IDEAS home Printed from https://ideas.repec.org/a/pal/crepre/v26y2023i3d10.1057_s41299-022-00150-y.html
   My bibliography  Save this article

Reputational Considerations in Firm Response to Social Issues

Author

Listed:
  • Aaron T. McDonald

    (California State University San Marcos)

  • Catalin Ratiu

    (California State University San Marcos)

  • Beverlee B. Anderson

    (California State University San Marcos)

Abstract

As firm stakeholders have become more engaged in social issues, they are developing expectations with regard to firm responses to these issues, beyond traditional Corporate Social Responsibility (CSR). This paper examines how firms’ CSR engagement with social issues has evolved from traditional philanthropy to more significant and active actions. As such, corporate social identity is introduced as a new construct that explains the relationship of social issue alignment with the firm’s broader mission. A model is presented that illustrates how a firm’s corporate social identity alignment with a social issue influences stakeholder interpretations of if, when, and how a firm responds to the social issue. The firm’s reputation, as determined by stakeholders, will be significantly influenced by stakeholder evaluation of the firm responses as they align with stakeholder response expectations.

Suggested Citation

  • Aaron T. McDonald & Catalin Ratiu & Beverlee B. Anderson, 2023. "Reputational Considerations in Firm Response to Social Issues," Corporate Reputation Review, Palgrave Macmillan, vol. 26(3), pages 192-202, August.
    • Handle: RePEc:pal:crepre:v:26:y:2023:i:3:d:10.1057_s41299-022-00150-y
    DOI: 10.1057/s41299-022-00150-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/s41299-022-00150-y
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1057/s41299-022-00150-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Ameeta Jain & Monica Keneley & Dianne Thomson, 2015. "Voluntary CSR disclosure works! Evidence from Asia-Pacific banks," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 11(1), pages 2-18, March.
    2. S. Prakash Sethi & Terrence F. Martell & Mert Demir, 2016. "Building Corporate Reputation Through Corporate Social Responsibility (CSR) Reports: The Case of Extractive Industries," Corporate Reputation Review, Palgrave Macmillan, vol. 19(3), pages 219-243, October.
    3. Moingeon , Bertrand & Bayle-Cordier , Julie, 2014. "Projecting Different Identities: A Longitudinal Study of the 'Whipsaw' Effects of Changing Leadership Discourse About the Triple Bottom Line," HEC Research Papers Series 1056, HEC Paris.
    4. Parthiban David & Matt Bloom & Amy J. Hillman, 2007. "Investor activism, managerial responsiveness, and corporate social performance," Strategic Management Journal, Wiley Blackwell, vol. 28(1), pages 91-100, January.
    5. Ameeta Jain & Monica Keneley & Dianne Thomson, 2015. "Voluntary CSR disclosure works! Evidence from Asia-Pacific banks," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 11(1), pages 2-18, March.
    6. Som Sekhar Bhattacharyya, 2019. "Development of international corporate social responsibility framework and typology," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 16(5), pages 719-744, June.
    7. Matthew S. Johnson, 2020. "Regulation by Shaming: Deterrence Effects of Publicizing Violations of Workplace Safety and Health Laws," American Economic Review, American Economic Association, vol. 110(6), pages 1866-1904, June.
    8. Frank Hond & Kathleen A. Rehbein & Frank G. A. Bakker & Hilde Kooijmans-van Lankveld, 2014. "Playing on Two Chessboards: Reputation Effects between Corporate Social Responsibility (CSR) and Corporate Political Activity (CPA)," Journal of Management Studies, Wiley Blackwell, vol. 51(5), pages 790-813, July.
    9. Amy J. Hillman & Gerald D. Keim, 2001. "Shareholder value, stakeholder management, and social issues: what's the bottom line?," Strategic Management Journal, Wiley Blackwell, vol. 22(2), pages 125-139, February.
    10. Ali, Raza & Lynch, Richard & Melewar, T.C. & Jin, Zhongqi, 2015. "The moderating influences on the relationship of corporate reputation with its antecedents and consequences: A meta-analytic review," Journal of Business Research, Elsevier, vol. 68(5), pages 1105-1117.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nejla Ould Daoud Ellili & Haitham Nobanee, 2023. "Impact of economic, environmental, and corporate social responsibility reporting on financial performance of UAE banks," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(5), pages 3967-3983, May.
