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Refining the conceptualization of Brand Authenticity

Author

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  • Mohammad Muzahid Akbar

    (University of Guelph)

  • Walter Wymer

    (University of Lethbridge)

Abstract

A theoretical understanding of Brand Authenticity (BA) could not reach its full potential because of a disjointed body of research that has produced a wide variety of conceptualizations, which this study seeks to address. In order to help scholars converge on a unified understanding of BA, we conducted a thorough literature review which identified forty purported dimensions of BA. Our critical analysis resulted in a two-dimensional (i.e., originality and genuineness) conceptualization of the construct. Brand authenticity is defined as the extent to which a brand is considered unique, legitimate, truthful to its claims, and lacking falsity. This study conceptualizes BA as a second-order reflective–formative construct. A new scale for BA was proposed and then tested on data collected about Goodwill using Mechanical Turk. SmartPLS (PLS-SEM) was used to analyze the data using the two-stage approach. This study found that BA formatively comprises two theorized dimensions, and the proposed BA scale is valid and reliable. The major contribution of this study will be in improving the conceptualization of BA by unifying the fragmented literature and also presenting a scale developed and tested for the further study of BA.

Suggested Citation

  • Mohammad Muzahid Akbar & Walter Wymer, 2017. "Refining the conceptualization of Brand Authenticity," Journal of Brand Management, Palgrave Macmillan, vol. 24(1), pages 14-32, January.
    • Handle: RePEc:pal:jobman:v:24:y:2017:i:1:d:10.1057_s41262-016-0023-3
    DOI: 10.1057/s41262-016-0023-3
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    References listed on IDEAS

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    Cited by:

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    2. Ali B. Mahmoud & Dieu Hack-Polay & Nicholas Grigoriou & Iris Mohr & Leonora Fuxman, 2021. "A generational investigation and sentiment and emotion analyses of female fashion brand users on Instagram in Sub-Saharan Africa," Journal of Brand Management, Palgrave Macmillan, vol. 28(5), pages 526-544, September.
    3. Sandra Horvat & Tanja Komarac & Durdana Ozretic Dosen, 2021. "Perceived Private Label Authenticity: A Two-Study Analysis," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 33(SI), pages 47-66.
    4. Brian ‘t Hart & Ian Phau, 2022. "Conceptualising attitudes towards brand genuinuity: scale development and validation," Journal of Brand Management, Palgrave Macmillan, vol. 29(4), pages 327-340, July.
    5. Zhang, Shu-Ning & Li, Yong-Quan & Liu, Chih-Hsing & Ruan, Wen-Qi, 2021. "A study on China's time-honored catering brands: Achieving new inheritance of traditional brands," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    6. Anne Rindell & Fernando Pinto Santos, 2021. "What makes a corporate heritage brand authentic for consumers? A semiotic approach," Journal of Brand Management, Palgrave Macmillan, vol. 28(5), pages 545-558, September.
    7. Cavdar Aksoy, Nilsah & Yazici, Nihal, 2023. "Does justice affect brand advocacy? Online brand advocacy behaviors as a response to hotel customers’ justice perceptions," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
    8. Vesna Babić-Hodović & Alisa Mujkić & Maja Arslanagić-Kalajdžić, 2023. "We need both brand love and emotional attachment: a serial mediation framework toward addictive buying and loyalty," Journal of Brand Management, Palgrave Macmillan, vol. 30(1), pages 9-33, January.
    9. Wen‐Cheng Lin & Tzu‐En Lu & Mu‐Yi Peng, 2021. "Service failure recovery on customer recovery satisfaction for airline industry: The moderator of brand authenticity and perceived authenticity," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 42(5), pages 1079-1088, July.
    10. Fabian Bartsch & Katharina Petra Zeugner-Roth & Constantine S. Katsikeas, 2022. "Consumer authenticity seeking: conceptualization, measurement, and contingent effects," Journal of the Academy of Marketing Science, Springer, vol. 50(2), pages 296-323, March.
    11. Shaun M. Powell, 2017. "Journal of Brand Management: year end review 2017," Journal of Brand Management, Palgrave Macmillan, vol. 24(6), pages 509-515, November.
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