
    9. André Martinuzzi & Vincent Blok & Alexander Brem & Bernd Stahl & Norma Schönherr, 2018. "Responsible Research and Innovation in Industry—Challenges, Insights and Perspectives," Sustainability, MDPI, vol. 10(3), pages 1-9, March.
    10. Ramona Simut & Ciprian Simut & Daniel Badulescu & Alina Badulescu, 2024. "Artificial Intelligence and the Modelling of Teachers’ Competencies," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(65), pages 181-181, February.
    11. Hoffmann, Stefan & Lasarov, Wassili & Dwivedi, Yogesh K., 2024. "AI-empowered scale development: Testing the potential of ChatGPT," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
    12. Adamczyk, Willian Boschetti & Monasterio, Leonardo & Fochezatto, Adelar, 2021. "Automation in the future of public sector employment: the case of Brazilian Federal Government," Technology in Society, Elsevier, vol. 67(C).
    13. Kuhlmann, Stefan & Stegmaier, Peter & Konrad, Kornelia, 2019. "The tentative governance of emerging science and technology—A conceptual introduction," Research Policy, Elsevier, vol. 48(5), pages 1091-1097.
    14. Akter, Shahriar & Dwivedi, Yogesh K. & Sajib, Shahriar & Biswas, Kumar & Bandara, Ruwan J. & Michael, Katina, 2022. "Algorithmic bias in machine learning-based marketing models," Journal of Business Research, Elsevier, vol. 144(C), pages 201-216.
    15. Luca Tricarico & Andrea Galimberti & Ausilia Campanaro & Chiara Magoni & Massimo Labra, 2020. "Experimenting with RRI tools to Drive Sustainable Agri-Food Research: The SASS Case Study from Sub-Saharan Africa," Sustainability, MDPI, vol. 12(3), pages 1-19, January.
    16. Hui Hu & Yuqi Zhu & Chien-Chiang Lee & Alastair M. Morrison, 2023. "The effects of foreign product demand-labor transfer nexus on human capital investment in China," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
    17. Loureiro, Paulo Maia & Conceição, Cristina Palma, 2019. "Emerging patterns in the academic literature on responsible research and innovation," Technology in Society, Elsevier, vol. 58(C).
    18. Beniamino Callegari & Olga Mikhailova, 2021. "RRI and Corporate Stakeholder Engagement: The Aquadvantage Salmon Case," Sustainability, MDPI, vol. 13(4), pages 1-18, February.
    19. Mohammad I. Merhi, 2023. "An Assessment of the Barriers Impacting Responsible Artificial Intelligence," Information Systems Frontiers, Springer, vol. 25(3), pages 1147-1160, June.
    20. Erik Hermann, 2022. "Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective," Journal of Business Ethics, Springer, vol. 179(1), pages 43-61, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-023-02464-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: https://www.nature.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.