    2. Danny Zhao‐Xiang Huang, 2022. "An integrated theory of the firm approach to environmental, social and governance performance," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 62(S1), pages 1567-1598, April.
    3. Hadani, Michael & Doh, Jonathan P. & Schneider, Marguerite, 2019. "Social movements and corporate political activity: Managerial responses to socially oriented shareholder activism," Journal of Business Research, Elsevier, vol. 95(C), pages 156-170.
    4. Jeong, Nara & Kim, Nari & Arthurs, Jonathan D., 2021. "The CEO’s tenure life cycle, corporate social responsibility and the moderating role of the CEO’s political orientation," Journal of Business Research, Elsevier, vol. 137(C), pages 464-474.
    5. Hans B. Christensen & Luzi Hail & Christian Leuz, 2021. "Mandatory CSR and sustainability reporting: economic analysis and literature review," Review of Accounting Studies, Springer, vol. 26(3), pages 1176-1248, September.
    6. Tai-Hsi Wu & Hsiang-Lin Chih & Mei-Chen Lin & Yi Hua Wu, 2020. "A Data Envelopment Analysis-Based Methodology Adopting Assurance Region Approach for Measuring Corporate Social Performance," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 148(3), pages 863-892, April.
    7. Abhijith G. Acharya & David Gras & Ryan Krause, 2022. "Socially Oriented Shareholder Activism Targets: Explaining Activists’ Corporate Target Selection Using Corporate Opportunity Structures," Journal of Business Ethics, Springer, vol. 178(2), pages 307-323, June.
    8. Damberg, Sarah V. & Hartmann, Julia & Heese, H. Sebastian, 2022. "Does bad press help or hinder sustainable supply chain management? An empirical investigation of US-based corporations," International Journal of Production Economics, Elsevier, vol. 249(C).
    9. Yeongsu Anthony Kim, 2024. "Blue goes green: The impact of the chief executive officer and board of directors' political ideology on corporate environmental performance," Business Strategy and the Environment, Wiley Blackwell, vol. 33(2), pages 134-148, February.
    10. Berrone, Pascual & Gelabert, Liliana & Fosfuri, Andrea, 2009. "The impact of symbolic and substantive actions on environmental legitimacy," IESE Research Papers D/778, IESE Business School.
    11. Shirodkar, Vikrant & Liedong, Tahiru Azaaviele & Rajwani, Tazeeb & Lawton, Thomas C., 2024. "MNE nonmarket strategy in a changing world: Complexities, varieties, and a values-based approach," International Business Review, Elsevier, vol. 33(2).
    12. Wang Shuo & Gao Yuhui, 2016. "What do we know about corporate social responsibility research? a content analysis," The Irish Journal of Management, Sciendo, vol. 35(1), pages 1-16, April.
    13. Monfort, Abel & Villagra, Nuria & Sánchez, Joaquín, 2021. "Economic impact of corporate foundations: An event analysis approach," Journal of Business Research, Elsevier, vol. 122(C), pages 159-170.
    14. Francesco Paolone & Matteo Pozzoli & Nicola Cucari & Rosario Bianco, 2023. "Longer board tenure and audit committee tenure. How do they impact environmental performance? A European study," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(1), pages 358-368, January.
    15. Daniel L Gamache & François Neville & Jonathan Bundy & Cole E Short, 2020. "Serving differently: CEO regulatory focus and firm stakeholder strategy," Strategic Management Journal, Wiley Blackwell, vol. 41(7), pages 1305-1335, July.
    16. Erhemjamts, Otgontsetseg & Huang, Kershen, 2019. "Institutional ownership horizon, corporate social responsibility and shareholder value," Journal of Business Research, Elsevier, vol. 105(C), pages 61-79.
    17. Xu, Shen & Yin, Bichao & Lou, Chunjie, 2022. "Minority shareholder activism and corporate social responsibility," Economic Modelling, Elsevier, vol. 116(C).
    18. Michael Greiner & Jing Sun, 2021. "How corporate social responsibility can incentivize top managers: A commitment to sustainability as an agency intervention," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(4), pages 1360-1375, July.
    19. Emily S. Block & Ante Glavas & Michael J. Mannor & Laura Erskine, 2017. "Business for Good? An Investigation into the Strategies Firms Use to Maximize the Impact of Financial Corporate Philanthropy on Employee Attitudes," Journal of Business Ethics, Springer, vol. 146(1), pages 167-183, November.
    20. Saridakis, Charalampos & Angelidou, Sofia & Woodside, Arch G., 2023. "How historical and social aspirations reshape the relationship between corporate financial performance and corporate social responsibility," Journal of Business Research, Elsevier, vol. 157(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:crepre:v:26:y:2023:i:3:d:10.1057_s41299-022-00150-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.