IDEAS home Printed from https://ideas.repec.org/a/pal/jorsoc/v60y2009i11d10.1057_jors.2008.182.html
   My bibliography  Save this article

Does knowledge management matter? Assessing the performance of electricity distribution districts based on slacks-based data envelopment analysis

Author

Listed:
  • L-C Chen

    (National Defense University)

  • W-M Lu

    (National Defense University)

  • C Yang

    (National Chiao Tung University)

Abstract

This study uses slacks-based data envelopment analysis (DEA) to examine the performance of electricity distribution districts (EDDs) in Taiwan in 2004. It also explores the relationship between a knowledge management system (KMS) and variations in the efficiency of EDDs in the Taiwan Power Company from 2000 to 2004. The findings show that the EDDs performed well in terms of managerial efficiency in 2004, and 75% of the districts exhibited an increasing performance variation when using cross-period analysis for that period. We show that there is a positive relationship between a KMS and variations in organizational efficiency. In addition, we present a decision-making matrix and conceptual map to help EDD managers improve their managerial efficiency and skills. This study contributes to the field of knowledge management research by applying the DEA model to link the performance between KMS and an organization. Several significant findings emerge from the study.

Suggested Citation

  • L-C Chen & W-M Lu & C Yang, 2009. "Does knowledge management matter? Assessing the performance of electricity distribution districts based on slacks-based data envelopment analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(11), pages 1583-1593, November.
  • Handle: RePEc:pal:jorsoc:v:60:y:2009:i:11:d:10.1057_jors.2008.182
    DOI: 10.1057/jors.2008.182
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/jors.2008.182
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1057/jors.2008.182?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
    2. Athanassopoulos, Antreas D. & Lambroukos, Nikos & Seiford, Lawrence, 1999. "Data envelopment scenario analysis for setting targets to electricity generating plants," European Journal of Operational Research, Elsevier, vol. 115(3), pages 413-428, June.
    3. Mukherjee, Kankana & Ray, Subhash C. & Miller, Stephen M., 2001. "Productivity growth in large US commercial banks: The initial post-deregulation experience," Journal of Banking & Finance, Elsevier, vol. 25(5), pages 913-939, May.
    4. Sueyoshi, Toshiyuki, 1999. "Tariff structure of Japanese electric power companies: An empirical analysis using DEA," European Journal of Operational Research, Elsevier, vol. 118(2), pages 350-374, October.
    5. W. Cooper & Shanling Li & L. Seiford & Kaoru Tone & R. Thrall & J. Zhu, 2001. "Sensitivity and Stability Analysis in DEA: Some Recent Developments," Journal of Productivity Analysis, Springer, vol. 15(3), pages 217-246, May.
    6. Fuller, Wayne A. & Battese, George E., 1974. "Estimation of linear models with crossed-error structure," Journal of Econometrics, Elsevier, vol. 2(1), pages 67-78, May.
    7. Roger Carrington & Nara Puthucheary & Deirdre Rose & Suthathip Yaisawarng, 1997. "Performance Measurement in Government Service Provision: The Case of Police Services in New South Wales," Journal of Productivity Analysis, Springer, vol. 8(4), pages 415-430, November.
    8. Balaji S. Chakravarthy, 1986. "Measuring strategic performance," Strategic Management Journal, Wiley Blackwell, vol. 7(5), pages 437-458, September.
    9. Barrett, Michael & Cappleman, Sam & Shoib, Gamila & Walsham, Geoff, 2004. "Learning in Knowledge Communities:: Managing Technology and Context," European Management Journal, Elsevier, vol. 22(1), pages 1-11, February.
    10. Robert Russell, R., 1985. "Measures of technical efficiency," Journal of Economic Theory, Elsevier, vol. 35(1), pages 109-126, February.
    11. Tone, Kaoru, 2002. "A slacks-based measure of super-efficiency in data envelopment analysis," European Journal of Operational Research, Elsevier, vol. 143(1), pages 32-41, November.
    12. Russell, R. Robert, 1985. "On the Axiomatic Approach to the Measurement of Technical Efficiency," Working Papers 85-33, C.V. Starr Center for Applied Economics, New York University.
    13. Aida, Kazuo & Cooper, William W. & Pastor, Jésus T. & Sueyoshi, Toshiyuki, 1998. "Evaluating Water Supply Services in Japan with RAM: a Range-adjusted Measure of Inefficiency," Omega, Elsevier, vol. 26(2), pages 207-232, April.
    14. Tone, Kaoru, 2001. "A slacks-based measure of efficiency in data envelopment analysis," European Journal of Operational Research, Elsevier, vol. 130(3), pages 498-509, May.
    15. Sun, Shinn, 2002. "Measuring the relative efficiency of police precincts using data envelopment analysis," Socio-Economic Planning Sciences, Elsevier, vol. 36(1), pages 51-71, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Clement Tengey & Nnamdi Ikechi Nwulu & Omoseni Adepoju & Omowunmi Mary Longe, 2022. "Analysis of the Productivity Dynamics of Electricity Distribution Regions in Ghana," Energies, MDPI, vol. 15(24), pages 1-10, December.
