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Work-related Stress and Subsequent Productivity in a Teleworking Environment Induced by Pandemic-related Confinement. Evidence from the Public Organizations

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  • Cristina Drumea

    (“Transilvania†University of Brasov)

Abstract

The present study is focused on the public sector employees’ perception on telecommuting during the COVID-19 pandemic, as well as the subsequent ways of measuring the personnel’s productivity and related work performance indicators. We rely on the world’s largest public organization’s evidence associated with the mentioned topic and discuss the various challenges related to the new way of working, undergone by both the employers and employees in order to move forward during austere times. Findings suggest that while telecommuting has proven to be a reliable solution in the public sector for continuing to deliver on its mandate, the subsequent productivity deteriorated in relative terms as compared to the “in-office†efficiency of the public servants. The main reasons, mechanisms and paradigm changes are depicted and explained.

Suggested Citation

  • Cristina Drumea, 2020. "Work-related Stress and Subsequent Productivity in a Teleworking Environment Induced by Pandemic-related Confinement. Evidence from the Public Organizations," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 337-341, August.
    • Handle: RePEc:ovi:oviste:v:xx:y:2020:i:1:p:337-341
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    References listed on IDEAS

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    1. Douglas Holtz-Eakin, 1992. "Public-Sector Capital and the Productivity Puzzle," NBER Working Papers 4122, National Bureau of Economic Research, Inc.
    2. Glenn Dutcher, E., 2012. "The effects of telecommuting on productivity: An experimental examination. The role of dull and creative tasks," Journal of Economic Behavior & Organization, Elsevier, vol. 84(1), pages 355-363.
    3. W. Diewert, 2011. "Measuring productivity in the public sector: some conceptual problems," Journal of Productivity Analysis, Springer, vol. 36(2), pages 177-191, October.
    4. Alan Stainer, Lorice Stainer, 2000. "Performance in public services: a total productivity approach," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 2(4), pages 263-275.
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    Cited by:

    1. Fatih YEGUL & Atif ACIKGOZ & Zaur KAZIMOV, 2022. "Impact Of Working From Home On Productivity & Performance, Evidence From North American Logistics Industry During Covid-19 Pandemic," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 2(2), pages 289-303, December.
    2. Georgiana-Camelia Georgescu (Cretan) & Rodica Gherghina & Ioana Duca & Mirela Anca Postole & Carmen Maria Constantinescu, 2021. "Determinants of Employees’ Option for Preserving Teleworking After the COVID-19 Pandemic," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 23(58), pages 669-669, August.

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    More about this item

    Keywords

    telecommuting; COVID-19 crisis; productivity; public sector;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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