    2. Peter Cappelli, 2010. "The Performance Effects of IT-Enabled Knowledge Management Practices," NBER Working Papers 16248, National Bureau of Economic Research, Inc.
    3. Bošković Aleksandra & Krstić Ana, 2020. "The Combined Use of Balanced Scorecard and Data Envelopment Analysis in the Banking Industry," Business Systems Research, Sciendo, vol. 11(1), pages 4-15, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lo, Shih-Fang & Lu, Wen-Min, 2009. "An integrated performance evaluation of financial holding companies in Taiwan," European Journal of Operational Research, Elsevier, vol. 198(1), pages 341-350, October.
    2. Mei-Huan Kuo & Chyan Yang, 2012. "Does intellectual capital matter? Assessing the profitability and marketability of IC design companies," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(6), pages 1865-1881, October.
    3. Mai, Nhat Chi, 2015. "Efficiency of the banking system in Vietnam under financial liberalization," OSF Preprints qsf6d, Center for Open Science.
    4. Juo, Jia-Ching & Fu, Tsu-Tan & Yu, Ming-Miin, 2012. "Non-oriented slack-based decompositions of profit change with an application to Taiwanese banking," Omega, Elsevier, vol. 40(5), pages 550-561.
    5. Wang, Wei-Kang & Lu, Wen-Min & Lin, Yi-Ling, 2012. "Does corporate governance play an important role in BHC performance? Evidence from the U.S," Economic Modelling, Elsevier, vol. 29(3), pages 751-760.
    6. Fatemeh Boloori & Rashed Khanjani-Shiraz & Hirofumi Fukuyama, 2021. "Relative partial efficiency: network and black box SBM DEA interpretations in multiplier form," Operational Research, Springer, vol. 21(4), pages 2689-2718, December.
    7. Wu, Tai-Hsi & Chen, Ming-Shiun & Yeh, Jin-Yii, 2010. "Measuring the performance of police forces in Taiwan using data envelopment analysis," Evaluation and Program Planning, Elsevier, vol. 33(3), pages 246-254, August.
    8. Wei-Kang Wang & Wen-Min Lu & Yu-Han Wang, 2013. "The relationship between bank performance and intellectual capital in East Asia," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(2), pages 1041-1062, February.
    9. He, Yan & Chiu, Yung-ho & Zhang, Bin, 2015. "The impact of corporate governance on state-owned and non-state-owned firms efficiency in China," The North American Journal of Economics and Finance, Elsevier, vol. 33(C), pages 252-277.
    10. Zhou, P. & Ang, B.W. & Poh, K.L., 2008. "A survey of data envelopment analysis in energy and environmental studies," European Journal of Operational Research, Elsevier, vol. 189(1), pages 1-18, August.
    11. Gerami, Javad & Mozaffari, Mohammad Reza & Wanke, Peter F. & Correa, Henrique L., 2022. "Improving information reliability of non-radial value efficiency analysis: An additive slacks based measure approach," European Journal of Operational Research, Elsevier, vol. 298(3), pages 967-978.
    12. Xu Zhang & Huaping Sun & Taohong Wang, 2022. "Impact of Financial Inclusion on the Efficiency of Carbon Emissions: Evidence from 30 Provinces in China," Energies, MDPI, vol. 15(19), pages 1-15, October.
    13. M C A S Portela & E Thanassoulis, 2007. "Developing a decomposable measure of profit efficiency using DEA," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(4), pages 481-490, April.
    14. Sueyoshi, Toshiyuki & Sekitani, Kazuyuki, 2007. "Computational strategy for Russell measure in DEA: Second-order cone programming," European Journal of Operational Research, Elsevier, vol. 180(1), pages 459-471, July.
    15. David Ennen & Irem Batool, 2017. "Airport Efficiency in Pakistan - A Data Envelopment Analysis with Weight Restrictions," Working Papers 25, Institute of Transport Economics, University of Muenster.
    16. Meng, Fanyi & Su, Bin & Thomson, Elspeth & Zhou, Dequn & Zhou, P., 2016. "Measuring China’s regional energy and carbon emission efficiency with DEA models: A survey," Applied Energy, Elsevier, vol. 183(C), pages 1-21.
    17. Mojtaba Ghiyasi & Jens Leth Hougaard, 2014. "Ranking Production Units According to Marginal Efficiency Contribution," MSAP Working Paper Series 04_2014, University of Copenhagen, Department of Food and Resource Economics.
    18. Ennen, David & Batool, Irem, 2018. "Airport efficiency in Pakistan - A Data Envelopment Analysis with weight restrictions," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 205-212.
    19. Sueyoshi, Toshiyuki & Sekitani, Kazuyuki, 2009. "An occurrence of multiple projections in DEA-based measurement of technical efficiency: Theoretical comparison among DEA models from desirable properties," European Journal of Operational Research, Elsevier, vol. 196(2), pages 764-794, July.
    20. Mehdiloo, Mahmood & Podinovski, Victor V., 2021. "Strong, weak and Farrell efficient frontiers of technologies satisfying different production assumptions," European Journal of Operational Research, Elsevier, vol. 294(1), pages 295-311.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:jorsoc:v:60:y:2009:i:11:d:10.1057_jors.2008.182. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave-journals.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.